Junior Instructional Designer (RE-04), CSS

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

LOCATION
This position is located in Toronto. As a result of the global pandemic, OSFI employees are currently working from home. Should the current telework environment no longer apply, the successful candidate will be required to report to and work onsite from the Toronto office.

Duties

The mandate of Common Supervisory Services (CSS) Training is to implement an overall plan for learning programs to address OSFI’s Supervision training needs. The CSS Junior Instructional Designer is an instructional design professional who develops and maintains learning models of varied format, to support the delivery of training to supervisors across OSFI on a diverse range of topics related to the financial services industry.

Work environment

Who we are
The Office of the Superintendent of Financial Institutions (OSFI) is an independent agency of the Government of Canada, established in 1987 to contribute to the safety and soundness of the Canadian financial system. OSFI supervises and regulates federally registered banks and insurers, trust and loan companies, as well as private pension plans subject to federal oversight.

What OSFI offers
OSFI is a separate agency that offers a competitive salary and eligibility for performance pay annually. People are the foundation of our organisation. You will become part of a diverse community that acknowledges everyone has varied experience and fosters an environment where communication and teamwork amplify our effectiveness. Working at OSFI offers the following:

Mandate
The work you do at OSFI matters. Your efforts contribute to the safety and soundness of the Canadian Financial Sector. A strong financial sector promotes competition, and benefits all Canadians.

Learning & Development
Our organisation understands that ongoing learning and development is critical and necessary, and must evolve with developments in the Financial Sector. Learning and Development is a component of our Human Capital Strategy.

Community & Culture
We strive to create a working environment that allows employees to work to their fullest potential. We strive to promote employee wellbeing, including a focus on balancing work and personal needs. Where available, we offer opportunities for flexible working arrangements.

Benefits
As a Federal Government Agency, OSFI offers a number of competitive benefits to its employees, including a Defined Benefit Pension Plan, maternity and parental leave benefits, vacation (4 weeks), personal and family leave days.

Who you are
You should possess the following attributes:
• You are an individual with experience in developing and delivering technical learning for adult audiences.
• You understand and respect OSFI’s mandate and are keenly interested in contributing your expertise, to promote employee engagement towards learning where employees benefit from comprehensive orientation, training, and career development.
• You work well with others and can consider alternative points of view.
• Your critical thinking skills help to inform your decision-making, and you further strive to ensure that you have provided management with relevant options to make informed decisions.
• You thrive in a fast paced environment and are able to prioritize work such that deadlines are met and supervisors training needs are addressed in a timely manner and within budget.
• You are in support with OSFI’s corporate values which include respect, curiosity and stewardship.

Intent of the process

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION
• A degree from a post-secondary institution with specialization in instructional design, visual media production, brand development, e-learning services, strategic marketing, organizational development, education sciences, social sciences, sociology or other relevant field OR an acceptable combination of relevant professional industry experience and education.

Degree equivalency

ESSENTIAL EXPERIENCE
• Significant experience in designing, developing and implementing a variety of digital training solutions (e.g. scenarios, branching, storytelling, gaming, virtual infographics, etc.) with clear learning objectives.
• Experience in project management in order to manage multiple ongoing projects.
• Experience in innovative web/social development tools and applications, such as Captivate, Articulate, etc.
• Experience in converting classroom to digital and virtual delivery.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ESSENTIAL KNOWLEDGE
• Extensive working knowledge in the application of various virtual delivery systems and tools such as Zoom, Skype, Microsoft Teams, WebEx, etc.
• Knowledge of the facilitation process in order to design learner centred training using current theories, principles and/or practices in the specialized area of adult learning.

ESSENTIAL COMPETENCIES
• Results Orientation
• Professional Judgment
• Collaboration
• Innovation
• Critical Thinking
• Excellent Written Communication Skills
• Excellent Oral Communication Skills

ESSENTIAL ABILITIES
• Ability to apply various technologies and approaches for developing innovative and engaging digital solutions.

The following may be applied / assessed at a later date (may be needed for the job)

In addition to the Essential Qualifications identified above, please provide details if you possess one or more of the following Asset Education and Asset Experience criteria identified below.

ASSET EDUCATION
• A training designation or certification.

Degree equivalency

ASSET EXPERIENCE
You may be required to meet a combination of any of these asset experience criteria:
• Experience in developing and assessing participant evaluation forms for digital learning, including but not limited to eLearning modules, virtual and classroom delivery of curriculum, etc. against the respective critical success factors and apply lessons learned.
• Experience in creating new or updating existing courses and integrating them to existing client sites or LMS/LXP.
• Experience with preparing documents for outsourcing of training through a Government contracting process.
• Experience in evaluating learning programs and aligning them with organizational priorities.
• Recent and/or significant experience developing training content in the financial services industry*.

*Financial services industry includes experience working in a financial institution, including banks, insurance companies, pension funds, wealth management firms, and accounting firms (dealing with audits), as well as government departments that directly deal with the supervision and regulation of these institutions, or other relevant areas.

ASSET KNOWLEDGE
• General knowledge of the mandate, role and responsibilities of OSFI.
• Knowledge of change management principles and practices.

ASSET COMPETENCIES
• Building Business Relationships
• Change Leadership
• Service Orientation
• Developing Myself

ASSET ABILITIES
• Ability to conduct post implementation reviews for launched modules against the respective critical success factors, and apply lessons learned to subsequent projects/programs.

ORGANIZATIONAL NEEDS
In order to meet the organization’s employment equity objectives in support of a diversified workforce, ‘right fit’ selection for this position may be made from among qualified candidates who self-declare as being Persons with a disability or Aboriginal peoples.

OPERATIONAL REQUIREMENTS
Some out-of-town travel may be required.

Conditions of employment

Reliability Status security clearance

• In our current telework environment, the ability to work remotely from home within Canada with access to Internet in one’s residence is a condition of employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Assessments may be conducted virtually through email, telephone and/or videoconference. It is the candidate’s responsibility to ensure that their computer and mobile equipment is in working condition before starting an assessment.

Internal employees of OSFI at the same group and level may be considered and offered a deployment or assignment before considering other applicants.

For this selection process, it is our intention to communicate with candidates via email. Candidates must include a valid email address in their application. It is the candidate’s responsibility to ensure accurate information is provided and updated as required. As a result you must update your personal information on your Public Service Resourcing System profile if it changes.

RESUMES:
Applicants must clearly demonstrate using sufficient details, how they meet the education and experience factors listed under the essential qualifications, as well as any of the asset qualifications that are applicable, including timelines of when this experience was gained (please indicate month and year). Lack of DETAILS may result in your application being rejected as the Assessment Board may have insufficient information to determine whether you meet the qualifications.

SCREENING QUESTIONS (if applicable):
It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Your resume will be used to validate the answers provided; therefore, it should also contain sufficient details regarding your education and experience.

REFERENCE CHECKS/PERFORMANCE REVIEWS:
As part of the assessment, reference checks may be sought and candidates may be required to submit their performance reviews. For internal candidates of the Public Service, the Assessment Committee reserves the right to contact the internal candidates’ current manager(s).

Your application may be used to assess written communication.

The following options may be used at any stage of the selection process in the determination of those to be given further consideration: random selection, top down selection, or meeting any asset qualifications.
An assignment/secondment or an acting appointment requires approval of your supervisor.

OSFI is a separate agency with its own classification and compensation system. OSFI's staffing is subject to the Public Service Employment Act (PSEA).

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button 'Apply online' below. Persons without Internet access may also review jobs open to the public through INFOTEL at 1-800-645-5605.

Applicants with disabilities: If you require special accommodation at any stage in the selection process, including technical aid to ensure an equitable assessment of your qualifications, please inform us by sending an e-mail to the following address .

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.