Processing Supervisor, Census

Important messages

Are you the type of person who excels at taking the leadership role at work or with a project? Are you interested in working in a large-scale production environment and in gaining supervisory experience within the federal government?

If yes than apply now and join our 2021 Data Operations Centre (DOC) Census Team and make a lasting contribution to Canada and its people!

What is the Data Operation Centre (DOC)?

The DOC is responsible for the management of processing operations (census help line, receipt and registration of all questionnaires, document preparation, scanning, data capture, editing and coding) for the 2021 Census of Population and the 2021 Census of Agriculture.

In light of the current situation due to COVID-19, approximately 30% of positions will be located at the DOC, 200 de la Technologie Blvd, Gatineau (QC) with 70% of positions to be carried out exclusively from a place of residence.

We even have free parking for all employees!

Work environment

What does a REMOTE Processing Supervisor do?

From a distance and under the direction of the Management Team the incumbent will train, supervise and support a group of 10-15 operators in one or more of the following production operations: The Census Help Line, Data Entry, Editing and Coding.

They will facilitate daily MS Teams meetings, assign tasks, track attendance, review time reporting, identify issues and escalate them if necessary, review production metrics and conduct quality control functions based on established quantity and quality standards.

The incumbent will ultimately be responsible for the supervision, productivity and well-being of a staff by monitoring daily operational activities, assessing performance, and identifying issues or concerns through weekly reports and meetings.

What does an ONSITE Processing Supervisor do?

Under the direction of the Management Team the incumbent will train, supervise and support a group of 10-15 operators in the paper processing operations: Registration of Census questionnaires, Document Preparation, Guillotine, Scanning, and Check-out.

They will facilitate daily MS Teams’ meetings, assign tasks, track attendance, review time reporting, identify issues and escalate them if necessary, review production metrics and conduct quality control functions based on established quantity and quality standards.

The incumbent will ultimately be responsible for the supervision, productivity and well-being of a staff by monitoring daily operational activities, assessing performance, and identifying issues or concerns through weekly reports and meetings.

Intent of the process

A pool of partially or fully qualified candidates may be established and may be used to staff similar positions for the 2021 Census in various locations, various linguistic profiles, tenures, security clearances and conditions of employment.

Positions to be filled: 96

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Successful completion of high school education or an acceptable combination of education, training and/or experience.

Degree equivalency

The following competencies will be assessed through your application:

∞ Ability to organise and prioritize workload
∞ Thinking things through

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

The following competencies will be assessed through an interview:

∞ Ability to oversee and support a team
∞ Dependability
∞ Oral Communication

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

Statistics Canada is committed to hiring and promoting a skilled and diversified workforce representative of the population it serves. In order to achieve this representative workforce, preference may be given to candidates who, at the time of application, indicate that they are belonging to one of the following Employment Equity groups (self-declaration): Indigenous peoples, Women, Visible Minorities and Persons with Disabilities.

At Statistics Canada we recognize that a diverse and inclusive workplace that can harness the diverse backgrounds, talents and perspectives of its employees is essential to building a better, more productive and more innovative Canada. Statistics Canada promotes the advantages of diversity and inclusion in the federal government and offers interesting career opportunities and rewarding challenges for everyone.

Information on employment equity

OPERATIONAL REQUIREMENTS:

Availability and willingness to work overtime according to operational needs.

Willingness to work evenings and/or weekends, as required.

Conditions of employment

Reliability Status security clearance

Conditions of Employment specific to assigned ONSITE work positions:
• Carry out the duties associated with this position from the employer’s workplace as required.
• Able and willing to work days and/or evenings Monday to Friday:
7:00 - 15:00 or 15:30 – 23:30

Conditions of Employment specific to assigned REMOTE work positions:
• Carry out the duties associated with this position from your home as required.
• Cover all costs related to the maintenance of your home and its associated use.
• Ensure you can work from a location within your home that is secure, and safe from hazards that may cause injury.
• Have access to reliable broadband internet service at your place of residence.
• Able and willing to work an 8hr shift between the following hours, days, evenings and weekends:
Monday to Friday; 6:15-23:00
Saturday to Wednesday; 6:45-19:30

Any conditions of employment that are required for the position, must be met before an appointment is made. All costs associated with meeting the conditions of employment are the candidate’s responsibility. Candidates will be required to meet specific conditions of employment depending on the position they are being hired for. Candidates must meet and maintain the relevant conditions of employment throughout their employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Due to the nature of the work, we will not be able to permit extended periods of vacation during the period of April to August.

As an excluded employee, you will be subject to the majority of the provisions of the Public Service Employment Act with some exceptions. Your employment will be subject to the following:

• You will not be eligible for internal appointment processes or deployments, except for acting appointments and deployments made to positions excluded by the Statistics Canada Census and Survey Related Term Employment Exclusion Approval Order (EAO).

• You will not be eligible for indeterminate status as a result of your employment in the Census program; time spent as an excluded employee will not count towards the three-year term to indeterminate conversion.

• You will be entitled to seven days' notice if you are rejected on probation.

• You will be entitled to seven days' notice when your employment ends, should your services no longer be required by reason of lack of work, the end of the census cycle or the transfer of work to other staff.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.