Program Analyst (WP-03) / National Program/Service Specialist (WP-04)

Update: Extension of closing date until Dec 14, 2020, 11:59 pm

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

All information must be provided through the “apply online” application process. Do not fax, mail, email or drop-off a hard copy application as these will not be accepted. To apply in an alternate format due to disability, you must contact the email address indicated in the "Contact information" section below PRIOR to the Closing Date.

FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information:

1 - Name of the department or organization where the experience was acquired;
2 - Title of the position occupied and duration for which you exercised the functions; and
3 - Specific details of tasks or projects demonstrating how the experience was acquired.

Intent of the process

The immediate intent of this process is to staff one (1) indeterminate, bilingual CBC/CBC, WP-04 position in Charlottetown, PE.

The intent of this process is to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures, workplace arrangements, language requirements, and/or security clearance levels in various Federal Government Departments.

Positions to be filled: 1

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education:

Stream 1 - WP 3 and Stream 2 - WP 4:

Graduation from a recognized post-secondary institution with a Bachelor’s degree or an acceptable combination* of education, training and experience.

*An acceptable combination is defined as secondary school diploma with experience relevant to the position being staffed. The depth and breadth of experience in any of the following (but not limited to) will be considered: statistical data, policy management, program management, project management or quality management.

Degree equivalency

Experience:

Stream 1 – WP 3:

EX1 - Experience in research, analysis, and summarization of information.
EX2 - Experience in creating reports and documents to provide information to your manager*.
EX3 - Experience in the interpretation and application of legislation, policy, or guidelines.
EX4 - Experience in creating and maintaining effective networks and partnerships.

Stream 2 – WP 4:

EX1 - Experience in research, analysis, and summarization of information.
EX2 - Experience in creating reports and documents to provide information to your manager*.
EX3 - Experience in the interpretation and application of legislation, policy, or guidelines.
EX5 - Significant* experience in statistical data, program management, quality management, project management or policy management.
EX6 - Experience providing advice and guidance to your manager* on complex* cases or issues.
EX7 - Experience in liaising with internal or external stakeholders in one of the following: development of shared service agreements; shared memoranda of understanding; development of a partnership.

*Manager is defined as at least one level above the position you are in when providing the example.

*Significant is defined as the depth and breadth that you would gain while working in your specified area for approximately a two year period.

*Complex is defined as having many complicated and interrelated parts.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Qualifications:
AEX1 - Experience as a member of the Canadian Armed Forces.
AEX2 - Experience using a client data base system.
AEX3 - Experience working with a health benefits program.
AEX4 - Experience working in the field of long term care for the elderly.
AEX5 - Experience working in treatment benefits which includes cannabis for medical purposes.
AEX6 - Experience working in disability benefits.
AEX7 - Experience in the development of business processes or supporting material to facilitate program delivery.
AEX8 - Experience in leading or supervising a team.
AEX9 - Experience as a Veterans Affairs Case Manager.
AEX10 - Experience as a Case Manager in community or provincial environments, working with an adult population.
AEX11 - Experience working with programs that are aimed at supporting individuals with transition or financial support. Examples would include (but not limited to): rehabilitation or return to work programs, education programs, career and employment support programs, or income support programs.
AEX12 - Experience in supporting the implementation, management or administration of a national contract.
AEX13 - Experience in researching, analyzing and evaluating information in the context of service program delivery.
AEX14 - Experience in developing, organizing, and delivering information sessions.
AEX15 - Experience in writing reports, work plans, statistical summaries, literature reviews and project documents.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual imperative BBB/BBB
Bilingual imperative CBC/CBC
Bilingual imperative CCC/CCC

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Abilities:

Stream 1 - WP 3:

AB1 - Ability to communicate effectively in writing.*
AB2 - Ability to communicate effectively orally.
AB3 - Ability to problem solve.*
AB4 - Ability to work independently and as part of a team.*

Stream 2 - WP 4:

AB1 - Ability to communicate effectively in writing.*
AB2 - Ability to communicate effectively orally.
AB3 - Ability to problem solve.*
AB5 - Ability to develop an action plan for implementation of a program/service delivery component within the mandate of an organization.*
AB6 - Ability to collaborate with individuals on assigned workloads as well as internal or external stakeholders.*

*Please note: These abilities will be assessed on the application.

Personal Suitability:

Stream 1 – WP 3 and Stream 2 – WP 4:

PS1 - Judgement*
PS2 - Effective Interpersonal Skills
PS3 - Flexibility
PS4 - Initiative

*Please note: These personal suitabilities will be assessed on the application.

The following may be applied / assessed at a later date (may be needed for the job)

Operational Requirements:
Willing and able to work overtime on short notice.
May be required to carry a cell phone.

Conditions of employment

Reliability Status or Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

It is your responsibility to ensure that your email and contact information are maintained with the hiring board. All communication for this process will be sent by email and it is your responsibility to verify your messages regularly.

Education and Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and/or experience asset qualifications.

One or more asset qualifications may be used during the screening to manage the volume of applications.

Candidates will be asked to provide proof of their education credentials at a later date.

When you apply for this process, please keep in mind that most essential merit criteria (education, experience and competencies) will be assessed by the answers you provide in your online application. As a result, please ensure you allow yourself a significant amount of time to complete this application.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

An interview and/or written exam may be administered.

Reference checks may be sought.

The Assessment Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Candidates must meet the essential qualifications to be appointed to a position.

Indeterminate employees at the same group and level or equivalent may be considered for deployment.

An Assignment and Secondment is a temporary resourcing option. The approval of your substantive supervisor may be required before an offer can be made.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.