Quality Control Sleuth: Clerk Office Support

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

This is your chance to join an Employer of Choice!
 
ESDC has been named as one of Canada's top 100 employers!
 
There are many reasons why ESDC is a great workplace such as:
 
ESDC delivers a range of programs and services that impact Canadians throughout their lives. The Department provides seniors with basic income security, supports unemployed workers, helps students finance their post-secondary education and assists parents who are raising young children. We are very proud to serve our fellow Canadians! See for yourself on how we have an impact on Canadians: https://www.canada.ca/en/employment-social-development/programs/results/stories.html

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
A secondary school diploma or an employer-approved alternative (see note 1).

Note 1:
The employer-approved alternatives to a secondary school diploma are:
• A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma
• General Equivalency Diploma

1. Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

Degree equivalency

Experience:
1: Experience using all of the following computer software: Microsoft Word, Excel, Power Point, e-mail, and Internet browsers

2: Experience collecting, sorting, recording, and maintaining information within an office environment

3: Experience reviewing and assessing documents for completeness and accuracy within an office environment

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
French Essential
Bilingual Imperative BBB / BBB
Bilingual Imperative CBC / CBC

Information on language requirements

Abilities:
1. Ability to follow instruction;
2. Ability to communicate effectively in writing;
3. Ability to communicate effectively orally;
4. Ability to pay attention to detail;
5. Ability to plan and prioritize work.

Personal Suitability:
1. Judgment;
2. Attention to detail;
3. Working effectively with others;
4. Reliability and Dependability

The following may be applied / assessed at a later date (may be needed for the job)

Asset Qualifications:
1. Experience in supporting a quality control program that includes provision of individual feedback to employees.

Organizational Needs:
Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as being a member of one or more of the following EE groups: Aboriginal peoples, people with disabilities, women and visible minorities.

Operational Requirements:
Willing and able to work overtime.
Willingness and ability to travel.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

***CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION.***

Screening of applications or selection of candidates may be based on asset qualifications, operational requirements, or the organizational needs, depending on the requirements of the specific position being staffed.

It is imperative that you provide a current email address that accepts email from unknown users (some email systems block these types of email). The selection board will be communicating by use of email. Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

The education, experience and the ability to follow instruction and the ability to communicate effectively in writing will be assessed with a self-assessment questionnaire, which will be sent during the week of April 5th, 2021. As such, you do not need to provide this information with the application.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.