Labour Relations Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

*Lack of interest in working in one of these locations should not deter you from applying. Some possibility exists (with no guarantee) to consider full-time telework from a location outside of the prescribed work locations.

Duties

We are looking for individuals experienced in operational level labour relations in a unionized environment from both the private sector and the non-Federal public sector to join our team.

The Department of National Defence (DND) is a large organization with approximately 25,000 civilian employees represented by the majority of the 18 Bargaining Agents who represent public service employees employed in the Federal Public Service. Labour Relations Officers in DND provide advice and guidance to a dedicated client group on a wide area of operational issues involving employees including misconduct, performance issues, absenteeism, medical and personal issues impacting employment, workplace accommodation, grievances, Canadian Human Rights Complaints, collective agreement interpretations/applications, exclusions from representation by a union, strike preparation and strike management.

As a member of our team, you will have an opportunity to play a key role in providing services to our clients, interact with a dynamic group of professional teammates, and receive mentoring/support in learning the DND organization and the specific differences in labour relations in both DND and the Federal Sector.

Work environment

The Labour Relations Operations Team in DND provides service through 5 teams, each team dedicated to provision of service to a specific set of Canadian Armed Forces and DND organizations. The majority of services within each team are provided remotely, meaning that regardless of the location of the Labour Relations Officer, their clients could be from anywhere across Canada.

The locations listed for this recruitment represent the locations within DND where office space can be provided, and do not denote that service will be provided by a Labour Relations Office to clients at that specific DND location.

Our staff have broad experience in working in teams providing remote service, and supporting staff in this challenging and interesting manner of service provision. Our clients are experienced in receiving support in this remote service provision environment. They are not focused on in-person service, but rather on person-to-person service.

Our teams consists of collaborative and supportive individuals, supervisors and managers who value team interaction and team problem-solving.

Intent of the process

At this time, we have 5 permanent vacancies to be filled. The intent of this process is to also fill future permanent and long-term temporary positions.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:
Graduation with a degree from a recognized post-secondary institution with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed.

Degree equivalency

Experience:
EX1: *Recent and **Significant experience in providing ***Operational Level advice and guidance to management in labour relations in a unionized environment.

EX2: Experience in writing documents prepared for management to guide decision-making such as (but not limited to) briefing notes, recommendations to management, reports on reviews of key labour relations activities such as misconduct, grievances, administrative investigations and workplace accommodation.

EX3: Experience in the interpretation and application of legislation, collective agreements and policies related to labour relations.

* Recent experience is defined as within the past five (5) years.
** Significant experience refers to the complexity and diversity of cases handled and the level of autonomy demonstrated which is normally associated with the performance of the duties for approximately three (3) years.
*** Operational level advice and guidance includes key labour relations activities such as (but not limited to) grievances, workplace accommodation, misconduct, unsatisfactory performance.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Experience:
AEX1: Experience working with union representatives in order to resolve issues.
AEX2: Experience mediating and/or influencing outcomes to workplace conflicts or disputes.
AEX3: Experience in delivering training or awareness sessions.
AEX4: Experience working on preparation of cases for review by 3rd party jurisdictions, such as (but not limited to) Provincial Workers’ Compensation Boards, Provincial or Federal Human Rights Commissions, and Grievance Arbitration or Adjudication Boards/Tribunals.
AEX5: Experience with collective bargaining or strike management.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual CBC/CBC
Bilingual BBB/BBB
English Essential

Information on language requirements

Competencies:
C1: Judgement.
C2: Showing initiative and being action-oriented.
C3: Working effectively with others.
C4: Demonstrating integrity and respect.
C5: Client service orientation.

Abilities:
A1: Effective communications skills (oral and written).
A2: Ability to analyze complex labour relations issues, identify options and recommend solutions.
A3: Ability to work under pressure in a fast paced work environment.

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

Organizational Needs:
As an equal opportunity employer, DND is committed to achieving a skilled, diversified workforce reflective of Canadian population. We encourage members of the following designated groups to apply and also to self-identify: members of visible minority groups, women, Aboriginal people and persons with disability. Preference may be given to candidates who are members of these Employment Equity groups.

In support of Strong, Secure, Engaged (SSE) initiative #24, consideration may be given to the spouses or common-law partners of Canadian Armed Forces (CAF) members.

Operational Requirements:
Occasional travel within Canada.
Overtime as required.
Telework (working from home) for a temporary period of time (this is specifically dependent upon the status of COVID-19 at the time of an appointment).

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

COMMUNICATION FOR THIS PROCESS will be sent by email.

Candidates MUST apply online.

We thank all applicants for their interest in our position(s). For the purpose of this staffing process, only candidates selected for further assessment will be contacted.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.