Administrative Support Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Only applications received directly via the System (https://emploisfp-psjobs.cfp-psc.gc.ca/psrs-srfp/applicant/page1710?toggleLanguage=en) will be accepted.
If you do not clearly demonstrate how you meet all screening criteria, your application will be rejected. Your application may also be rejected if it has incomplete information. We will not contact you to request information that is missing from your application.

Work environment

What we offer

TBS is a central agency located in the National Capital Region. Working at TBS offers a unique opportunity to:
• contribute to the work of a central federal agency
• be part of cultivating the federal public service as a model workplace
Our newly renovated buildings at 90 Elgin and 219 Laurier Avenue West in the downtown core meet the government’s new Workplace 2.0 concept and have Wi-Fi throughout. Employees have access to amenities such as showers, change rooms and secure bicycle storage, allowing them to commute using Ottawa’s bike path system.

*In light of the COVID-19 pandemic, employees are currently working from home. Rest assured that the required health and safety measures are already in place, in accordance with public health guidelines, for those needing access to the office.

Intent of the process

The initial intent of this process is to offer 2 indeterminate bilingual appointments.

A pool of qualified persons resulting from this process MAY be created and MAY be used to fill similar positions with linguistic profiles (English/French essential, bilingual imperative BBB/BBB, bilingual imperative CBC/CBC) as well as tenures (indeterminate, deployment, acting, assignment, secondment, specified period) which may vary according to the position being staffed.

Positions to be filled: 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- A secondary school diploma or employer-approved alternatives*.

* The employer-approved alternatives to a secondary school diploma are:
o A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
o An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:
- Experience in using Microsoft Office Suite, including MS Word and one or more of the following: Excel, Power Point, Outlook;
- Experience in providing general administrative services (for example, preparing and proofreading correspondence and other documents, processing mail, answering phones, filing, and coordinating meetings) in a fast-paced environment;
- Experience in information management and record keeping (print and electronic).

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Bilingual Imperative - BBB / BBB
Bilingual Imperative - CBC / CBC
English / French Essential

The primary intent of the process is to staff positions bilingually. The 2 initial appointments will be bilingual. The pool MAY be used to staff unilingual positions depending on the position being staffed.

Information on language requirements

KNOWLEDGE:
- Knowledge of general administration procedures.

COMPETENCIES:
- Showing initiative and being action-oriented;
- Working effectively with others;
- Demonstrating integrity and respect;
- Thinking things through.

ABILITIES:
- Ability to plan, organize and to establish priorities to meet deadlines;
- Ability to pay attention to details;
- Ability to communicate effectively in writing;
- Ability to communicate effectively orally.

PERSONAL SUITABILITY:
- Dependability;
- Flexibility.

The following may be applied / assessed at a later date (may be needed for the job)

EXPERIENCE:
- Experience in providing administrative services to executives (“executive” is defined as director level or equivalent or above);
- Experience in organizing travel arrangements;
- Experience in providing budget support and financial services;
- Experience in working in a legal environment.

ORGANIZATIONAL NEEDS:
- Treasury Board Secretariat employees affected by workforce adjustment may be appointed before persons employed by other government organizations;
- In support of achieving a diverse workforce, consideration may be given to candidates self-identifying as belonging to one of the following Employment Equity groups: Aboriginal peoples, persons with disabilities, members of visible minorities, and women.

OPERATIONAL REQUIREMENT:
- Available to work overtime on occasion.

Conditions of employment

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Reference checks may be sought.

An interview may be administered.

A test may be administered.

A situational exercise may be administered.

Candidates must meet the essential qualifications to be appointed to a position.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

An assignment, secondment, or acting appointment requires approval of your supervisor.

You must provide proof of your education credentials.

Persons are entitled to participate in the appointment process in the official language(s) of their choice.

If this process is for an acting appointment, the Public Service Employment Regulations allow a federal government organization to exclude an appointee from having the official language proficiency indicated in the job advertisement. Exclusion from this requirement can occur when the department is unable to fill a position with a candidate who meets the language proficiency indicated for the position. We encourage all interested candidates to apply, as candidates who do not meet the specified language proficiency may still be considered.
We will communicate with you about this process by email. As a result, you must update your Public Service Resourcing System profile if it changes. Applicants should use an email address that accepts messages from unknown senders (some email systems block such messages).
If you do not respond to our communications, we will interpret this as your withdrawal from the process.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.