Executive Services Officer / Member Coordinator

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Do you like working in a fast-paced, results-oriented environment that values service excellence? Are you looking for the chance to make your mark in a small organization that plays a big role in providing justice to Canadians?

The Administrative Tribunals Support Service of Canada (ATSSC) is a group of committed public servants providing support services to 12 administrative tribunals.

We are the lawyers, mediators, registry officers and other specialized and technical staff that support the effective operations of the tribunals, which are important components of Canada’s justice system.

Why choose the ATSSC?

• Work in a great location in downtown Ottawa, close to parking and public transit. However, due to COVID 19, we are currently working in the comfort of our homes.

• Experience the benefits of working in a small federal organization:
o Broaden your experience by working on a variety of files
o Quick team integration
o Direct access to responsive, on-site internal services (e.g., compensation advisors, IT troubleshooting)
o Connect daily with different teams and levels of management

• Benefit from a flatter organizational structure - you will have more time with senior management providing you with a greater opportunity to understand our business as a whole and to see your contributions in action.

• Grow in an organization that is strongly committed to providing a supportive work environment and healthy life-work balance!

How to apply :

Respond to Screening Questions.

You will be invited to clearly demonstrate, as a candidate, if/how you meet each of the screening criteria by answering the questions in the Screening Questions section of the application. Please save your information regularly to keep from losing your work.

We strongly encourage you, when providing your answers, to provide concrete examples to illustrate how you meet each criterion identified in the questions.

When drafting your responses to the experience qualifications, we strongly encourage you to follow this format:

1. Your answers must include where, when, and how you obtained the required experience.
2. Your answers must include the period(s) in which you performed the functions of the position(s).

By providing the required information in the suggested format, you will ensure that the assessors are in a position to assess the depth, complexity, and scope of your experience.

Asset Qualifications :

You must indicate "NO" if you do not have experience in performing a task listed in the section entitled "Asset Qualifications". Responding “NO” to one or more of these non-essential experience questions will not result in the rejection of your application. If you answer “YES” to a non-essential experience question, you should provide information in the format mentioned above to ensure that the assessors are in a position to assess the depth, complexity, and scope of your experience. This will ensure that you can be considered for a specific appointment where asset qualifications would be used.

Intent of the process

The intent of this process is to staff 1 position at the AS-02 level (Executive Assistant to the Vice-Chairperson) and 2 positions at the AS-03 level (Stream 1: Executive Assistant to the Chairperson & Stream 2: Member Coordinator).

A fully or partially assessed pool may be created and may be used to staff similar positions with various linguistic requirements, tenures and security clearances within the Administrative Tribunals Support Service of Canada.

Positions to be filled: 3

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
• A secondary school diploma or employer-approved alternatives (see Notes).

Notes:
The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
• An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

AS-03 Stream 1 ONLY
EX1: Experience in managing the office of a senior official including maintaining the agenda, managing the flow of information as well as taking minutes.

All Streams (AS-02&AS-03)
EX2: Experience in planning and setting up meeting such as in-person meetings, teleconferences, or videoconferences involving several stakeholders.
EX3: Experience organizing events including managing logistics and travel arrangements.
EX4: Experience in developing and monitoring administrative procedures, including managing a “Bring Forward” (BF) system.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative – BBB/BBB
Bilingual Imperative – CBC/CBC

Information on language requirements

ABILITIES

All Streams
A1: Ability to communicate effectively in writing
A2: Ability to communicate effectively orally
A3: Ability to work under pressure in a fast-paced environment
A4: Ability to maintain and strengthen collaborative relationships
A5: Ability to analyse and summarise information

PERSONAL SUITABILITIES

All Streams
PS1: Respectful of diversity
PS2: Teamplayer
PS3: Initiative
PS4: Dependability
PS5: Thinking things through
PS6: Client-Oriented

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE:

All Streams
AEX1: Experience in coordinating administrative tasks in relation to Governor in Council terms and conditions of employment, appointments and reappointments.
AEX2: Experience in compiling data and preparing reports using complex functions with Excel and Word (may include advanced formatting, cross-tab tables, graphs and formulas).

ORGANIZATIONAL NEEDS
Employment Equity may be used to address demonstrated under-representation of designated groups (Women, Visible Minorities, Persons with disabilities and persons of Aboriginal descent).

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Asset qualifications may be used for the screening or when selecting candidates for appointment. Therefore, if you meet the experiences listed under the Asset Qualifications, please be sure to clearly demonstrate this in your application.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Proof of your education credentials will be required at a later date.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Your screening questions and/or résumé may be used to evaluate the ability to communicate effectively in writing.

The selection committee reserves all rights to use any methods that they deem appropriate in order to evaluate the candidates (written examination, interview, reference check, etc.).

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Only on-line applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants include:

- modify your application/resume at any time BEFORE the closing date;
- complete screening questions which will highlight your qualifications to the hiring manager;
- verify the status of your application and notification(s), at any time, and
- be notified electronically of assessment details and results.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.