Officer, Internal Communications

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

At Employment and Social Development Canada, we encourage and value the inclusion of all people including members of the LGBTQ2+ community. We therefore encourage you to apply for this opportunity should you believe you are qualified.

Please ensure that your work experience is clearly detailed in your résumé and that you provide the following information:
1) Name of the department or organization;
2) Title of the position, level and duration;
3) Concrete and detailed examples demonstrating how you meet the essential and the asset qualifications.

You must submit a completed application, consisting of screening questions and your résumé.

When answering the pre-screening questions, you must provide specific examples to clearly demonstrate how you meet the qualifications. We can’t make any assumptions about your experience. Simply saying you have the required qualifications or listing your current duties is not enough. Instead, provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. It is your responsibility to provide appropriate examples that illustrate how you meet each qualification. We’ll only use your résumé as a secondary source of information. Nonetheless, your résumé will have to demonstrate how education and experience factors related to this selection process are met to be considered further. If you don’t clearly demonstrate you have the required experience, we won’t ask for additional information and you may be screened out.

Work environment

Employment and Social Development Canada’s (ESDC) mission is to build a stronger and more inclusive Canada, to support Canadians in helping them live productive and rewarding lives and improving Canadians’ quality of life.

The Income Security and Social Development branch is the focal point for social policy and programs designed to ensure that children, families, seniors, people with disabilities, the homeless and those at risk of homelessness, communities and others who are facing social challenges have the support, knowledge, and information they need to maintain their well-being and facilitate their participation in society.

We are looking for candidates who have a passion for communications and client service. If creativity, collaboration, attention to detail, multi-tasking and meeting project deadlines on time are among your strengths, we may just have the right job for you. We will provide you with the opportunity to:
• Be part of a team of high performers as well as play a key role in planning and delivering executive and internal communications;
• Roll-up your sleeves and advance communications approaches to engage the Income Security and Social Development branch’s employees across the country;
• Learn, innovate and challenge the status quo;
• Express your ideas and truly make a difference; and
• Maintain a work-life balance.

Intent of the process

The immediate intention of this selection process is to fill one indeterminate position. A partially assessed pool may be established from this process to staff similar positions within Employment and Social Development Canada. In this case, tenures and security requirements may vary according to the positions being staffed.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience

Degree equivalency

EXPERIENCE

Experience in developing a variety of communications products such as internal newsletters, short articles, brochures and other communications products for distribution to a wide internal audience

Experience in reviewing style and quality of language as well as providing editing and proofreading services to refine corporate communications products

Experience in coordinating or supporting corporate events

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES

Ability to analyze and synthesize information from diverse sources to develop communications products

Ability to manage changing and multiple priorities

Ability to communicate effectively in writing

Ability to communicate effectively orally

KEY COMPETENCIES

Thinking things through

Working effectively with others

Showing initiative and being action oriented

Client Service oriented

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

EDUCATION

Graduation with a degree from a recognized post-secondary institution with acceptable specialization in Communications, Public Relations, Journalism or in a field relevant to the position

EXPERIENCE

Experience in developing Intranet pages as well as supporting clients on the use of Intranet tools and related practices

OPERATIONAL REQUIREMENTS

Willing and able to work overtime on short notice

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

At Employment and Social Development Canada, diversity is our strength. If you’re a visible minority and are interested in bringing in different perspectives and insights, let us know by completing the Employment Equity (EE) section in your application. Appointments of members of this EE group could be made to ensure our workforce is inclusive and representative of the Canadian public we serve.

If you are a Government of Canada employee, please identify clearly your substantive group and level and your employment status on your resume and/or application form.

Please ensure that your Personal Record Identifier (PRI) is included in your application, if applicable.

You must be ready to provide proof of your education credentials.

The application of the Asset Qualifications, random selection and/or top down selection may be used at any stage of the selection process. Please note that achieving a pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

Our intention is to communicate with candidates by email. Candidates who apply to this process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types credentials).

Persons are entitled to participate in the appointment process in the official language of their choice.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.