Intercept Monitor Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The position classification is currently under review and therefore the group and level of the position may change. Candidates applying to this process should be aware that appointments will be made through this advertised process based on the final classification of the position. The salary offered at appointment will be based on the final results of the classification evaluation.

Due to the nature of this position, virtual and telework options are not available. Chosen candidates will be expected to work on location. Candidates currently residing elsewhere should be prepared to relocate to the National Capital Region if they are offered an indeterminate or term position. Relocation costs will be paid in accordance with the National Joint Council’s Relocation Directive.

Work environment

Correctional Service Canada (CSC) provides careers in over 30 professions, including corrections, health care, and administration. To further support public safety in Canada, CSC is creating the National Intercept Centre (NIC). Based in Ottawa at CSC’s National Headquarters, the NIC will provide a dynamic new opportunity in the field of intelligence in corrections. As part of a collaborative team, Intercept Monitor Analysts will gather and analyze information that contributes to safety and security. If you are looking for a rewarding career in public safety, and a team-focused culture, we encourage you to submit your application.

Intent of the process

Although the immediate intent of this Job Opportunity Advertisement is to staff indeterminately, applicants should be aware that a pool of qualified candidates (fully assessed or partially assessed) may be established and may be used to staff similar positions at this group and level with various language requirements listed in the Language Requirements section. In addition, this process may be used for various tenures (acting appointments, assignment, deployment, indeterminate, specified period, secondment), security requirements and conditions of employment within the Correctional Service of Canada. As a result of the potential and possible use of the selection process and subsequent pool by hiring managers, we encourage all employees seeking this type of opportunity to apply.

Positions to be filled: 8

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

Experience summarizing information.

Experience producing information for reporting purposes.

Experience working in an operational and/or client service oriented environment.

Experience creating and maintaining partnerships.

Experience using the Microsoft Office Suite including Excel and Word.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
French essential
Bilingual imperative - BBB/BBB
Bilingual imperative - CCC/CCC

Information on language requirements

PERSONAL SUITABILITIES

Demonstrating integrity and respect

Judgement

Problem solving

Discretion

Attention to detail

Interpersonal skills

ABILITIES

Ability to conduct research using a variety of sources

Ability to identify pertinent information for reporting purposes

Ability to communicate effectively orally

Ability to communicate effectively in writing

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION

A degree from a recognized post-secondary institution with a specialization in law, criminology, sociology, or other related field.

Degree equivalency

EXPERIENCE

Experience using the Offender Management System (OMS).

Experience using an analytical software program, such as link analysis software, telephone analysis software,statistical analysis software, data mining software.

Experience conducting analytical work.

Experience providing transcription services.

Experience maintaining a database.

LANGUAGES

Proficiency in a third language, other than English and/or French

ORGANIZATIONAL NEED

The Correctional Service of Canada is committed to Employment Equity. In order to ensure a diversified workforce, preference may be given to candidates self-identifying as belonging to one or more of the following Employment Equity groups: aboriginal peoples, persons with disabilities, members of visible minority groups and women provided the candidate meets all essential qualifications listed on the advertisement and any applicable asset qualification(s).

OPERATIONAL REQUIREMENTS

Willingness and abilility to deal with unsettling information or files.

Conditions of employment

Enhanced reliability status with Secret security clearance.

Willing and able to work set hours, occasional overtime on short notice and/or be on call.

Willing and able to testify in a court of law in Canada.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Your résumé must clearly demonstrate how you meet the requirements

It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Lack of EXAMPLES and DETAILS may result in your application being rejected as the Assessment Board will have insufficient information to determine whether or not you meet the qualifications.

PLEASE NOTE THAT YOUR RESPONSES TO THE PRE-SCREENING QUESTIONS AND YOUR RESUME WILL EVALUATE YOUR ABILITY TO COMMUNICATE EFFECTIVELY IN WRITING.

A written examination may be administered.

An interview may be administered.

Reference checks may be sought.

We may assess the essential and asset qualifications using interviews, written tests (take home assignments or other), references or a combination of these or other assessment methods. Other sources of information (such as performance agreements, work samples, board member knowledge, etc.) may be used to inform the assessment of the criteria identified on the Statement of Merit Criteria.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that some or all of the asset qualifications could be used at the screening phase.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

For this selection process, we may find that email is the most efficient way to communicate with you. Candidates who apply to selection processes should include an email address that accepts email from unknown users (some email systems block these types of email). It is the candidates' responsibility to inform us of a change of contact information during the course of this selection process and to regularly verify your incoming e-mails.

Successful candidate(s) must meet and maintain the Conditions of Employment throughout their employment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.