Bilingual Human Resources Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Who we are...
The Immigration and Refugee Board of Canada (IRB) is Canada's largest independent administrative tribunal. It is responsible for making well-reasoned decisions on immigration and refugee matters, efficiently, fairly and in accordance with the law. The IRB decides, among other responsibilities, who needs refugee protection among the thousands of claimants who come to Canada annually.

What we are looking for…
Energetic and motivated individuals who enjoy working in a human resources environment, who enjoy collaborating with others and who are passionate about delivering excellent client service.

What we offer you...
The IRB offers a people-centered environment that builds on excellence in management. We are working to implement innovative measures to promote the establishment and maintenance of a healthier, more inclusive and more supportive work environment. We offer a flexible work environment that allows for telework and variable work schedules. With the current COVID19 pandemic situation, IRB staff are working remotely from home until further notice. New employees will receive all the necessary equipment to do their jobs. The offices of the IRB are conveniently located in the heart of downtown Ottawa, Montreal and Toronto.

If you are interested in being part of a professional HR team... If you are interested to work in a diverse and fast paced operational HR environment… If you believe you have the skills needed for the job... We encourage you to apply!!

Intent of the process

The immediate need is to staff one position on a temporary basis. Other positions could be staffed from this process at a later date.

A pool of qualified or partially qualified candidates will be created and will be used to staff similar or identical positions with various security profiles, tenures and conditions of employment within the Immigration and Refugee Board of Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Secondary school diploma or employer-approved alternatives*

* The employer-approved alternatives to a secondary school diploma are:
o A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
o An acceptable combination of education, training and/or experience.

Degree equivalency

Experience:
Experience* providing client service.

*Must be a minimum of six (6) months cumulative experience

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS

Experience:
Experience creating and maintaining electronic files

Experience providing administrative support in a human resources environment

Experience using an electronic human resources management system (e.g., Peoplesoft or other)

Experience* providing administrative support

*Must be a minimum of six (6) months cumulative experience

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Competencies:
Working effectively with others
Demonstrating integrity and respect
Showing initiative and being action‑oriented
Thinking things through
Attention to detail and thoroughness
Planning and organization skills
Client-service orientation

Abilities:
Ability to communicate orally
Ability to communicate in writing
Ability to follow instructions*

*Your application may be used to evaluate this ability

The following may be applied / assessed at a later date (may be needed for the job)

ORGANISATIONAL NEEDS

Employment Equity:

The IRB would like its workforce to be reflective of the population it serves. As a result, preference may be given to candidates who are members of an Employment Equity group: Aboriginal peoples, Members of visible minorities, Persons with disabilities, Women. Therefore, we encourage candidates to indicate voluntarily on their application if they are a member of one of these groups.

Placement of IRB employees affected by Workforce Adjustment (WFA).

In order to ensure placement of IRB employees affected by Workforce Adjustment (WFA), we are asking all affected employees who are interested in this position to apply. Since a pool of qualified candidates will be established from this process, we will proceed with the assessment of all candidates. However, should affected employees qualify; they will be appointed prior to other qualified candidates.

It is important to note that if an employee is no longer affected by WFA at the time of appointment, he or she cannot be appointed ahead of other affected qualified candidates.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

This position requires fluency in Canada's two official languages (English and French) in reading comprehension, written expression and oral language at the BBB level. Candidates may be officially tested on their language abilities early in this selection process.

Tips for applicants:
• Please provide complete and thorough details of your education and experience.
• Do not assume that the screening board has any previous knowledge of your background, qualifications, or work history. You must be specific and provide concrete examples/details for each experience element, as applications will be screened only on the information provided.
• Failure to provide sufficient information may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.
• Asset qualifications could be used at any stage of the process, including the screening stage. If you meet any of the asset experiences, it is to your advantage to demonstrate this in your application.

Depending on the number of applicants, department needs, and HR plans, volume management strategies such as top-down approach and/or cut-off scores may be used for the purpose of managing applications/candidates.

A third party digital recruitment platform may be used for portions of the assessments of the assessment process.

Qualifications for this selection process may be assessed and/or validated throughout the selection process effective from the time you submit your application. This includes any correspondence (written or oral) with Human Resources and Management.

You will be assessed using one or more of the following tools: written exam, interview, reference check, other.

Scheduling of alternative assessment dates will only be considered for the following reasons with proof provided:

o Religious reasons;
o Death in the family;
o Medical reasons;
o Pre-approved leave;
o Conflicting exams; or
o Other exceptional circumstances.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.