Program Officer, Official Languages Support Programs

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

The official languages team is involved in the implementation of official languages funding programs from which several initiatives stem.

The overall objective of these programs is to:

• promote the development and vitality of Francophone and Anglophone communities living in a minority situation;
• promote French and English in Canadian society.

The person selected will work closely with organizations from official language minority communities, which are Francophone organizations in Alberta, British Columbia and the Yukon. The selected person will provide them with advice and guidance in the official language of their choice, analyze funding requests that are mostly written in French and contribute to outreach activities that promote linguistic duality in Canadian society.

Are you interested? Here is what we are looking for:

- An autonomous person who shows initiative while remaining results-oriented;
- A person able to work under pressure while maintaining a positive attitude;
- A person who demonstrates interpersonal skills and works well in a team, including virtually.

What we offer:

- A positive and creative work environment rooted in the values of mutual support and personal accountability in which employees value community and are encouraged by management to be innovative in their daily work;
- An opportunity to contribute to community development through our programs, special projects and outreach activities;
- The opportunity to gain rewarding work experience and develop your skills in a dynamic operational environment.

Would you feel inspired to contribute to such a mandate? Would you like to apply your skills and knowledge and help make a difference in the life of official language minority communities in the Western Region? If so, this is the chance you have been waiting for, we want to hear from you!

Work environment

Canadian Heritage contributes to the cultural, civic and economic life of Canadians through an exciting mandate that spans the fields of arts, heritage, culture and sports.

Regional offices play a critical role in delivering departmental policies and programs, and our regional operations network locally to achieve the Department’s mission. The Western Region regional office thus maintains an important connection with the public and stakeholders, whether it is program delivery or client engagement. We represent the Department of Canadian Heritage to the people of Alberta, British Columbia and the Yukon.

Intent of the process

The current need is to staff 1 temporary position for a period of 1 year, with the possibility of an extension depending on operational needs. We potentially could use use this process to staff other similar positions in the months to come.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

Secondary school diploma or an acceptable combination of education, training or experience.

Degree equivalency

EXPERIENCE:

- Experience providing services to various stakeholders

- Experience in handling inquiries and providing guidance and advice

- Experience using MS Office applications such as Word, PowerPoint or Excel

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE:

Knowledge of issues related to official language minority communities.

COMPETENCIES:

- Demonstrating integrity and respect
(in your work, decision-making and interpersonal relationships, as outlined in the Values and Ethics Code for the Public Sector)

- Showing initiative and being action-oriented
(problem-solving issues and making suggestions on how to make the workplace better)

- Working effectively with others
(cooperating with other team members or stakeholders to achieve a common work-related goal)

-Thinking Things Through
(take the time to clearly understand a situation by using a logical reasoning process in order to drawn evidence-based conclusions)

- Communication
(oral and written) (exchange information and ideas with others, orally and in writing, in a manner that engenders mutual understanding)

- Service excellence
(effectively respond to diverse client needs and maintain positive relationships with clients)

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS:

EDUCATION :

- A post-secondary diploma

Degree equivalency

EXPERIENCE:

- Experience working with or within organizations from one or more of the following sectors: multicultural or racialized organizations or communities; arts or heritage sectors; Indigenous communities; or official language minority communities (English-speaking communities in Quebec and Francophone communities in the other provinces and territories of Canada.)

- Experience in supporting the delivery of a grants and contributions program

- Experience in the use of a database for documentation and client files

OPERATIONAL REQUIREMENTS:

- Willingness to work overtime occasionally, on short notice.
- Willingness to travel occasionally.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

A random selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

Communication for this process will be sent via email. You are responsible for providing accurate contact information and updating it if necessary. Make sure you include an email address that accepts email from unknown users (some email systems block these types of email).

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.