Detachment Services Assistant 2

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out. You must clearly demonstrate in your screening questions how you meet the education and/or experience (essential and asset).

You may be assessed using one (1) or more of the following tools: written exam, interview and/or reference checks.

Intent of the process

This process will initially be used to staff one position on an indeterminate basis. A qualified pool of candidates may be established and may be used to staff similar positions on an indeterminate, term or acting basis.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience.*
*Proof of education will be required prior to appointment.

Degree equivalency

- Experience in receiving and responding to enquiries or complaints.
- Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing, or processing mail
- Experience in using computer applications including two of the following: databases, email, spreadsheets, and word processing.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Secondary school diploma.

Degree equivalency

- Experience transcribing statements from audio cassettes or digital media.
- Experience working in a law enforcement environment.
- Training and/or experience in providing financial support services such as the collection and recording of monies received, handling petty cash funds, verifying supplier invoices, preparing invoices.
- Experience in maintaining a law enforcement database such as: Police Reporting Occurrence System (PROS) or Canadian Police Information (CPIC).

- Willing and able to work in a busy police environment, including exposure to unsettling and/or graphic material.
- Willingness and ability to work shift work.
- Willingness and ability to work overtime, as required.
- Willingness and ability to obtain and maintain a valid driver’s licence or have personal mobility to the degree normally associated with a driver's licence.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Effective oral communication.
Effective written communication.
Ability to work in a stressful environment.
Ability to prioritize work to meet deadlines.

Detail-Oriented
Demonstrating integrity and respect
Working effectively with others
Thinking things through
Showing initiative and being action-oriented

The following may be applied / assessed at a later date (may be needed for the job)

- Knowledge of local area.

Organizational needs may be applied during the initial screening of applications. Applicants are encouraged to self-identify if they belong to the following Employment Equity group: Aboriginal persons.

Aboriginal candidate(s) proposed for appointment or appointed must complete and sign the Affirmation of Aboriginal Affiliation Form as a condition of appointment even if they have already self-declared as an EE member when applying.

Conditions of employment

CONDITION OF EMPLOYMENT: RCMP Reliability Status security clearance – Those selected must meet and maintain the above condition of employment throughout their employment.

N.B. Interested persons must meet each essential qualification to be appointed to the position. However, a person may be appointed to the position even though he/she does not meet any or all of the asset qualifications, operational requirements or organizational needs. However, meeting these criteria is desirable and may be a deciding factor in choosing the person to be appointed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.