Clerk/Assistant (Various - CR-04) / Regional Corporate Services Assistant (CR-05) ANTICIPATORY

Update: Please note that the staffing process 2021-NPB-EA-QUE-166564 has been
extended until Thursday May 27, 2021 until 23:59, Pacific Time.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Only online applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants include that you can:

Modify your application/resume at any time BEFORE the closing date;

You must answer screening questions which will highlight your qualifications to the hiring manager;

Verify the status of your application and notification(s) at any time.

To submit an application on-line, please select the button "Apply Online" below.

Persons who cannot apply online or persons with disabilities preventing them from applying online are asked to inform the contact persons responsible for this process or to contact 1-800-645-5605 prior to the closing date.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). If you do not wish to receive your results by email, it is your responsibility to inform us.

Duties

(CR-04) Case & Subject Records Clerk:

The Case & Subject Records Clerk is responsible for analyzing, encoding and filing the documents received while ensuring that they are complete. He/She is also responsible for analyzing, creating, processing and transferring physical and electronic case files. The Clerk will verify the audio recordings. He/She will be responsible for processing mail sent and received.

(CR-04) Case Review Assistant:

The Case Review Assistant is responsible for processing applications, waivers, withdrawals and postponements of parole. The Case Review Assistant is also responsible for forwarding electronic documents to Board Members and the Correctional Service of Canada and for reviewing the reasons for decision, making the necessary corrections in the computer system, as well as finalizing and sharing the decision with the offender. The Case Review Assistant performs a variety of clerical duties, including data entry, compilation of statistics and various administrative services.

(CR-04) Communications Clerk:

The Communications Clerk is responsible for providing services such as: e-mails, phone calls, etc. regarding parole, record suspensions and victim services, as well as coordinating the regional Hearing Observer Program. The Communications Clerk is responsible for maintaining an electronic database of victims, producing and processing statistics coordinated with case files, and distributing public education materials. The Communications Clerk also supports the communications team by providing the necessary clerical support.

(CR-05) Assistant, Corporate Services:

The Regional Corporate Services Assistant provides extensive financial services. He/She is responsible, in particular, for analyzing and processing financial transactions, including commitments, contracts, travel requests and reimbursement of travel expenses and accounts payables. He/She is also responsible for managing reservations for the organization's fleet of vehicles and for follow-up on vehicle maintenance.

Work environment

The Parole Board of Canada (PBC) contributes to public safety with its core responsibility for the conditional, timed and gradual release of offenders back into society. The skills and talents of our staff are central to this work.
Our staff prides themselves in their work and accomplishments making the PBC an employer of choice as we strive to support the Government of Canada's goal of ensuring the public safety and security.
Are you looking for a career where you can make a difference in people’s lives?
Do you want to contribute in creating tangible results?

Does the following sound like you?
→ I thrive in a dynamic environment
→ I have strong analytical skills and decision-making abilities
→ I pay attention to detail. Producing high quality work is very important to me
→ I actively listen to and respect the opinions of others
If this is you, we strongly encourage you consider a career at the PBC!

Intent of the process

The intent of this process is to establish a pool of partially qualified candidates for future vacant positions. The pool will be used to staff positions on a permanent (indeterminate) or temporary basis (acting, specified period appointment, assignment, secondment or casual) within the Parole Board of Canada in the Montreal Region. The linguistic profile and tenure may vary depending on the position being staffed.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

APPLIES TO ALL POSITIONS
A high school diploma or employer-approved alternatives (see Note 1).

1-The employer-approved alternatives to a high school diploma are:
A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

APPLIES TO ALL POSITIONS
Experience in providing administrative support services in a client-service oriented work environment;
Experience in the use of word processing, spreadsheet and e-mail software, such as but not limited to Word, Excel and Outlook.

CR-05 POSITION
Experience in providing administrative services in the field of finance such as but not limited to making payments, verifying accounts payable and making purchases.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
CR-04 POSITIONS
Bilingual imperative BBB/BBB
French essential

CR-05 POSITION
Bilingual imperative BBB/BBB

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES

APPLIES TO ALL POSITIONS
Ability to plan, organize work and meet deadlines;
Ability to communicate effectively in writing;
Ability to communicate effectively orally.

PERSONNAL SUITABILITIES

APPLIES TO ALL POSITIONS
Attention to detail;
Demonstrating integrity and respect;
Working effectively with others;
Showing initiative and being action-oriented;
Reliability.

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION (CR-04 POSITIONS)
Post-secondary diploma related to the duties of the position, such as office system technology, administration or paralegal studies or other related studies.

Degree equivalency

EXPERIENCE

CR-04 POSITIONS
Experience in using PowerPoint;
Experience in the field of document and records management such as: filing, opening files, record keeping, document processing, file and/or document retrieval, application of file retention and disposal schedules and file archiving;
Experience in providing administrative support services related to Case Management;
Working experience in a correctional or legal environment.

CR-05 POSITION
Experience using a financial system;
Experience in the use of Shared Travel Services System (STS);
Experience in planning and organizing travel arrangements;
Experience verifying travel claims.

OPERATIONAL REQUIREMENTS

APPLIES TO ALL POSITIONS
Willingness and ability to work overtime.

CR-04 POSITIONS
Be able to examine documents that may contain disturbing and/or offensive information;
Be able to lift a weight of 11 kg/25 lbs.

Conditions of employment

Reliability Status security clearance

CR-05 POSITION
Valid driver’s licence;
Willingness and ability to travel by car to manage an automobile fleet.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

* THE ABILITY TO COMMUNICATE EFFECTIVELY IN WRITING will be partially
assessed by using your online application.
Therefore, communication needs to be grammatically correct, with appropriate vocabulary and minimal errors in punctuation and spelling. As a result, please use complete sentences.

You will be required to provide examples where you clearly explain how you meet the merit criteria. Please provide concrete examples and details.

NOTES:
1. It is recommended that you describe the situation or task, the action you took, what you accomplished and/or what you learned.
2. Lack of examples and details may result in your application being rejected, as the Selection Board will have insufficient information to determine if the requirement is met. Candidates will not be solicited to provide missing information.
3. If you use the same example more than once, please restate the example or cut and paste the example from the previous response. Do not simply refer to the previous response or to your resume.

For this selection process, we will communicate with the candidates by email. Candidates must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). If you do not wish to receive your results by email, it is your responsibility to inform us.

You will need to provide proof of your education credentials later in the process. Candidates with foreign credentials must provide proof of Canadian equivalency.
Consult the Canadian Information Centre for International Credentials for further information at http://www.cicic.ca.

A variety of assessment tools may be used. You will be advised of these tools at each assessment phase of this process.

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

Please identify clearly for which position(s) you are submitting an application.

Indeterminate employees at the same group and level or equivalent will be considered for deployment. If no deployment is made, applicants from other groups and levels will be considered in the advertised appointment process.

Persons are entitled to participate in the selection process in the official language(s) of their choice.

A random and/or top down selection of candidates and the use of the assets may be used in the determination of those to be given further consideration in the assessment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.