STREAM 1: Team Leader / STREAM 2: Technical Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

Intent of the process

This process will be used to establish a pool of qualified or partially qualified candidates which could be used to staff similar positions with various security profiles, various linguistic profile and various tenures within Shared Services Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.

3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE FOR STREAM 1: TEAM LEADER AND STREAM 2: TECHNICAL ADVISOR

EX1: Recent* experience in the generation, presentation or maintenance of reports, technical documentation or presentations.

EX2: Experience advising managers, colleagues and/or clients regarding IT issues or IT incidents.

EX3: Recent* experience in delivering client service and maintaining and nurturing internal and/or external partnerships.

EXPERIENCE FOR STREAM 2: TECHNICAL ADVISOR

EX4. Recent* and significant** experience working in information technology (IT) installing, configuring, and supporting web or COTS middleware applications on UNIX/Linux environments.

EX5. Recent* experience in troubleshooting methodologies and resolving technical issues in the field of IT on UNIX/Linux environments.

*Recent is defined as experience normally gained within the last five(5) years.
** significant experience is defined as the depth and breadth of experience normally associated with having performed a broad range of duties and having performed those duties on a regular and continuous basis for a period of two (2) years.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET - EDUCATION

AED1: Possess one of the following professional certifications (specify which)
C1. Project Management Certification (PMP or Prince 2) certification.
C2. The Open Group Architecture Framework (TOGAF) certification.
C3. Information Technology Infrastructure Library (ITIL) certification.
C4. Other IM/IT Certifications.

Degree equivalency

ASSET - EXPERIENCE

AEX1. Experience in coordinating client-focused initiatives and providing consultative solutions to the client and presenting solutions at executive levels (Director and above).

AEX2. Experience in leading IT enabled project activities such as plans, costs, schedules, risks and issues.

AEX3. Experience in IT projects such as coordinating meetings and/ or providing support as a Subject Matter Expert or a stakeholder.

AEX4. Experience in supervising teams, including the planning, coordination and assessment of the work performed by employees and/or contractors.

AEX5. Recent* experience with any of the following technologies: Apache, Weblogic, Java, Wildfly (Jboss), Linux, or shell scripting.

AEX6. Recent* experience with current IM/IT trends within industry and the Government of Canada (cloud, artificial intelligence, open source software or data mining).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative (BBB/BBB)
Bilingual Imperative (CBC/CBC)
English essential
STREAM 1: TEAM LEADER: All Team Leader positions are designated CBC/CBC

Information on language requirements

STREAM 1: TEAM LEADER and STREAM 2: TECHNICAL ADVISOR

- Analytical thinking
- Initiative
- Client Focus

STREAM 1 ONLY: TEAM LEADER

- Planning and organizing
- Team Leadership

STREAM 2 ONLY: TECHNICAL ADVISOR

-Continuous Learning
-Creative thinking

STREAM 1: TEAM LEADER and STREAM 2: TECHNICAL ADVISOR

- Ability to communicate effectively orally and in writing.

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS
- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

OPERATIONAL REQUIREMENT
- Willingness and ability to work overtime.
- Willingness and ability to work virtually.

Conditions of employment

CONDITIONS OF EMPLOYMENT
Security clearance: reliability or secret depending on the position to be staffed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. Depending on the number of applicants, volume management strategies may be used for the purpose of managing applications/candidates.
2. Public servants at the same group and level, or equivalent may be considered for deployment, assignment/secondment prior to the assessment of other applicants.
3. Foreign educational credentials must be assessed by a recognized credential assessment service. Should you have completed your studies outside of Canada, it is your responsibility to have your certificates and/or your diplomas assessed against Canadian educational standards. You will need to submit proof of education (i.e. degree, diploma, and/or transcripts), when requested. Please visit the Canadian Information Centre for International Credentials (CICIC) site at http://www.cicic.ca/ for more information.
4. Candidates will be asked to provide proof of their education credentials and certifications later in the process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.