Disability Adjudicator - French Essential & Bilingual Imperative Positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Please note when submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications and, if applicable, other (nonessential) qualifications.

It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples. Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Candidates may not be solicited for incomplete or possible missing information.

Resumes will be used as a secondary source to validate the experience and education described in the screening questions.

INSTRUCTIONS
When recording your examples, be sure you:
• Provide concrete, specific examples of actions that speak directly to the experience sought.
• Choose examples with sufficient complexity, impact and degree of difficulty that will allow you to illustrate to what extent and depth you have shown the behaviours expected for each qualification.
• Focus on what you did. In referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.
• Please describe the achievements in the past tense. This will help to ensure that you are providing concrete examples, rather than making general statements (e.g. instead of saying “I work well within a team….” you can say “I worked well with a team when….”).
• Use action verbs when describing your experience i.e. lead, managed, organized, planned, prepared, informed, determined, etc.
• Provide all examples in sentence format.
• Each example must include when the example took place, background of each situation, what you did, how you did it, what your role was in the situation, and what was the outcome.

All information must be provided through the “apply online” application process. Do not fax, mail, email or drop-off a hard copy application as these will not be accepted. To apply in an alternate format due to disability, you must contact the email address indicated in the "Contact information" section below PRIOR to the Closing Date.

Duties

Duties and Nature of Work:

Disability Adjudicators are decision-makers who specialize in the adjudication of disability applications for benefits for eligible Veterans Affairs Canada clients. These clients include Veterans, Canadian Forces (CF) and Royal Canadian Mounted Police (RCMP) members, civilians, and other eligible persons (e.g. dependents) for death and/or disability related to war, peacekeeping or peacetime service.

Disability benefits are financial payments provided to our clients who have demonstrated that they have a permanent service related disability.

As a Disability Adjudicator, you will be responsible for researching, analyzing, assessing and evaluating medical and legal information, including legislation, policies, guidelines, and regulations, to render entitlement and assessment decisions related to disability benefits offered through VAC. The result of this review and your decision is a letter to the client detailing the outcome and the various considerations that went into making the decision.

An assessment of the disability or condition is required for favourable decisions. This assessment is made based on how this service-related disability or condition impacts the client’s overall physical or mental functioning and their quality of their life. As a decision-maker, you can consult various medical tools and resources to make this assessment decision. Your assessment decision will be communicated to the client as part of a written assessment decision.

For further information related to this position and the Disability Benefits program, I recommend that prospective candidates review the following link: http://www.veterans.gc.ca/eng/services/after-injury/disability-benefits

Intent of the process

The intent of this process is to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures and various security clearance levels.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education (Occupation Certification):
ED1 - Eligibility for registration as a registered nurse in a province or territory of Canada.

Degree equivalency

Experience:
EX1 - Experience in the provision or delivery of health services* or any other experience relevant to the position.

*Health Services is defined as a medical treatment or care to the public or to a particular group.

Abilities:
AB1 - Ability to communicate effectively in writing*
AB2 - Ability to communicate effectively orally *
AB3 - Ability to analyze and problem solve*

Personal Suitabilities:
PS1 - Interpersonal Relationships*
PS2 - Judgment *

*These abilities and personal suitabilities will be assessed through the online application and a response is MANDATORY. Candidates must also provide the name and contact information of a reference person who can validate their answer (where applicable)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual - Imperative CBC/CBC, CCC/CCC
French Essential

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

The following may be applied / assessed at a later date (may be needed for the job)

Experience:
AEX1 - Experience as a member of the Canadian Armed Forces.
AEX2 - Experience in adjudicating disability benefits or other services for government programs.
AEX3 - Experience working in a mental health and/or addictions field.

Organizational Needs:
In support of achieving a diversified workforce, consideration may be given to candidates who self-identify as belonging to one (1) of the designated employment equity groups under the Employment Equity Act: women; Aboriginal peoples; visible minorities; persons with disabilities.

Operational Requirements:
A willingness and ability to work occasional overtime.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

It is your responsibility to ensure that your email and contact information are maintained with the hiring board. All communication for this process will be sent by email and it is your responsibility to verify your messages regularly.

Education and Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and experience asset qualifications. Failure to do so may result in the rejection of your application.

One or more asset qualifications may be used during the screening to manage the volume of applications.

Candidates will be asked to provide proof of their education credentials, and proof of citizenship at a later date.

An interview and/or written exam may be administered.

Reference checks will be sought. The Assessment Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

Indeterminate employees at the same group and level or equivalent may be considered for assignment, deployment or secondment opportunities before other candidates.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.