IT Systems Engineer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! As per the memorandum of understanding with the RCMP, please note that members assigned to SSC since December 1 2018 who accept an appointment from this process will not be required to convert to public servant status. All other members who apply, including those working with SSC through an Interchange Canada agreement, will need to convert to public servant status upon appointment. If you have questions, please send an email message to the address indicated in Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canada and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

We encourage applicants to identify any skills, competencies and/or experiences you have acquired through your employment with the Canadian Armed Forces (CAF), if applicable.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

At SSC, we are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to workplace wellness.

If you are an individual who wants a rewarding career with an innovative organization, we need you. If you are dedicated, creative, and motivated, we need you. If you are eager to provide modern shared services that improve government service delivery to Canadians, we need you.

We look forward to working with you in the coming years and will support your career while you support our business. We encourage you to be a part of our team for at least two to three years to ensure business continuity.

We are especially in need of people who excel in the following areas
- Computer science or engineering
- Information technology

Intent of the process

A pool of qualified candidates will be established and may be used to staff similar positions with various tenures, various security requirements and various language profiles within Shared Services Canada. Other government departments may use this staffing process to appoint a candidate to its organization in a similar position.

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation with a degree from a *recognized post-secondary institution in electrical engineering, computer engineering (Software), computer engineering (Hardware), network engineering, or some other engineering specialty relevant to Information Technology (IT).

*Recognized post-secondary institution is defined as a public or private institution that has been given authority to grant degrees, diplomas, and other credentials by a public or private act of a provincial/territorial legislature or through a government-mandated quality assurance mechanism. For greater certainty, also included are institutions authorized to grant specific academic credentials for specific academic programs.

Degree equivalency

OCCUPATIONAL CERTIFICATION

Eligibility for certification as a professional engineer in Canada with specialization in an engineering specialty relevant to the position.

EXPERIENCE

E1 Significant* experience in providing engineering services related to IT networks OR IT security, including at least one (1) year of combined experience in providing at least three (3), or more, of the following:
• Developing detailed functional and technical specifications (defining requirements).
• Planning and performing technical feasibility studies, costing studies or evaluating proposals (assessing/options analysis).
• Developing high-level and detailed designs from business requirements, outcomes or benefits realization (requirements-based design).
• Installing, configuring, integrating and troubleshooting a new service or solution (building/deploying).
• Developing and executing test plans to verify functionality, interoperability, performance and/or compliance (verification).

E2 Significant* experience in liaising with external partners or clients and internal stakeholders to achieve business outcomes.

E3 Appreciable** experience in developing recommendations for non-technical senior management on complex matters, and in presenting those recommendations to senior management.

E4 Appreciable** experience in overseeing the delivery of one or more complex IT projects***, or in serving as the technical authority for one of more complex IT projects***.

*Significant experience means the depth and breadth of experience normally acquired in the performance of duties for a combined period of four (4) years within the past eight (8) years.

** Appreciable experience means the depth and breadth of experience normally acquired in the performance of duties for a combined period of two (2) years within the past 8 years.

***Complex IT projects are with a least two (2) of the following characteristics: multidimensional, affecting many partners or stakeholders, precedent setting, having major impact on your organization.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential
Bilingual BBB/BBB
Bilingual CBC/CBC

Information on language requirements

KEY LEADERSHIP COMPETENCIES

CO1 Create Vision and Strategy
CO2 Achieve Results
CO3 Mobilize People
CO4 Uphold Integrity and Respect

ABILITIES

A1 Ability to conduct research on complex technical subjects (i.e., gather and synthesize information), to conduct analysis (i.e., identify trends, opportunities, dependencies, risks and issues), and to develop associated options and recommendations.
A2 Ability to apply the theories, principles, concepts, and practices of engineering.
A3 Ability to lead projects and teams, including the application of project management frameworks and best practices.
A4 Ability to communicate effectively orally (To be validated during the interview).
A5 Ability to communicate effectively in writing (To be evaluated in your screening question responses. Clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) may be used to evaluate your ability to communicate effectively in writing). 

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION (Asset)

Masters degree in engineering from a recognized post-secondary institution.

Degree equivalency

Certifications (Asset)

CA1 – CISSP - Certified Information Systems Security Professional (CISSP)
CA2 – CCSP – Certified Cloud Security Professional (CCSP)
CA3 – ITIL - Information Technology Infrastructure Library (ITIL) certification
CA4 – EA - Recognized Architectural Framework
CA5 – PMP - Project Management Certification (PMP / Prince 2 or other)

EXPERIENCE (Asset)

EA1 Experience in the design, implementation or maintenance of IT security services or solutions related to network and perimeter security (e.g., network zoning and segmentation, virtual private networks and secure remote access, next-generation or web application firewalls, intrusion detection and prevention).

EA2 Experience in the design, implementation or maintenance of IT security services or solutions related to identity, credentials and access management (e.g., Active Directory, Public Key Infrastructure, multi-factor authentication).

EA3 Experience in the design, implementation or maintenance of IT security services or solutions related to security monitoring and compliance (e.g., Security Information and Event Management systems, vulnerability and compliance management systems).

EA4 Experience in the design of cloud-based IT networking and/or IT security services or solutions, or the integration of these services with on-premises services or solutions.

EA5 Experience in the procurement of IT goods and services for the federal government.

ORGANIZATIONAL NEEDS

- In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of one of more of the following Employment Equity groups: Aboriginal persons, members of visible minorities, persons with disabilities and/or women.
- SSC is committed to providing opportunities across Canada where feasible, and to increasing its regional presence.

OPERATIONAL REQUIREMENTS

Depending on the position to staff, operational requirements could apply such as:
- Ability and willingness to travel.
- Ability and willingness to work overtime (evenings and weekends).
- Ability and willingness to work flexible hours.
- Ability and willingness to work virtually.

Conditions of employment

Reliability Status security clearance – as a minimum or other level of security up to Top Secret depending on the position to be staffed.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

WHEN YOU APPLY:

▻ you must meet all essential qualifications in order to be appointed to the position.

📢 Candidates must clearly demonstrate in the screening questionnaire HOW they meet the education and experience criteria listed in the Essential Qualifications. Please note that stating that the requirement has been met, and/or listing past or current responsibilities does not represent adequate substantiation. You must provide CONCRETE EXAMPLES that clearly illustrate how you meet the requirement (how, when and where).

📢 Résumés may be used as a secondary source to validate the merit criteria, although comments such as "refer to my attached résumé" will not be accepted and may result in your application being rejected.

PLEASE NOTE: The ability to communicate effectively in writing will be assessed through your online responses to questions in this job advertisement.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the asset qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates.

Communication pertaining to this selection process will be sent by e-mail and/or will be indicated in your Public Service Resourcing System (PSRS) account. It is therefore your responsibility to verify your e-mail account and your PSRS account for new communication regarding this selection process on a regular basis and to advise of any change of address, phone number and/or e-mail address. Candidates must provide a valid e-mail address and ensure that it is always functional. Candidates must also ensure that their system accepts e-mails from unknown users (some e-mail systems block these types of e-mails) and frequently check their inbox and JUNK/SPAM folders.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.