INTEGRITY SERVICES INVESTIGATOR / PROGRAM OFFICER - INVENTORY

Update: Closing date has been modified.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Work environment

Are you interested in being part of a team that is committed to helping Canadians? Can you build trusting relationships with clients and co-workers? Can you make decisions based on a thorough analysis of facts and policies?

We are looking for individuals who share our enthusiasm for serving Canadians. Employment and Social Development Canada (ESDC)/Service Canada ensures employees have a safe, inclusive and innovative work environment where they feel valued and motivated. It is an open and vibrant work environment of like-minded people, which encourages collaboration and support among employees. ESDC/Service Canada is a large, yet connected organization of people dedicated to our clients and improving service delivery by constantly evolving with changes in technology, procedures and legislation…and we try to have as much fun as possible in the process. Is this a good fit for you? Take a look at what each job is about.

The Careers:
Integrity Services Investigator (PM-02)

The duties include conducting proactive and reactive investigations and risk-based project reviews on individuals, groups and employers, in order to detect fraud and misuse of various programs administered by the Department. The reviews may result in savings, due to the imposition of a suspension of benefits, overpayments, penalties or fines.

Programs of Interest:
1. Temporary Foreign Worker: conducts investigations for non-compliance in relation to employers hiring temporary foreign workers (TFW) under approved Labour Market Impact Assessments (LMIA).
2. Employment Insurance: conducts investigations related to eligibility of benefits in relation to temporary financial assistance to unemployed Canadians.
3. Pensions: conducts investigations related to the eligibility of benefits in relation to Canada Pension Plan and Old Age Security pension.

Program Officer (PM-02)
A Program Officer provides information, advice and guidance, and promotes and delivers programs. The duties include the assessment of program applications, and the management, monitoring and evaluation of agreements. This work also requires establishing and maintaining collaborative relationships with community groups, stakeholders and partners.

Programs included are Youth Employment and Skills Strategy (YESS), Opportunities Fund (OF), Canada Student Jobs (CSJ), and New Horizons for Seniors Program (NHSP), as well as the assessment of applications from employers seeking to hire under the Temporary Foreign Worker Program (TFWP).

In addition, to excel in this position you must be highly motivated, quality oriented, client focused and able to work in a dynamic environment.

The Benefits:
We offer a flexible work arrangement along with a comprehensive benefits package to promote healthy and engaged employees. Benefits include: vacation leave, pension, health and dental benefits and support from Management Teams who encourage training and career development.

Intent of the process

This process aims to create and maintain an inventory of qualified candidates at the PM02 level, to staff positions within ESDC/Service Canada in the Western-Territories (W-T) Region. This pool could also be used to staff similar positions of various tenures within ESDC/Service Canada in the W-T Region.

If the candidate selected for the position is an employee from the ‘Core Public Administration’, with an indeterminate status, the mechanism by which the candidate will be appointed may be an acting appointment. We therefore encourage everyone interested in this position to apply.

Initially a random selection among applications may be made. Randomly selected applicants will be assessed and those who meet all the essential qualifications will be placed in the qualified pool. Subsequent random selections from the remaining inventory and assessments may be conducted at a later date, and qualified candidates will be added to the same pool to fill future vacancies.

HOW THIS INVENTORY WORKS
• Your application will be active for 120 days. You will receive notice on your account 30 days before your application is about to expire. If you do not take action, your application will become inactive and no longer be considered. Should your application become inactive while the process is still open, you may select the link “update my inventory status” to reaffirm your interest.
• Remember to keep your information and application up to date.
• WAITING PERIOD FOR REASSESSMENT: The retest period for this assessment is 180 days from the date of elimination at either the written exam or interview/reference stage of the process. If you submit an application before the retest period has elapsed, your application will not be considered.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 500 words (maximum) "A cover letter will be used to assess your Written Communication. Your cover letter must explain why you would be an asset to Service Canada and must be 500 words or less; anything greater will not be used in the assessment of this competency."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Secondary school diploma or employer-approved alternatives (a satisfactory score on the PSC test approved as an alternative to a secondary school diploma; or an acceptable combination of education, training and/or experience).

Candidates must provide proof of their education during the assessment phase. Original diplomas, degrees or certified transcripts may be required and must be presented upon request. Failure to produce required documents will result in your application not being considered.

Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials at www.cicic.ca for further information.

Degree equivalency

EXPERIENCE

Experience in applying policies, procedures, programs or legislation.

COMPETENCIES

Communication (written)

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS - (Asset Qualifications are not essential for the job, but could enhance the work to be performed.)

Experience conducting fact-finding interviews and/or investigations

Experience collaborating with partners or stakeholders
(An example could be related to previous work experience or based upon an experience such as volunteering for any type of organization or community group. Your answer must address establishing and maintaining a relationship with partners or stakeholders while working towards a common goal.)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative (CBC/CBC)

Information on language requirements

COMPETENCIES

Communication (oral)
Thinking Things Through
Working Effectively with Others
Showing Initiative and Being Action Oriented

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

At ESDC/Service Canada, diversity is our strength. If you are a woman, an indigenous person, a person with a disability or a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of these EE groups could be made, to ensure our workforce is inclusive and representative of the Canadian public we serve.

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Conditions of employment

Reliability Status security clearance

Willing and able to travel
Willing and able to work overtime, as required

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

***CANDIDATES WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION***

Acknowledgment of receipt of applications will not be sent.

ESDC/Service Canada is committed to providing a workplace environment that supports productivity and the personal goals, dignity and self-esteem of every employee. In the workplace, you have the right to be treated fairly and with respect, in an environment free of discrimination, harassment and offensive behaviour. Employees will be expected to conduct themselves in a professional manner, being respectful in all interactions and promoting civility in the workplace. The Values and Ethics Code for the Public Sector as well as the ESDC Code of Conduct outline expected behaviours for all staff. Please copy and paste the following link into your browser to view the Code of Conduct: https://www.canada.ca/en/employment-social development/corporate/codeconduct.html

Screening questions: Candidates must fully respond to the essential education and experience screening questions in the space provided for each question. Please ensure that your responses clearly demonstrate how you meet the qualification by describing personal job accomplishments, projects and activities relating to them, including applicable dates. You will not be screened in merely by virtue of occupying a current position whose work description meets the experience criteria. You must provide sufficient details to demonstrate that you meet all the requirements.

A cover letter will be used to assess your Written Communication. Your cover letter must explain why you would be an asset to Service Canada and must be 500 words or less; anything greater will not be used in the assessment of this competency.

Written Communication is the ability to prepare written material in a clear and concise manner that appropriately addresses the needs of the particular audience. Factors to consider in Written Communication are:
• Expresses ideas in a clear and succinct manner
• Organizes ideas in a logical manner
• Uses correct spelling, grammar and punctuation
• Uses an appropriate business style
• Uses language, concepts and ideas appropriate to the intended audience
• Formats material in a manner that provides optimal impact

It is imperative that you provide a current email address that accepts email from unknown users (some email systems block these types of email). Candidates are strongly encouraged to check their email on a regular basis. It is your entire responsibility to inform us at all times of any changes regarding your contact information.

For all communication, please use:


All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate on their application their preferred official language for each of the following: a) written correspondence, b) written exam, c) oral interview.

If you require accommodation during the selection process, please indicate this on your application and/or resume.

Failure to participate in assessments as scheduled may result in the rejection of your candidacy. Assessments may include: Reference checks may be sought, an interview may be administered, a test may be administered or a situational exercise may be administered.

Proof of Canadian citizenship will be required.

The hiring organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button “Apply Online” below. Persons requiring accommodation, preventing them from applying online, are asked to contact or 1-800-645-5605.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.