Seeking Communications and Marketing Professionals

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The Public Service of Canada recognizes that the diversity of its employees' population contributes to its strength and integrity. We are committed to achieving employment equity and developing a highly capable workforce that is representative of Canadian Society.

Preference may be given to applicants who are members of one or more of the following groups: women, Aboriginal peoples, persons with disabilities and members of a visible minority group.

Duties

The Financial Consumer Agency of Canada (FCAC) is looking for talented communicators, creative marketing professionals and outstanding relationship builders to join our Public Affairs team.

FCAC is a small independent federal agency that offers a stimulating work environment, where everyone contributes to achieving results. The Public Affairs Branch plays a pivotal role in helping FCAC fulfill its mandate to protect Canadians in their dealings with financial institutions. Public Affairs is at the centre of it all, supporting the Agency’s program, regulatory and research functions, and finding innovative and creative ways to reach Canadians to help them strengthen their financial well-being. From regulating the banks to educating consumers on managing their finances and researching the latest in consumer behaviour, FCAC is an organization with a growing profile and one that is committed to employee engagement and development.

If you thrive in a vibrant and fast-paced environment, enjoy working collaboratively with internal and external stakeholders, and are looking for an interesting and rewarding opportunity, we encourage you to apply.

Work environment

Today’s financial marketplace is complex, global and constantly in flux. Likewise, FCAC must be innovative and agile to remain a trusted authority in financial consumer protection. Its greatest strength is its people, a knowledgeable, experienced and passionate team of approximately 150 professionals that draw on the diversity of their skills and expertise to advance the agency’s mandate.

Located in downtown Ottawa (but fully equipped to work virtually), FCAC is a small separate agency subject to the Public Service Employment Act (PSEA). We offer the same pension and benefits plans as the core public administration. In addition you will benefit from a minimum of four (4) weeks of vacation leave per year, earn a competitive salary, and be eligible for performance pay. We are also pleased to offer flexible work arrangements and a broad range of learning opportunities to help you grow and contribute your best. We have our own unique classification system (RE and REX) with relevant equivalences noted above.

If you are strategic and creative and want to join a dynamic team, FCAC is definitely for you!

Intent of the process

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Positions to be filled: 4

Information you must provide

Your résumé.

A covering letter in 1,000 words (maximum) "It is your responsibility as a candidate to submit a cover letter which clearly outlines if you meet any, some or all of the Asset Qualifications as well as a CV which is aligned with the information provided in your cover letter. Please note that it is not sufficient to only state the qualifications are met or to provide a listing of current or past responsibilities. Rather, you must provide concrete examples which illustrate how you meet the asset qualifications."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Degree from a postsecondary* institution or an acceptable combination of education, experience and training in a field relevant to the position.

*Postsecondary is a reference to education subsequent to high school and includes college or university programs.

Degree equivalency

ESSENTIAL EXPERIENCE

E1 - Experience providing communications or marketing advice and recommendations to management (manager and director-level) and clients/partners on policies, programs or initiatives.

E2 - Experience contributing to the development and implementation of communications or marketing plans for organizational programs or initiatives.

E3 - Experience writing a variety of communications products (such as: news releases, media lines, backgrounders, feature articles, event proposals, Web content, social media content) in a deadline-driven environment.

E4 - Experience in developing collaborative working relationships with internal clients/partners or external stakeholders.

E5 – Experience contributing to the coordination of medium to long-term projects or initiatives involving multiple groups.

E6 – Experience using MS Office Suite (Word, Excel, Outlook, PowerPoint, Project).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

AE1 - Experience in developing, planning, and evaluating paid and unpaid digital campaigns and marketing initiatives.

AE2 - Experience in coordinating logistics for events, speaking engagements or committee meetings involving senior management (director-level and above).

AE3 - Experience preparing and/or administering contracts, tenders or service-level agreements.

AE4 - Experience with online survey tools or analytics software to produce statistical reports and analysis.

AE5 - A degree in Communications or Marketing is considered an asset.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE

K1 - Knowledge of the principles of communications and marketing.
K2 - Knowledge of FCAC’s mandate and its public environment.

COMPETENCIES

C1 – Demonstrating integrity and respect.
C2 – Thinking things through.
C3 – Working effectively with others.
C4 – Showing initiative and being action oriented.

ABILITIES

A1 – Ability to communicate effectively in writing.
A2 – Ability to communicate effectively orally.

The following may be applied / assessed at a later date (may be needed for the job)

Willingness and availability to travel.

Willingness and ability to work overtime.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We will only accept on-line applications received via the jobs.gc.ca site. There are some benefits associated with applying on-line: Applicants can create a profile and retrieve stored application(s) (personal information, covering letter and résumé) previously submitted and modify them, if necessary, before submitting the application. Applicants can modify their application/résumé at any time BEFORE the closing date indicated on the job advertisement.

Candidates invited to an interview will be required to provide proof of their education credentials, in the form of a diploma or official transcript (original documents only).

Various assessment tools may be used in this selection process such as: cover letter, written tests, performance assessments, interview, reference checks etc. All communication relating to this process, including email correspondence may be used in the assessment of qualifications identified on the Statement of Merit Criteria.

You must meet all essential qualifications in order to be appointed to the position. Candidates may be required to meet some or all the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

If you are an employee of the Public Service, please clearly indicate this by including your substantive group and level to your cover letter or CV.

Acknowledgment of receipt of applications will not be sent.

Depending on the number of applicants, volume management strategies such as random selection, top-down approach and/or establishing cutoff scores to determine who will continue in the staffing process, may be used for the purpose of managing applications. Please note that although you may attain the established pass mark on any of the assessments used in this staffing process, management may decide to use a higher cut off score.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.