Programmer Analyst / System Administration

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Under the direction of the Assistant Director, Learning Platforms, this position is responsible for a range of functional and technical activities to improve the overall operational effectiveness of the learning ecosystem of open source and commercial off the shelf applications used by 260,000 federal public servants. This role, provides support across the Canada School of Public Service’s varying learning technologies, including D2L Brightspace, Kaltura, Zoom, Drupal, Webex, and other educational technologies.

Duties include and are not limited to the following:

• Manage the day-to-day operations and maintenance of D2L Brightspace, Kaltura, WordPress, and other key platforms, including third-party tools that use Learning Tools Interoperability (LTI) and API frameworks.
• Monitor reoccurring issues, system/data, or process gaps, and proactively identify potential ways to increase efficiency and improve user experience
• Research, evaluate, and deploy new technologies that will most effectively enhance the learning experiences for Public Servants across Canada.
• Stay up-to-date on new learning technologies and updates to existing ones
• Maintain both professional and technical knowledge by attending educational technology workshops and pursuing related professional development opportunities
• provide support to users across the School

You are most likely a fit if…

• You are a creative thinker – someone who can think outside of the box
• You are not rigid in beliefs or expectations, and are always willing to learn or try something new.
• You enjoy work hard and with passion, and are committed to getting the job done through sustained effort in the face of adversity.
• You can maintain consistency and focus over time with a positive “never give up” attitude
• You want to contribute to a multi-disciplinary User Experience Design team, covering user research, interaction design, visual design and other areas of design
• You have a curiosity to understand, cultivate and improve client and stakeholder relationships

Any of this sound like you? If yes, submit your application today!

Intent of the process

A pool of partially qualified candidates resulting from this process may be created and may be used to fill similar positions within Canada School of Public Service.

This pool may be used to staff similar positions in other organizations within the core public administration (http://www.psc-cfp.gc.ca/plcy-pltq/rfli-lirf/index-eng.htm).By applying to this process, you consent to your personal application-related information being shared with other government departments interested in staffing similar positions
Positions to be filled: 1

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

NOTES:

Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

At the manager’s discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE
• *Significant and **recent experience working in an Information Management and Information Technology (IM/IT) environment analyzing requirements, providing technical advice, delivering solutions and/or providing support for ***complex IT applications.
• Experience in configuring and deploying, maintaining and supporting database applications on physical servers, virtual and cloud environments.
• Experience in enterprise cloud infrastructure and management.
Experience in application design, optimization, interoperability and maintenance.

Definitions:
*Significant experience is defined in that it is a major aspect of your daily work activities.
**Recent experience is defined as being within the last two (2) years.
***Complex IT applications refers to an initiative with one of the following characteristics:
• represents a large number of stakeholders with diverse interests (more than 2 stakeholders);
• a multi-platform set of technologies requiring integration for a user base of more than 1000.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET - EXPERIENCE
Experience working with one or more of the following technologies:
• Web (e.g. HTML5, CSS, JavaScript),
• Content Management Systems (e.g. Drupal),
• Learning Management Systems (e.g. Moodle, Brightspace),
• Enterprise Services (e.g. web services, service bus, service oriented architecture),
• Or, System development lifecycle methodologies.

ASSET- KNOWLEDGE
• Knowledge of relational databases and Structured Query Language (SQL)

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
- Bilingual Imperative BBB/BBB
- English essential
- French Essential

Information on language requirements

KNOWLEDGE
• Knowledge of web application/services and extensibility through Application Programming Interfaces (APIs).
• Knowledge of current Information Management and Information Technology (IM/IT) trends.
• Knowledge of troubleshooting and debugging techniques.
• Knowledge of education technology interoperability standards and trends.

KEY COMPETENCIES/ABILITIES
• Thinking Things Through
• Inclusiveness and diversity
• Uphold Integrity and Respect
• Working Effectively with Others
• Showing Initiative and being Action-Oriented
• Ability to communicate effectively in writing
• Ability to communicate effectively orally

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENT
• Willingness to occasionally work overtime or on weekends

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Management may initially contact candidates at the CS-02 group and level or equivalent to fill this position by means of a deployment. Management has the flexibility to conduct a formal or informal assessment of these candidates.

The assessment process may include reference checks, an interview, and a written exam. Everything in this application may be used, in full or in part, to assess your ability to communicate in writing.

Please ensure that your Personal Record Identifier (PRI) is included in your application.

Asset qualifications may be applied at any stage of the process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.