Senior Analyst, Business Analysis (Closing Date Amendment)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

DIVERSITY AND INCLUSION:

At Employment and Social Development Canada, we encourage and value the inclusion of all people including members of the LGBTQ2+ community. We therefore encourage you to apply for this opportunity should you believe you are qualified.

****************ATTENTION!************************

We are looking for the best candidates. Show us that you are one of them!

In order for your application to be retained for the next steps of the evaluation, you must provide a resume (CV) and the complete answers to the pre-screening questions, which clearly demonstrates, with concrete and detailed examples, how you meet the education and experience requirements listed as essential qualifications, and the other qualifications (may be needed for the job). It is not sufficient to say that you have the required qualifications or to list your current duties. Also, the point form style or a copy/paste of your résumé will not be accepted. The quality and attention to details and the writing communication competencies will be assessed through the pre-screening questions.

PLEASE PROCEED AS FOLLOWS:

• Indicate the name of the employer where the experience was acquired.
• Indicate the period of time in which you have held the position (Month/Year to Month/Year).
• Indicate the title of the position held.
• Provide concrete examples of the tasks you have completed which show how the experience was acquired. Failure to provide sufficient information could result in the application being screened out.

*Avoid referring us to your résumé as it will only be used as a secondary source of information.

THE ABILITY TO COMMUNICATE EFFECTIVELY IN WRITING will be assessed through the entire process.

Duties

The way we work in the Government of Canada is changing and evolving faster than ever. We need to learn new skills, improve our capacity for change and foster a culture of change. Are you interested in participating in this constant evolution in government and supporting employees in their transition to a modern and flexible workplace? Over the past year, remote work has ushered in a new reality. If you are interested in these challenges, you may find this a rewarding opportunity for professional development in Canada’s public service.

What is the role of a change manager?

The role of a change manager is to open and point the way, guide those who will follow and support their success. In fact, the main role of a change manager is to create and implement change management strategies and plans in order to optimize employees’ adoption of changes so as to achieve the benefits for which they are made and minimize resistance. The change manager will also act in such a way as to encourage rapid adoption of changes that affect employees. To be successful in this position, the change manager must work collaboratively with several other stakeholders in the organization.

Work environment

The Chief Financial Officer Branch (CFOB) is committed to supporting its directorates in their change management initiatives and to continuously improving services for clients. To this end, CFOB has established a team under the Real Property, Change Management and Regional Services directorate.

The Change Management and Continuous Improvement (CMCI) team’s mandate is to liaise with CFOB clients and directorates to find collaborative solutions that build and strengthen the branch’s role as a strategic business partner. The Change management team CMCI is responsible for change management direction and support on projects led by CFOB that impact employees, and require a change management strategy in order for the project to succeed.

We are actively looking for independent, passionate and motivated people who have experience in change management and want to work in a professional and dynamic organization.

You are looking for a stimulating work environment filled with challenges. You want to work on an innovative, dynamic team where teamwork is a priority. You like to evolve in an operational context and unexpected or unusual situations do not scare you. You are rigorous, analytical, resourceful, punctual and you integrate well with extroverted teams. We are looking for you!

This is your chance to join an Employer of Choice! Did you know that Employment and Social Development Canada (ESD) has been recognized as a top diversity employer for the fourth consecutive year and has also been names as one of Canada's top 100 employers.

ESDC delivers a range of programs and services that impact Canadians throughout their lives. The Department provides seniors with basic income security, supports unemployed workers, helps students finance their postsecondary education and assists parents who are raising young children. We are very proud to serve our fellow Canadians!

We have an employee-focused culture, we recognize the importance of continuous learning, career development opportunities and work-life balance within a diverse and respectful work environment.

Intent of the process

A pool of qualified candidates will be established and could also be used to staff similar positions of various tenures within Employment and Social Development Canada and other federal departments.

Presently, the official location (designated workplace*) of the positons to be staffed is Place du Portage – Phase IV in the National Capital Region (NCR). However, due to the COVID-19 pandemic, The Chief Financial Officer Branch (CFOB) employees are required to work from home. When an eventual return to the workplace will be possible, there may be, at the manager’s discretion or based on operational requirements, a continued option or requirement to work from a different ESDC/Service Canada Office location or from an employee’s residence located in Canada. Therefore, individuals who believe they meet the listed essential qualifications of the position, regardless of where they live or work, are encouraged to apply.

* Designated workplace: location of work or business address where the employee would work if a telework, hoteling or remote working arrangement was not in place.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

A high school diploma or employer-approved alternatives.

Employer-approved alternatives are an acceptable combination of education, training and/or experience.

Degree equivalency

Experience:

1. Recent* and significant** experience researching, analyzing and synthesizing information from a variety of sources and making recommendations to management.
2. Recent* and significant** experience developing strategies, plans, briefing notes and/or presentation materials.
3. Significant** experience developing and maintaining partnerships with internal and/or external stakeholders to achieve common objectives.

Definitions:
*Recent experience means experience acquired within the past five (5) years.
**Significant experience means experience that was an integral part of the individual’s work for at least one (1) year.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education:

Graduation with a degree or diploma from a recognized post-secondary institution.
Certification in change management.
Certification in project management.

Degree equivalency

Experience:

Recent* and significant** experience in the domain of change management, including the development of strategies, change management plans, briefing notes, strategic recommendations and presentation materials.

Experience in managing large projects involving multiple facets and linkages, and involving multiple stakeholders at various levels, both internal and external to the organization.

Experience in developing and delivering presentations or briefings on change management to employees and/or management.

Experience in leading and engaging groups during meetings.

Experience in communication and training plans, products and advice.

Definitions:
*Recent experience means experience normally acquired within the past five (5) years.
** Significant experience means experience that was an integral part of the individual’s work for at least 6 (six) months.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

Knowledge:

Knowledge of change management.

Competencies:

C1. Ability to communicate effectively in writing.
C2. Ability to communicate effectively orally.
C3. Ability to develop approaches or strategies that facilitate issue analysis and action planning in a change management context.
C4. Ability to provide sound advice, guidance and recommendations to clients and/or senior management.
C5. Quality and detail-oriented
C6. Initiative and action-orientation
C7. Working efficiently with others
C8. Demonstrating integrity and respect
C9. Reliability

The following may be applied / assessed at a later date (may be needed for the job)

At Employment and Social Development Canada, diversity is our strength. If you’re a woman, an Indigenous person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

Information on employment equity

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All information obtained throughout the selection process, from the time of application to close of process, may/will be used to evaluate the candidates.

The ability to communicate effectively in writing will be assessed throughout the process.

The quality and attention to details will be evaluated in the application, with the responses provided (clarity, coherence, conciseness) to the questions.

There will be an assignment to be prepared at home.

A presentation will be administered.

An interview will be administered.

Interviews or presentations are done by video-conferencing using MS Teams.

Reference checks may be sought.

Candidates will need to provide proof of their education credentials. Candidates with foreign credentials must provide proof of Canadian equivalency. For further information, consult the Canadian Information Centre for International Credentials at https://www.cicic.ca/indexe.stm or the Public Service Commission at https://www.canada.ca/en/public- service-commission/jobs/services/gc-jobs/information- candidates/degree-equivalency.html

Candidates are entitled to participate in the appointment process in the official language of their choice.

A random and/or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Asset criteria may be used for screening purposes.

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons requiring accommodation preventing them from applying on-line are asked to contact 1-800-645-5605.

Note that candidates (including employees of the Federal Public Service) will not be considered to be in travel status or on government business and that travel costs will not be reimbursed for evaluations. Consequently, candidates will be responsible for travel costs.

All communication regarding this process will be administered via e-mail. It is the candidate’s responsibility to provide a valid e-mail address and update their personal information when it changes. If special circumstances prevent you from having access to your e- mail, please communicate with the Contact person identified in this job opportunity.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.