Program Consultant - Inventory

Update: Revised preference statement added to the job advertisement to reflect new expanded preference provision for both Canadian citizens and permanent residents.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Further to changes made to the Public Service Employment Act (PSEA) to address systemic barriers for equity-seeking groups in public service staffing, permanent residents now have the same preference as Canadian citizens when appointments are made through external advertised hiring processes. The following statement replaces the statement in the ‘’Preference’’ section located at the bottom of the job advertisement (i.e. correct statement includes permanent residents):

Preference will be given to veterans first and then to Canadian citizens and permanent residents, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
*****
The Policy on COVID-19 Vaccination for the Core Public Administration (CPA) Including the Royal Canadian Mounted Police will be suspended as of June 20, 2022. Federal employees of the CPA will no longer be required to be vaccinated as a condition of employment. This follows a review of the current public health situation, notably the evolution of the virus and vaccination rates in Canada.
*****
At Employment and Social Development Canada (ESDC), we encourage and value the inclusion of all people including members of the LGBTQ2+ community, persons with disability and visible minorities. We therefore encourage you to apply for this opportunity should you believe you are qualified. Knowing that diversity is a key element to success, we promote a culture of inclusion in which the diversity of individuals and of ideas are encouraged within a work environment in which employees have the possibility to be authentic and where various approaches are sought and valued.

When submitting your application, you will have to answer questions regarding the education and experience requirements. You MUST CLEARLY DEMONSTRATE with specific examples how you meet these requirements. You will need to specify the exact period (month/year to month/year) and to provide sufficient information to allow the selection committee to assess the depth and breadth of experience in terms of qualifications sought. It is NOT sufficient to only state that you possess the experience or to only provide a listing of current or past responsibilities. Information provided throughout your application MUST BE SUPPORTED IN YOUR RESUME. You do not need to provide a covering letter.

Failure to provide this information in the requested format will result in your application being rejected.

Work environment

Employer of Choice!

Employment and Social Development Canada (ESDC) has been named as one of Canada's top 100, for the past two years, one of Canada’s top employers!

ESDC delivers a range of programs and services that affect Canadians throughout their lives. The Department provides seniors with basic income security, supports unemployed workers, helps students finance their post-secondary education and assists parents who are raising young children. We are very proud to serve our fellow Canadians! See for yourself on how we have an impact on Canadians: https://www.canada.ca/en/employment-social-development/programs/results/stories.html

Together with the Service Canada regional program delivery network, Program Operations Branch (POB) leads the administration an delivery of most of ESDC's grants and contributions programs as well as the Temporary Foreign Worker and Work Sharing programs.

If you are looking to make a meaningful difference in the lives of Canadians through the development of partnerships with employers, individuals and community-based organizations that deliver projects to meet the labour market and social development needs of communities, apply today!

We are an Employee Focused Culture. We recognize the importance of continuous learning, career development opportunities and work-life balance within a diverse and respectful work environment.

The majority of our employees are currently working from home due to the pandemic. When offices reopen for regular business, the Program Operations Branch is committed to continuing to support flexible work arrangements and virtual work, where feasible, even beyond the pandemic.

Intent of the process

An inventory of qualified candidates will be established following this process, and will be used to staff similar positions with various tenures, various locations in Canada and/or various security requirements within Employment and Social Development Canada (ESDC).

A pool of potential candidates may be selected at any time during the posting period of this process to begin the evaluation of the submitted applications.

Our plan is:
1) Consider a first wave of applications with the intentions of staffing a number of positions as soon as possible.

2) Whether subsequent assessment waves are taken into account will depend on operational needs after Spring 2021.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EXP 1: Experience in drafting documents (such as reports, memos, training material or summaries) using information from multiple sources.

EXP 2: Experience in interpreting and applying policies and procedures.

EXP 3: Experience in establishing and maintaining relationships or partnerships with stakeholders.

EXP 4: Experience in providing guidance on complex* issues to clients and/or stakeholders.

* Complex is defined as an issue requiring information gathered from a variety of sources.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION (ASSET)

A degree from a recognized post-secondary institution.

Degree equivalency

EXPERIENCE (ASSET)

AEXP 1: Experience working in a field related to program or service delivery, or project management, or policy development.

AEXP 2: Experience working in a grants and contributions environment (e.g. assessing project proposals, recommending projects, overseeing or managing projects).

AEXP 3: Experience working in a client service delivery field.

AEXP 4: Experience in managing a project, program or service, including ensuring standards and expectations are met, identifying best practices and gaps, recommending improvements and/or ensuring compliance and quality assurance.

AEXP 5: Experience in recommending or participating in the development of partnerships with various stakeholders in order to achieve common objectives.

AEXP 6: Experience in the development and the delivery of training.

AEXP 7: Experience negotiating or managing service contracts or projects.

AEXP8: Experience in performing financial monitoring of projects.

AEXP9: Experience in developing operational tools or work procedures or documents such as guides, toolkits or templates.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• Bilingual imperative (BBB/BBB)
• Bilingual imperative (CBC/CBC)
• Bilingual non-imperative (BBB/BBB)
• Bilingual non-imperative (CBC/CBC)
• English essential
• French essential

Information on language requirements

COMPETENCIES

CO1: Showing initiative and being action-oriented

CO2: Demonstrating integrity and respect

CO3: Thinking things through

CO4: Working effectively with others

CO5: Client service excellence

ABILITIES

CA1: Ability to communicate effectively in writing.

CA2: Ability to communicate effectively orally.

CA3: Ability to identify the information needed to clarify a situation, seek that information from appropriate sources, and use skilled questioning to draw out the information needed.

CA4: Ability to monitor and evaluate projects, programs or services, and recommend ways of improving service delivery, including informing of potential risks and strategies to mitigate them.

CA5: Ability to build and maintain relationships and partnerships to facilitate complementary service delivery.

CA6: Ability to quickly learn and use technology, including various digital systems, tools and applications such as MS Office, PowerPoint, Excel, Internet and Zoom.

PERSONAL SUITABILITY

PS1: Attention to detail

PS2: Reliability

PS3: Adaptability

PS4: Judgement

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS

- Must be willing to work overtime, as required.
- Must be willing to travel, as required.

Conditions of employment

Reliability Status security clearance

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The following evaluation methods may be used throughout the process:

- A candidate assessment report;
- A written exam;
- An interview; and
- Reference checks.

You must provide proof of your education credentials.

Candidates are entitled to participate in the appointment process in the official language(s) of their choice.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a decision factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. Failing to do so could result in your application being rejected.

In the event of an assignment or secondment, the approval of your supervisor will be required.

PLEASE NOTE:
The organization will ONLY accept ONLINE EMPLOYMENT REQUESTS. All applications for employment must be submitted BY using the Public Service Resourcing System (PSRS). Job applications sent by other means such as: mail, fax or email will not be accepted.

Our intention is to communicate with applicants by e-mail for screening/ assessment purposes (including issuing screening results, and sending invitations for written tests and interviews). Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional and accepts messages from unknown users. It is your responsibility to inform us at all times of any changes regarding your contact information.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

To submit your application online, click on "Apply" below.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.