Supervisors/Coordinators/Managers for Land & Air Ports of Entry and Designated Quarantine Facilities

Update: ** Amendment to closing date**

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

We are urgently looking for additional support to help drive the Public Health Agency of Canada’s planning and response to COVID-19.

Duties

We are seeking people who thrive on challenges, cope well with the unexpected, easily think on their feet, and enjoy working with the public and stakeholders, love a fast paced and changeable work environment and who have good judgement to complement our Border and Travel Health team.

Land Border Ports of Entry

This work must be done on-site at various land border points of entry across the country – remote work is not a consideration. Positions supporting the Agency’s regional COVID-19 land point of entry (LPOE) test centres, provide facilities oversight, coordinate logistical operations, and liaise with key internal and external partners, including but not limited to: Canadian Red Cross, Canada’s Border Services Agency and Security partners. As PHAC’s main lead on the ground for the voluntary COVID test sites, provide sound advice and make recommendations on site management functions and border testing operations. These positions require completion of mandatory screening officer training.

Airports

This work must be done on-site at various airports across the country – remote work is not a consideration. These positions oversee operations such as supervising or managing a team, overseeing onboarding, scheduling and training staff; and engaging with key stakeholders at the airport (CBSA, Airport Authorities, Police, First Reponders etc).

Designated Quarantine Facilities (DQF)

This work must be done on-site at the DQFs across the country – remote work is not a consideration. These positions are responsible for managing the day-to-day operation of the DQF (such as coordinating the intake and discharge of travellers, ordering meals, replenishing supplies, verifying invoices, and ensuring the health and safety of travellers); providing oversight for safety protocols for staff, contractors and travellers; managing staff including staffing, scheduling, training, performance management, etc; and coordinating with partners and stakeholders such as police, security, EMS and mental health services and working with the DQF Management Team to prepare and respond to emergencies like building evacuation and other events that may disrupt the operations of the DQF. It is a requirement be able to work in the red zone and wear 4 Personal Protective Equipment.

Work environment

The Public Health Agency of Canada has been created to deliver on the Government of Canada's commitment to help protect the health and safety of all Canadians. Our current focus is COVID-19 and responding to this public health emergency. Other efforts and activities within the agency are preventing chronic diseases, like cancer and heart disease, preventing injuries and responding to other public health emergencies and infectious disease outbreaks.

WHY WORK AT THE PUBLIC HEALTH AGENCY OF CANADA?
The Public Health Agency of Canada is known for providing their employees with an exceptional workplace, opportunities for professional development, and access to continued learning throughout their careers.

If you are interested in joining an organization that is dedicated to creating a positive and dynamic environment, where employees with new ideas and fresh perspectives can make a difference, especially as part of this emergency response, don't hesitate - apply now!

Intent of the process

There is an immediate need for Site Coordinators/Manager positions at the land border points of entry in Lacolle (Quebec), Stanstead (Quebec), Saint-Armand (Quebec), Niagara Falls (Ontario), Fort Erie (Ontario), Windsor (Ontario), Lansdowne (Ontario), Prescott (Ontario), Sarnia (Ontario), Emerson (Manitoba), Coutts (Alberta), Douglas (British Columbia), Pacific Highway (British Columbia), Abbotsford (British Columbia) and St. Stephen (New Brunswick).

The Public Health Agency of Canada will pull and review the applications as received and contact applicants selected for further assessment. Additional locations, other than those listed, may be considered based on the needs of the position being staffed.

This inventory may be used to staff immediate and future vacant positions within the Public Health Agency of Canada:
* various tenures,
* various language requirements and linguistic profiles,
* various security requirements,
* various operational requirements, and/or
* various conditions of employment.
* equivalent group and level positions

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or employer-approved alternatives

Degree equivalency

Experience:
1. Experience in planning, coordinating and managing projects.
2. Experience in gathering, assessing and analyzing information.
3. Experience working with a diverse range of stakeholders.

4. Experience in leading a team or supervising a team in a work environment (PM-05 & PM-06 ONLY; experience must be significant* for PM-06).

Significant* is defined as the depth and breadth of the experience normally acquired by performing these activities over a period of 2 years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB; CBC/CBC
English Essential
French Essential

Information on language requirements

Competencies:
1. Collaboration and Partnerships
2. Flexibility
3. Showing Initiative
4. Demonstrating integrity and respect
5. Judgement
6. Communication (oral and written)

Abilities (PM-05 & PM-06 ONLY):
1. Ability to mobilize people.

The following may be applied / assessed at a later date (may be needed for the job)

Asset Education:
Graduation with a degree from a recognized post-secondary institution with specialization in a health science field (e.g. public health, community health), environmental science or emergency management OR an acceptable combination of education, training and/or experience.

Degree equivalency

Asset Experience:

Note: Candidates MAY be required to meet the following experience qualifications, depending on the requirements of the specific position being staffed as they may be deemed as either Essential or Asset qualifications.

1. Experience in health and/or all-hazard emergency preparedness and response.
2. Experience working on operational aspects of emergency management, for example, infectious disease outbreaks or natural disasters.
3. Experience managing or supervising staff. (this includes but is not limited to managing HR issues/needs, Labour relations issues, training/development, mentoring, recruitment, or performance management etc.)
4. Experience promoting and ensuring compliance with legislation.
5. Experience in working with or managing contracted service providers.
6. Experience working in the transportation industry e.g. air, marine, road and rail.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Operational requirements:
Willingness and ability to work overtime as required, on short notice.
Willingness and ability to be on call, and on stand-by as required. This may require working in the evenings and on weekends.
Willingness and ability to travel for work as needed.
Willingness and ability to successfully complete the Public Health Agency of Canada’s Officer designation program. (which begins with online training, followed by onboarding training)
Willing and able to work shifts, variable hours, weekends, and statutory holidays (operational hours cover 16-24 hours/day)
Willingness and ability to work in an environment that is physically demanding (working in a standing position, potentially outdoors, and walking frequently) and mentally demanding (managing stress associated with rapidly changing work conditions, repeating public health instructions frequently, calming and reassuring stressed, worried, aggressive or uncooperative travelers).
Willingness to work independently (depending on the position).
Willingness to work in Northern remote communities (depending on the position).

Conditions of employment

Security: Various - Reliability or Secret (depending on the position).
Valid class 5 driver's license (depending on the position).
Willing and able to wear partial to full protective equipment (e.g., respiratory protection, N95 masks, gloves) in order to maintain infection prevention and control.
Must complete Screening Officer training and pass exam, enabling certification (dependent on position being staffed).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please ensure that you read ALL points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process.

a) You are entitled to participate in the selection process in the official language of your choice. Applicants are asked to indicate their preferred official language in their application.

b) We will only accept on-line applications received via the Public Service Jobs site. Persons with disabilities or residing in locations that prevent them from applying on-line are asked to contact 1-800-645-5605.

c) For this selection process, we will communicate with you by email. You must provide a valid email address to which you wish to receive communication regarding this selection process. You must ensure that you check your email account including spam, promotion or other folders regularly as there may be a deadline for responses. If you respond past the deadline you risk being removed from the selection process.

d) Based on the hiring division’s needs, additional essential qualifications, asset qualifications, organizational needs, operational requirements and/or conditions of employment may be identified and applied during the assessment and/or selection of candidates.

e) Appointment decisions may be based on one or more of the following criteria:
i) Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.
ii) Matching of the individual's experience or qualifications to the specific duties of the position being staffed.
iii) Depth, breadth, type of work-specific experience.
iv) Level/degree of one or more competencies/qualifications.
v) The organizational need of restructuring/budgetary constraints
vi) Relocation may be a consideration for more difficult to recruit locations

f) Proof of education will be requested if you are considered for a position. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Acknowledgment of receipt of applications will not be sent.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.