Reference Number
GSS21J-019703-000510
Selection Process Number
21-GSS-QC-EA-CS-307918
Organization
Shared Services Canada
Year
2020-2023
Days Open
496
Classification
AS02
City
MULTIPLE
Type
External
Total
1015
Employment Equity
799
(78.7%)
Screened out
31
(3.1%)
Screened in
984
(96.9%)
Employment Equity 78.7% 799
Screened Out 3.1% 31
Screened In 96.9% 984
Women 65% 660
Visible minority 30% 304
Indigenous 2.2% 22
People with disabilities 3.6% 37
English 47.3% 480
French 52.7% 535
Citizens 84.1% 854
Permanent Residents 0% 0
We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.
When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.
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Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.
If you need to be accommodated during any phase of the assessment process, please use the Contact information below to request accommodation. All information received in relation to your accommodation will be kept confidential and your right to privacy will be protected.
You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.
Are you a civilian member assigned to Shared Services Canada? We encourage you to apply! Please note that a civilian member selected for appointment through this process may not have to convert to public servant status before deeming. If you have questions, please send an email message to the address indicated in Contact information section below for more information.
SSC welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.
Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.
We are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to employee wellness.
This is an inventory. Pools of partially qualified candidates may be established to staff similar positions within Shared Services Canada.
Positions to be filled: Number to be determined
Your résumé.
EDUCATION:
Secondary school diploma or an acceptable combination of education, training and/or experience.
EXPERIENCE
E1 – Significant experience* in providing client services;
E2 – Experience in using Microsoft Office and Excel.
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* “Significant” is defined as a minimum of twelve (12) months.
Bilingual - Imperative (BBB/BBB)
Information on language requirements
Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.
For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills
COMPETENCIES
CO1 – Detail oriented;
CO2 – Works effectively with others;
CO3 - Judgment;
CO4 - Initiative.
ABILITIES
A1 – Ability to communicate effectively through written communications;
A2 – Ability to communicate effectively through oral communications;
A3 – Ability to manage priorities and meet deadlines;
A4 – Ability to innovate.
EXPERIENCE (ASSET)
AE1 – Significant experience* in providing support services for accounts payable and/or accounts receivable and/or travel;
AE2 – Significant experience* in preparing ad hoc reports requiring research and collecting data from different sources.
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* “Significant” is defined as a minimum of twelve (12) months.
ORGANIZATIONAL NEEDS:
- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.
Reliability Status security clearance
Willingness and ability to work overtime, depending on operational requirements.
A secure office space will be provided and a private space at your home will be necessary in order to work remotely.
Reliable Internet access at your home.
The above conditions of employment must be satisfied before an appointment can be made. All costs associated with the meeting of the conditions of employment are the candidate’s responsibility. Selected candidates must continue to meet the conditions of employment stated above throughout their employment.
The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.
Information on employment equity
Please note that:
• Reference checks may be sought.
• An interview may be administered.
• A written test may be administered.
• You must provide proof of your education credentials. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. Any applicable fees are the responsibility of the candidate.
• Persons are entitled to participate in the appointment process in the official language of their choice.
• Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.
• Please note that your application, overall conduct and communications, including email throughout the entire process may be used in the assessment of qualifications and competencies.
Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.
Information on the preference to veterans
We thank all those who apply. Only those selected for further consideration will be contacted.