Senior Registry Support Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

ONLY ON-LINE APPLICATIONS WILL BE ACCEPTED, barring exceptional circumstances. In order for candidates to have their applications considered, all screening questions must be answered. Candidates must provide concrete examples which illustrate how they meet each qualification, including WHERE and HOW they obtained the experience, and citing the PERIODS (e.g., from Month-Year to Month-Year) in which they performed the functions of the positions they list.

The résumé will be a secondary source to confirm the experience described in the answers to the screening questions. Failure to provide the requested information may result in the rejection of your application. The Supreme Court of Canada will not be contacting candidates to seek clarification about information provided.

Persons who are unable to apply on-line or who require accommodation for any reason must contact prior to the closing date.

Duties

Senior Registry Support Officers are responsible for providing in-person and/or telephone assistance to lawyers, self-represented litigants, the public and SCC staff with regards to SCC practices, procedures, proceedings, filing requirements, time limits, fees and hearings. They are also responsible for drafting correspondence, the review of court documents filed by counsel and self-represented litigants and providing the Registrar, Director and/or Manager with recommendations on appropriate course of action and, coordinating activities related to SCC hearings.

Work environment

The Supreme Court of Canada is Canada’s final court of appeal. It serves Canadians by deciding legal issues of public importance, thereby contributing to the development of all branches of law applicable within Canada. The Court hears cases which are based on the common law or on the civil law of Quebec, as well as on federal, provincial or territorial legislation, and which deal with all human activities. Its decisions are delivered simultaneously in both official languages. According to the most recent public service employee surveys, the Supreme Court of Canada is one of the best places to work in the federal public service.

Intent of the process

* THE ABILITY TO COMMUNICATE EFFECTIVELY IN WRITING may be assessed through your application. Therefore, communication needs to be grammatically correct, with appropriate vocabulary and minimal errors in punctuation and spelling. As a result, please use complete sentences.

To staff 1 (one) full-time bilingual position for a specified term (12 months).

This process may also be used to create a partially or fully qualified pool of candidates and may be used to staff future vacancies for identical or similar positions (indeterminate, deployment, specified period appointment, acting, assignment or secondment) where the linguistic profile, tenure and security clearance may vary according to the position being staffed..

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:

A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

Experience delivering services to the general public and clients in an office environment

Experience analyzing documents to assess accuracy, urgency and completeness of information

Experience using a case management and/or document management systems

Experience in providing recommendations to management for decision-making

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Experience delivering services to the general public and clients in a Court, a Tribunal, a Board or a Commission environment

Experience analyzing complex material filed by lawyers or self-represented litigants to assess accuracy, urgency and completeness of information

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ABILITIES:

Ability to conduct legal research and interpret legislation and/or regulations such as the Rules of the Supreme Court of Canada and the Guidelines for preparing Documents to be Filed with the Supreme Court of Canada
Ability to deal with heavy workload and determine priorities
Ability to communicate effectively in writing
Ability to communicate effectively orally

PERSONAL SUITABILITY:

Client Services
Reliability
Attention to detail

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIREMENTS:

Due to operational requirements, the successful candidate will be expected to work on-site at the Supreme Court of Canada located at 301 Wellington Street, in Ottawa. A combination of on-site work and remote work may be an option during the pandemic. A working internet connection at home will be required to perform any remote work.

Conditions of employment

Reliability Status security clearance

Flexible working hours between 8:00 to 5:00 are required.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

You must be prepared to provide the original or a certified true copy of your educational credentials. Candidates with foreign credentials must provide proof of Canadian equivalency. Consult the Canadian Information Centre for International Credentials for further information at www.cicic.ca/indexe.stm.

Persons are entitled to participate in the appointment process in the official language of their choice.

All communication and information obtained throughout the selection process, from the time of application to the close of process, may be used in the assessment of qualifications.

Our intention is to communicate with candidates via e-mail. Candidates who apply on this selection process must include in their application a valid e-mail address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email). It is the candidate's responsibility to provide any changes to their personal information to the contact indicated on this job advertisement.

Priority may be given to employees of the Supreme Court of Canada.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.