Detachment Services Assistant - Inventory for BC Highway Patrol

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

For positions in Falkland, BC, please select "Northern Okanagan / Shuswap - Other locations" in the work location.

PLEASE NOTE, WE WILL ONLY ACCEPT ON-LINE APPLICATIONS RECEIVED VIA THE Canada.ca SITE. Persons with disabilities preventing them from applying on-line are asked to contact the individual noted at the bottom of this advertisement.

NOTE: Applications are to be received online by clicking on the button below. Please do not send your resume or application to the Contact noted unless you are a person with a disability who is unable to apply online. The Contact can assist with general questions.

Your application in this inventory will be active for 180 days. A notice that your application is about to expire will be posted to the My Jobs menu of your account 30 days before the end of your active period. If you do not take action, your application will no longer be active and therefore no longer considered for this inventory. Should your application become inactive while the process is still open, a notice will be posted to your account indicating that your application has expired; you may select the link Update my Inventory Status to reaffirm your interest.

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education, and the essential and asset experience qualifications. It is your responsibility to respond fully to each question. Should you indicate in your response "please refer to CV/resume" OR you cut and paste the identical response in any of your responses your application will be rejected. Your responses MUST BE limited to no more than two short paragraphs. Content of your response must be supported by your CV/resume as your responses to these questions will be used as a primary source of information and your CV/resume will only be used to validate this information. Any response you provide may be required to be validated by a reference.

Any or all of the asset qualifications, operational requirements, and organizational needs may be used for the screening of applications. If you meet these criteria, please clearly demonstrate how you meet them in writing. Provide examples and describe the work/duties you have performed. Failure to do so may result in your application not being considered further during the screening process.

Original proof of your education will be requested and must be provided during the selection process, in order to verify that candidates meet the education requirement. Candidates who are unable to provide proof that they meet this essential qualification as requested may be eliminated from the process. Also note, if the name on your education credentials does not match the name on your current photo identification, you will need to provide proof of your name change.

Education obtained outside of Canada must be evaluated. Please contact The Canadian Information Centre for International Credentials as soon as possible to initiate the evaluation process http://www.cicic.ca/

Work environment

RCMP, BC Highway Patrol offices are located in various communities around our beautiful vast province. Our positions involve supporting all aspects of operations for BCHP. In some units you may be part of a larger team of Public Service Employees (PSEs), in some units you may be the only PSE. Tasks are often varied, while working in a fast paced, ever changing environment. As an employee of the RCMP, you may be exposed to various types of multi-media that some may find upsetting.

Intent of the process

This inventory will be used to staff positions in various locations within BC Highway Patrol.

A qualified group of candidates may be identified and may be used to staff future permanent or temporary vacancies (including Acting and casual) in similar or lower-level positions at either full or part time hours. Once established, the qualified pool will be valid for a period of one year and may be extended.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two years of secondary school or an acceptable combination of education, training, and/or or experience.

Degree equivalency

Recent* experience providing administrative support in an office environment.
Experience providing service to clients or the general public by telephone or in person.
Recent* experience using various software, including Microsoft Word and Excel.
* “Recent” means depth and breadth of experience normally associated with
the performance of duties within approximately the last 24 months.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience applying administrative policies, procedures or directives.
Experience providing budget or financial support services such as accounts payable, accounts receivable, financial accounting or cash management.
Experience using a financial management system such as SAP or TEAM.
Experience making travel arrangements or processing travel claims.
Experience in procurement of goods or services.
Experience using a human resources management system such as PeopleSoft or HRMIS.
Experience providing administrative support in a policing environment.
Experience using police databases such as PRIME, CPIC or JUSTIN.
Experience applying police guidelines or policies.
Experience transcribing audio statements.
Experience conducting quality assurance.
Experience in Fleet management such as ARI.

Notes:
SAP: Systems Applications and Products
TEAM: RCMP Departmental Financial System
HRMIS: Human Resources Management Information System
PRIME: Police Records Information Management Environment
CPIC: Canadian Police Information Centre
JUSTIN: Justice Information System
ARI: ARI Insights, Fleet Management

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

Knowledge of general office practices and procedures.

Ability to analyse information, evaluate alternatives and make recommendations.
Ability to organize and prioritize workload.
Ability to communicate effectively orally.
Ability to communicate effectively in writing.
Ability to follow instructions.
Ability to work in a team environment.

Effective Interpersonal Relationships
Dependability
Thoroughness
Initiative
Judgment

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements:

Ability and willingness to work with material and information that is sensitive and/or disturbing in nature in a police environment.
Some positions require a full and valid driver’s licence.
Some positions require the ability to lift heavy file boxes and operational police equipment up to 23kg.
Some positions require travel on occasion and/or work off-site.
Some positions require occasional overtime.

Conditions of employment

Reliability Status security clearance - Enhanced reliability status.
Ability and willingness to regularly engage and converse with the public.
Some positions require a full and valid driver’s licence.
Some positions require travel on occasion and/or work off-site.
Some positions require occasional overtime.
Some positions require shift work.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Acknowledgment of receipt of applications will not be sent; we will only contact those who are being considered further.

NOTE: Successful candidates will require a valid RCMP security clearance prior to appointment and throughout the tenure of their employment. The process to obtain RCMP security clearance involves a security/reliability interview and a field investigation regarding matters of criminal activity which includes reference checks, verification of credit/financial status, education, employment, etc. As such, the process may take several weeks or months to complete.

To be granted RCMP security clearance and to maintain the ethical standards of the RCMP, candidates must not be, or have been, involved in certain criminal activities, have been dishonourably discharged, have pending personal bankruptcies, etc. For additional information and a complete list of activities, please visit http://www.rcmpgrc.gc.ca/en/good-character . The security requirements are the same for all employees of the RCMP.

The successful applicant may be eligible for the Isolated Post Allowance and related benefits.

Please note that candidates (including persons employed in the Public Service) will not be considered to be in travel status or on government business and travel costs will not be reimbursed. Consequently, candidates will be responsible for travel costs.

Random selection may be used to identify which applicants will be assessed or appointed in this appointment process.

Top-down selection may apply.

If a qualified candidate has been selected and appointed on an indeterminate basis from the established pool, they will be removed from the pool. If a candidate is selected for a specified period (including term, acting, or assignment/secondment) appointment, they will remain in the pool for future offers.

Experience qualifications will be assessed upon application. Further confirmation or assessment may be conducted through reference checks.

Any information provided by a candidate through their application or assessment that is deemed to be incorrect or fraudulent will be eliminated from further consideration.

All information obtained throughout the selection process, from time of application to close of process, may be used to evaluate candidates.

PLEASE NOTE: Where an e mail address is provided, the persons responsible for assessment may choose to communicate with candidates by e mail to provide/request information and to invite candidates to attend any portion of the assessment. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required.

Candidates must meet the conditions of employment and continue to meet these same conditions during their employment.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.