Team Leader, Web Presence

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

Looking for a new challenge? How about a 14-month opportunity with the Publications Team from Canada’s Spectrum and Telecom Program. Spectrum is the invisible magic behind wireless communications. As our Team Lead you’ll oversee a group of about 12 staff that edit the Program’s technical documentation and publish it to our website. The site is the largest in the department (!), and serves clients ranging from national telecom companies to individuals across Canada. Over the years the team has pivoted from a simple HTML publishing shop to a full-service group developing innovative digital solutions using Google maps, and offering information management services to our authors.

As the Team Lead, you’ll manage employee objectives and performance, and you’ll work with the Manager and Director to set strategic direction. Over the 14-month assignment, you’ll also be responsible for migrating the site from the current Lotus Notes platform (yes! Lotus Notes!) to the new Drupal system, while overseeing the publishing process (briefing management, forecasting priorities, assigning resources, etc.).

You don’t have to be an expert publisher, editor or engineer—we have a strong team who will support you in your role. We are looking for someone who is client-focused, with good briefing and project management skills, and of course, a people person (because we really do have the BEST team in government)!

Think you might be interested? Then let’s start the process!

Work environment

Innovation, Science and Economic Development Canada (ISED) is proud to be named one of Canada's Top 100 Employers 2021, National Capital Region’s Top Employer 2021, and Canada’s Best Diversity Employers 2021. These awards recognize Canadian employers with exceptional human resources programs, forward-thinking workplace policies, and exceptional workplace diversity and inclusiveness programs.

Intent of the process

The intent of this selection process is to staff one position on an determinate basis. A pool of qualified candidates may be established to staff similar positions with various language requirements and various tenures (indeterminate, term, deployment, acting, secondment or assignment) within Innovation, Science and Economic Development Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- Graduation with a degree (baccalaureate) from a recognized post-secondary institution or an acceptable combination of 2 years of post-secondary education, training and/or 3 years of experience.

Degree equivalency

EXPERIENCE:
- Recent* experience leading a team and managing human resources***.
- Recent* and significant** experience managing multiple projects with changing priorities and competing deadlines.
- Recent* and significant** experience in presenting advice and recommendations to clients and senior-level management (Director and above).

Candidates need to provide clear and specific examples in their application on how they meet the following definitions:
*Recent experience is defined as work experience within the last three (3) years.
**Significant experience is typically developed over a period of at least three (3) years and will be evaluated in regards to amount, complexity and diversity of work handled, and level of autonomy demonstrated.
***Managing human resources is defined as having supervised more than one employee, assigned work, managed and assessed performance, managed employee leave and having contributed to staffing activities.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSETS EXPERIENCE:
- Experience managing web communications*.
- Experience managing and reviewing the work of language editors (editing process).
- Experience managing and reviewing the work of HTML coders (web publishing process).

*Web communications is defined as the creation, delivery, management and control of web products (including web applications and content) and digital services.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

ABILITIES:
- Ability to work under pressure and meet tight deadlines.
- Ability to prioritize work and manage competing demands.
- Ability to communicate effectively orally and in writing.

PERSONAL SUITABILITY:
- Effective interpersonal relationships
- Judgment
- Client service
- Achieving results

The following may be applied / assessed at a later date (may be needed for the job)

ASSET KNOWLEDGE:
- Knowledge of Information Management (IM) best practices.

At ISED, diversity is our strength. If you are a woman, an Aboriginal person, a person with a disability or a visible minority, please let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups ensure our workforce is inclusive and representative of the Canadian public we serve.

Information on employment equity

OPERATIONAL REQUIREMENTS:
- Willingness and ablility to work overtime occasionally on short notice.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A written exam may be administered.

Interviews will be conducted.

Reference checks will be conducted.

Persons are entitled to participate in the appointment process in the official language of their choice.

If you are not able to apply online, please contact the person below for assistance.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.