Client Accommodation Services Advisor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

HERE’S HOW THE ASSESSMENT PROCES WILL GO

STEP 1- INTRODUCE YOURSELF!
Tell us about yourself! We want to know why you would be the ideal candidate for this position and what you would bring to this role. You can do this by clicking “Apply Online”

We have included questions in the online application, please put some thought into answering these questions, they will help us to better understand your experience.

STEP 2 – SCREENING THE APPLICATIONS
Your responses to the screening questions will be reviewed to determine if you have the following experience and education. Please make sure that you tell us about your experience and education. We need very specific examples demonstrating how you meet experience and education requirements. This is your chance to let us know why you are the ideal candidate.

STEP 3- INTERVIEW
Based on your resume, you may be invited to an interview. An interview can include a written assessment and oral interview.

Duties

• These positions report to the Regional Manager, Accommodation Management.
• Accommodation Management is responsible for the provision of office accommodation to other government departments.
• The positions are responsible for the following:
- Managing a portfolio of clients office space needs;
- Developing office accommodation strategies, preparing investment management reports, and presenting business cases for project approval;
- Leading multi-disciplinary project teams in the delivery of office space projects;
- Reporting on project scope, schedule and budget;
- Understand the trends in office design and modernization; and
- Providing client service.

Work environment

Did you know?

Public Services and Procurement Canada (PSPC) is the first department to have appointed an Ombudsman for Mental Health.

PSPC is the engine that powers the Government of Canada. We support the daily operations of roughly 106 federal departments and agencies. By focusing on what we do best - providing innovative common services to the government - we help departments focus on what they do best: serving Canadians.

As an organization, PSPC strives to give all its employees opportunities to achieve organizational, professional and personal goals in a respectful and inclusive workplace, mobilized and supported by leadership at all levels. For more information on PSPC's People Management Philosophy and Our Commitments please see the following link: http://www.tpsgc-pwgsc.gc.ca/apropos-about/pe-pc-eng.html.

Intent of the process

This is an inventory. A pool of qualified candidates will be established and may be used to staff identical or similar term, and/or permanent positions within Edmonton, Regina and Winnipeg.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 1,000 words (maximum)

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
(For all opportunities)
• Successful completion of two years of a post-secondary program or acceptable experience and/or training in a field relevant to position.

Degree equivalency

ESSENTIAL EXPERIENCE:
(For all opportunities)
• Experience providing service to clients
• Experience providing strategic advice and making recommendations to clients or management in areas of real property

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

EDUCATION:
(For all opportunities)
• Graduation from a recognized university in Business Administration, Economics or some other specialty related to the position

Degree equivalency

EXPERIENCE:
(For all opportunities)
• Experience using the Government of Canada real property and financial database (SIGMA)
• Experience working in a real property unit, preferably for the Government of Canada

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ESSENTIAL EXPERIENCE:
(For AS04 opportunities)
• *Recent experience in one or more of the following fields: Leading real property projects (i.e. relocation, renovation, construction, space optimization), workplace strategy development, leasing or lease management, or portfolio management and planning
• Experience working with financial budgets
• Experience working on multi-disciplinary teams, working groups or committees

*Recent experience is defined as experience acquired within the last 5 years.

ESSENTIAL EXPERIENCE:
(For AS05 opportunities)
• *Recent and **significant experience in one or more of the following fields: Planning and leading real property office projects (i.e. relocation, renovation, construction, space optimization), workplace strategy development, leasing or lease management, or portfolio management and planning
• *Recent and **significant experience in managing project budgets including financial tracking and forecasting of funding and/or expenditures
• Experience leading multi-disciplinary teams, working group or committee
• **Significant experience preparing business cases or investment analysis reports.

*Recent experience is defined as experience acquired within the last 5 years.
**Significant is defined as one consecutive year and refers to the breadth and depth of experience normally acquired through direct responsibility to a wide and variety of complex files or projects in the field of work in question.

KNOWLEDGE:
(For AS04 opportunities)
• Knowledge of project management theories

(For AS05 opportunities)
• Knowledge of project management theories
• Knowledge of theories and principles of financial planning and investment analysis

KEY LEADERSHIP COMPETENCIES:
(For all opportunities)
• Demonstrating Integrity & Respect
• Thinking things through
• Working Effectively with others
• Showing initiative and being action-oriented
• Client Service – level 1

ABILITIES:
(For all opportunities)
• Ability to work remotely
• Ability to learn quickly
• Ability to use excel at an intermediate level
• Ability to communicate effectively and professionally in writing
• Ability to communicate effectively and professionally verbally

The following may be applied / assessed at a later date (may be needed for the job)

KNOWLEDGE:
(For all opportunities)
• Knowledge of procedures to deliver accommodation services

ABILITIES:
(For all opportunities)
• Ability to use excel at an advanced level

ORGANIZATIONAL NEEDS:
Public Services and Procurement Canada is committed to establishing and maintaining a representative workforce. This organizational need may be identified as part of the appointment decision. In such cases, qualified candidates who self-declare as members of a visible minority group, Aboriginal peoples, persons with disabilities or women (in non-traditional occupations) would be considered.

Conditions of employment

• Ability to travel, including overnight
• Valid driver’s license, or the mobility normally associated with a valid driver’s license.
• Ability to work overtime
• Enhanced Reliability Status

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

All job applications must be submitted through jobs-emplois.gc.ca. Do not fax, email or mail hard copy documents as these will not be accepted. To submit an application online, please click on the button "apply now".

All job applications must be submitted through the Public Service Resourcing System.

Reference checks will be sought.

An interview will be administered.

A written examination will be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Top down or random selection may be applied.

Depth, breath and complexity of experience may be applied.

From this process, your application may be considered for either the AS04 or AS05 based on assessment results.

If found qualified at the AS05 level you will be placed in the AS04 pool.

For current Public Servants, actings, secondments or deployment may be considered.

There is a 180 day waiting period before you can reapply if eliminated from the inventory. Your application will not be reconsidered until the waiting period has elapsed.

Please note that in addition to all assessment methods, correspondence and communication in relation to this selection process may also be used to assess certain qualifications.

Competencies may not be reassessed.

Microsoft Excel Testing will be administered.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.