Multimedia Communications Technician

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Privy Council Office is dedicated to building an inclusive workforce with a diversity of experiences, perspectives and backgrounds that represents Canada now and in the future. In order to achieve this goal, we strongly encourage you to indicate if you belong to one of the designated groups (women, people with disabilities, aboriginal peoples and visible minorities). We are passionate about fostering a workplace where all people feel welcome and can reach their full potential.

☆ HOW TO APPLY?

Please respond to the screening questions by writing one or two paragraphs demonstrating how you meet each of the required experience and ensure that clear and accurate details are provided. You must provide concrete and detailed examples to clearly demonstrate how you meet the EDUCATION and EXPERIENCE requirements listed in the essential qualifications section. The screening board cannot make any assumptions about your experience. It is not sufficient to say that you have the required qualifications or to list your current duties. Your resume will be used as a secondary source of information to validate your experience.

APPLICATIONS THAT DO NOT CLEARLY DEMONSTRATE THAT THE CANDIDATE MEETS THE SCREENING CRITERIA WILL NOT BE GIVEN FURTHER CONSIDERATION.

Work environment

ABOUT THE PRIVY COUNCIL OFFICE

➤The Privy Council Office (PCO) is the hub of non-partisan, public service support to the Prime Minister and Cabinet and its decision-making structures.

➤Led by the Clerk of the Privy Council, PCO helps the Government implement its vision and respond effectively and quickly to issues facing the government and the country.

➤Because it is a small department of less than 1000 employees, you have the chance to work with all sub-delegated managers (including Deputy Ministers) and the opportunity to develop in-depth organizational awareness.

Intent of the process

The Logistics and Special Services Division is looking to fulfill six (6) positions in Ottawa for an indeterminate tenure and three (3) regional positions for term tenures. The regional positions are located in Vancouver, Toronto and Montreal.

A pool of qualified candidates will be established and used to staff similar positions with various language requirements (i.e. Bilingual Imperative BBB/BBB, Bilingual Imperative CBC/CBC, English or French essential and various types of tenure (i.e. indeterminate, acting, deployment, assignments) within the Privy Council Office and the sixteen (16) regional offices.

A top-down approach may be used during each step of the process.

Positions to be filled: 9

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

ED: Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

EX1: Experience in trouble shooting audio visual and multimedia equipment (i.e. Videoconferencing equipment, projectors, laptops, video cameras and teleconferencing equipment).

EX2: Experience in a client service environment supporting audio-visual and multimedia equipment for meetings and presentations.

EX3: Experience in a client service environment or customer relations providing briefings, training and support for senior level officials*, or equivalent.

*Senior level officials is defined as director, director general level or above or comparable levels in the private sector.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION (ASSET)

AED1: Post-secondary diploma in Television Broadcasting; Digital Video Post-Production or Film and Media Production or similar field of studies.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- Six (6) positions in Ottawa have a language requirement of Bilingual Imperative at BBB/BBB* level;
- One (1) position in Montreal has a language requirement of French essential:
- One (1) position in Vancouver and one (1) in Toronto have a language requirement of English essential.

*Employees with a linguistic profile at BBB/BBB level will be considered first for a position. Management may consider the non-imperative staffing to fill the positions, if there is an insufficient number of bilingual candidates meeting the required linguistic profile of the position.

Information on language requirements

KNOWLEDGE

K1: Knowledge of the use of audio-visual and multimedia equipment to support virtual meetings including the provision of simultaneous interpretation.

K2: Knowledge of operation of multi-media equipment in a boardroom / conference facility environment to support in-person and virtual meetings.

ABILITIES

A1: Ability to provide technical support for various multimedia systems (ie.set-up, configuration, testing, operation, troubleshooting).

A2: Ability to work independently, and without direct supervision.

A3: Ability to organize and determine priorities and work in a multi-task environment under pressure and short time frames.

A4: Ability to work in a team.

A5: Ability to communicate orally.

A6: Ability to communicate in writing.

PERSONAL SUITABILITY

PS1: Initiative

PS2: Judgment

PS3: Reliability

PS4: Client Service Orientation

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS

- Willingness to be on call 24/7.

Conditions of employment

CONDITIONS OF EMPLOYMENT

- A Top Secret security clearance is required.
- Ability to work irregular hours and overtime (evenings and weekends), at times on short-notice.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Privy Council Office is committed to having a skilled and diversified workforce representative of the population it serves. In support of our strategy to achieve our employment equity goals, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Aboriginal peoples, Women, Visible Minorities and Persons with Disabilities.

A written exam may be administered.

An interview may be administered.

Reference checks may be sought.

Candidates must meet the essential qualifications to be appointed to a position.

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Persons are entitled to participate in the appointment process in the official language of their choice.

Communication for this process will be sent via email or via the Public Service Resourcing System (PSRS). It is the responsibility of the candidate to ensure accurate contact information is provided and updates as required. Candidates who apply to this selection process must include an email address that accepts email from unknown users (some email systems block these types of email).

A top down selection of candidates may be used in the determination of those to be given further consideration in all steps of the assessment process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.