Dissemination Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Join our team and you will be part of ...
================
• a diverse, inclusive and dynamic team;
• one of Canada's Top Employer for Young People in 2021;
• a reputable statistical agency recognized worldwide for maintaining high quality data and information for Canadians;
• an organization that encourages career aspirations and promotes the professional development of its employees!

What you will do
================
You will be working in a dynamic environment where you will have to answer incoming calls and emails from survey respondents and the statistical data users community in both official language.

If you are interested in this position, apply today!

Intent of the process

A pool of qualified candidates may be established to staff identical or similar positions with various tenures, various security requirements and locations within Statistics Canada according to operational needs.

Positions to be filled: 6

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
Customer service experience.
Experience using Word, Excel and an electronic messaging software such as Outlook for example.

ABILITY:
Ability to conduct searches on the Statistics Canada website and relay the information found.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

ABILITIES:
Ability to plan and organise
Ability to interpret statistical tables
Ability to communicate effectively orally

PERSONAL SUITABILITIES:
Reliability
Adaptability
Team spirit
Thoroughness
Judgement

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EDUCATION:
Successful completion of two years of post-secondary school training with specialization in Social Sciences or Statistics.

Degree equivalency

ASSET EXPERIENCES:
These qualifications are not essential for the position but could be an asset. If you possess any of the qualifications listed below, please ensure you include them in your application.

Recent experience* working in a call center.
Recent experience* working in a help desk.

(*) Recent experience is defined as duties performed full-time within the last 3 years.

ORGANIZATIONAL NEEDS:

Statistics Canada is committed to hiring and promoting a skilled and diversified workforce representative of the population it serves. In order to achieve this representative workforce, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, Women, Visible Minorities and Persons with Disabilities.

At Statistics Canada we recognize that a diverse and inclusive workplace that can harness the diverse backgrounds, talents and perspectives of its employees is essential to building a better, more productive and more innovative Canada. Statistics Canada promotes the advantages of diversity and inclusion in the federal government and offers interesting career opportunities and rewarding challenges for everyone.

Information on employment equity

OPERATIONAL REQUIREMENTS:
Willing and able to work overtime, as required and on short notice.
Have reliable internet access at your place of residence.
Have a secure office space and a private area at your place of residence to make confidential phone calls.

Conditions of employment

Reliability Status security clearance

Be available and willing to work any shift between 7:30 a.m. and 10:00 p.m. (Eastern time) from Monday to Friday.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

In your questionnaire responses, clarity, coherence, conciseness as well as appropriate attention to detail, and relevance to the factor being substantiated will be used to evaluate the essential qualifications.

Communication for this process will be sent by email. It is the responsibility of the applicant to ensure accurate contact information is provided and updated as required. Applicants who apply to this selection process must include an email address that accepts email from unknown users (some email systems block these types of email). Applicants are strongly encouraged to check their email on a regular basis.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

REFERENCES: please provide us with your current and previous supervisor.

Only the candidates who will be successful on the screening stage will be contacted for the next steps of the process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.