Relaunch of COVID-19 Screening Officer Inventory

Update: ** Amendment to closing date**

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

We are urgently looking for additional support to help drive the Public Health Agency of Canada’s planning and response to COVID-19.

Duties

Do you want to contribute to Canada's efforts in the fight against COVID-19?
Start your career with us and become a screening officer ...

The Public Health Agency of Canada is at the front lines of the Government of Canada’s response to the COVID-19 pandemic. The Government of Canada is implementing an evolving health response, which requires a high degree of adaptability from staff. As a result, the days can be demanding. The Agency is looking for people who thrive on challenges; cope well with the unexpected, and who have good judgement to complement our public and travel health teams at the ports of entry.

The Screening Officer/Navigator at the airport or land border supports the enforcement of the Quarantine Act, in support of Canada's response to COVID-19; tasks of the position include;
• Greets travelers at the Canadian border, assesses whether their quarantine plan or state of health requires further assessment by a quarantine officer;
• Screening for signs and symptoms of COVID-19;
• Communicates basic information on travelers' obligations for their quarantine;
• Facilitates the search for solutions in the development of their quarantine plans for travelers, when necessary;
• Provides information, advice and support to partners at entry points; and,
• Assists with the ArriveCan App.

The Screening Officer/Navigator at the designated quarantine site supports the enforcement of the Quarantine Act, in support of Canada's response to COVID-19; tasks of the position include;
• Communicate basic information on travellers' obligations under the Emergency Orders
• Assist in the coordination of transportation for travellers
• Assist travellers to find alternative quarantine plans when necessary
• Provide support to the Public and Travel Health staff as required
• General administrative duties, as required, including using MS products such as Outlook, Word, Excel.
• Print welcome packages and ensure that stock is maintained
• Arrange and distribute welcome packages, meals and snacks to travellers
• Ensure all essential items provided at registration are available and small stock is placed in the registration area and is restocked regularly (e.g. hygiene products, snacks, etc.)
• Gather information regarding dietary restrictions and allergies and provide to food supplier
• Ensure IPC doffing and donning area is set up and stocked for meals and items distributed daily
• Be able to work in red zone and wear 4 PPE

By joining the PHAC Public Health and Travel Team, you will help protect the health and safety of Canadians by implementing protocols to prevent and limit the spread of communicable diseases. You will work closely with quarantine officers, seasoned professionals who will pass on important knowledge to you.

Work environment

The Public Health Agency of Canada has been created to deliver on the Government of Canada's commitment to help protect the health and safety of all Canadians. Our current focus is COVID-19 and responding to this public health emergency. Other efforts and activities within the agency are preventing chronic diseases, like cancer and heart disease, preventing injuries and responding to other public health emergencies and infectious disease outbreaks.

WHY WORK AT THE PUBLIC HEALTH AGENCY OF CANADA?
The Public Health Agency of Canada is known for providing their employees with an exceptional workplace, opportunities for professional development, and access to continued learning throughout their careers.

If you are interested in joining an organization that is dedicated to creating a positive and dynamic environment, where employees with new ideas and fresh perspectives can make a difference, especially as part of this emergency response, don't hesitate - apply now!

Intent of the process

There is an immediate need for Screening Officers at the points of entry in Lacolle (Quebec), Stanstead (Quebec), Saint-Armand (Quebec), Jean Lesage International Airport (Québec), Toronto Pearson International Airport (Ontario), Niagara Falls (Ontario), Fort Erie (Ontario), Windsor (Ontario), Lansdowne (Ontario), Prescott (Ontario), Sarnia (Ontario), Emerson (Manitoba), Coutts (Alberta), Osoyoos (British Columbia), Penticton (British Columbia) and Abbotsford (British Columbia).

The Public Health Agency of Canada will pull and review the applications as received and contact applicants selected for further assessment. Additional locations, other than those listed, may be considered based on the needs of the position being staffed.

This inventory may be used to staff immediate and future vacant positions within the Public Health Agency of Canada:
* various tenures,
* various language requirements and linguistic profiles,
* various security requirements,
* various operational requirements, and/or
* various conditions of employment.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Some essential qualifications could be assessed through your application. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or employer-approved alternatives

Degree equivalency

Experience:
Experience in dealing with information in a confidential manner.
Experience in reporting or providing information concisely and accurately.
Experience working with the public.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative BBB/BBB; CBC/CBC
English Essential
French Essential

Information on language requirements

Competencies:
Demonstrating integrity and respect
Adaptability
Thoroughness
Judgement
Dependability
Teamwork

Abilities:
Ability to communicate effectively orally
Ability to communicate effectively in writing
Ability to work under pressure

The following may be applied / assessed at a later date (may be needed for the job)

Asset Education:
Graduation with a degree or diploma from a recognized post-secondary institution with acceptable specialization in a health science field (e.g. health promotion, disease prevention, public health, epidemiology/surveillance, community health or in any other field relevant to the work to be performed.

Degree equivalency

Asset Experience:
Experience working in the field of health.
Experience in compliance and enforcement activities (for example, issuing warnings or fines).
Experience in complying with and enforcing compliance of sanitary measures (such as wearing a mask, physical distancing, etc.)
Experience working with partners at the border (CBSA, police, ambulance, first responders, airport authorities, etc.)
Experience working with Indigenous people and/or communities.

Asset Knowledge:
Knowledge of the Quarantine Act and emergency orders in effect
Knowledge in the field of health or field related to the duties of the position

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities

Information on employment equity

Operational requirements:
Willingness and ability to work overtime as required, on short notice.
Willingness and ability to be on call, and on stand-by as required. This may require working in the evenings and on weekends.
Willingness and ability to travel for work as needed.
Willingness and ability to successfully complete the Public Health Agency of Canada’s Officer designation program. (which begins with online training, followed by onboarding training)
Willing and able to work shifts, variable hours, weekends, and statutory holidays (operational hours cover 16-24 hours/day)
Willingness and ability to work in an environment that is physically demanding (working in a standing position, potentially outdoors, and walking frequently) and mentally demanding (managing stress associated with rapidly changing work conditions, repeating public health instructions frequently, calming and reassuring stressed, worried, aggressive or uncooperative travelers).
Willingness to work independently (depending on the position).
Willingness to work in Northern remote communities (depending on the position).

Conditions of employment

Security: Various - Reliability or Secret (depending on the position).
Valid class 5 driver's license (depending on the position).
Willing and able to wear partial to full protective equipment (e.g., respiratory protection, N95 masks, gloves) in order to maintain infection prevention and control.
Must complete Screening Officer training and pass exam, enabling certification (dependent on position being staffed).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Information on accommodation for persons with disabilities: https://www.canada.ca/en/public-service-commission/services/assessment-accommodation-page.html

Please ensure that you read ALL points listed below, as this section contains important information about the application process. Failure to read these notes and follow these instructions could result in your application missing required information which may result in your application being eliminated from this selection process.

a) You are entitled to participate in the selection process in the official language of your choice. Applicants are asked to indicate their preferred official language in their application.

b) We will only accept on-line applications received via the Public Service Jobs site. Persons with disabilities or residing in locations that prevent them from applying on-line are asked to contact 1-800-645-5605.

c) For this selection process, we will communicate with you by email. You must provide a valid email address to which you wish to receive communication regarding this selection process. You must ensure that you check your email account including spam, promotion or other folders regularly as there may be a deadline for responses. If you respond past the deadline you risk being removed from the selection process.

d) Based on the hiring division’s needs, additional essential qualifications, asset qualifications, organizational needs, operational requirements and/or conditions of employment may be identified and applied during the assessment and/or selection of candidates.

e) Appointment decisions may be based on one or more of the following criteria:
i) Matching of the individual's experience or qualifications to the strengths and weaknesses of the work team.
ii) Matching of the individual's experience or qualifications to the specific duties of the position being staffed.
iii) Depth, breadth, type of work-specific experience.
iv) Level/degree of one or more competencies/qualifications.
v) The organizational need of restructuring/budgetary constraints
vi) Relocation may be a consideration for more difficult to recruit locations
f) Proof of education will be requested if you are considered for a position. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca/

Acknowledgment of receipt of applications will not be sent.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.