IT professionals wanted! Help shape tomorrow’s digital services at PCH

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The masculine gender, when used in this document, includes the feminine and non-binary genders. No discrimination is intended, it is used solely to simplify the text.

**PLEASE NOTE THAT THE SECTION "CONDITIONS OF EMPLOYMENT" HAS BEEN MODIFIED.**

Diversity and inclusion are at the core of our values as diverse teams bring different perspectives and creative ideas that benefit our clients, the communities we serve and all of us as colleagues.

Our workforce is diverse and inclusive and we are proud of it! We encourage people from all walks of life to apply!

Duties

These positions are essential for the operations of both internal and external (public facing) web products produced by the department.

Tasks include development, maintenance and support of new and existing web products for various programs including Winterlude and Canada Day.

Tasks may include the analysis of partner requirements and translation of requirements into software specifications, accessibility compliance testing support and perhaps you will be required to provide on-call support for heightened awareness event periods.

All positions require you to work to build relationships and collaborate with talented people in multi-disciplinary projects and develop a rich network of colleagues with diverse backgrounds.

You must be driven to go above and beyond for the team, thrive working in a fast paced environment where priorities and deliverables can shift and be dedicated to deliver quality services to support to PCH programs.

An asset for this position would be if you have experience with the latest efficient technologies and/or software in order to improve the way we work in a digital world.

Work environment

In 2019, the Globe and Mail recognized the Department of Canadian Heritage as one of Canada's Top 100 Employers for the third year in a row. We embrace diversity and foster work-life balance in the workplace.

If you wish to join a dynamic, determined and diversified team reflecting the Canadian reality, PCH is for you! As an IT professional at PCH you will collaborate with experts in a wide range of fields including arts, heritage, identity, culture and sports.

Intent of the process

If you apply to this opportunity, please note that you are applying to current vacancies and to an inventory that will be used for future opportunities. As additional positions become available, applicants who meet the qualifications may be contacted for further assessment.

A first wave of applications will be considered shortly with the intention of filling them by March 2021.

As we are expecting a high volume of candidates, inquiries related to the status of your application will not be answered.

Qualified candidates, including partially qualified candidates (as Second Language Evaluation (SLE) and/or security clearance has yet to be completed) could be considered for similar CS-02 opportunities within the department, with varying language requirements, on a temporary or indeterminate basis.

Beyond March 2021 – When job opportunities arise, the strategy mentioned-above will apply for each subsequent wave of assessment.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

Contact information for 2 references.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Successful completion of two (2) years of an acceptable post-secondary educational program in Computer Science, Information Technology, Information Management or another specialty relevant to the position to be staffed; or an acceptable combination of education, training, and/or experience relevant to the position.

Degree equivalency

Experience working or collaborating with others on IT projects or initiatives.

Experience in at least one of the following:
--» supporting IT infrastructure;
--» developing web-based applications and/or mobile applications;
--» delivering quality assurance testing of web-based applications or mobile applications;
--» providing user experience services.

Both criteria are defined as experience acquired in the last 5 years

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

COMPETENCIES | All the following will be assessed during the assessment phase

Conducting analysis and providing contextual recommendations on IT issues

Demonstrating integrity and respect

Thinking things through

Working effectively with others

Showing initiative and being action oriented

Communications

Hiring manager(s) may request additional qualifications depending on the position being staffed.

The following may be applied / assessed at a later date (may be needed for the job)

Depending on the position to be filled, one or more of the following qualifications could be deemed as an essential "must have" in order to perform the main duties of the position, or remain as an asset that would be "nice to have" to complement the job.

This does not mean that you must possess all of them; however, they may be a deciding factor when selecting candidates for further assessment.


ASSET QUALIFICATIONS | One or more of the following could be use during the prescreening or assessment phase.

Degree from a recognized post-secondary institution with an acceptable specialization in computer science, information technology, information management or another specialty relevant to the position.

Degree or certificate in User Experience design from a recognized post-secondary educational institution.

Certification relevant to information technology such as: Certified Information System Security Professional (CISSP); Certified Information Security Manager (CISM); Certified Business Continuity Professional (CBCP); Information Technology Infrastructure Library (ITIL), A+, Networking +, Microsoft Certified Systems Engineer (MCSE), or Project Management.

Degree equivalency

Experience providing UX services to IT enabled initiatives.

Experience conducting UX work including wireframing and prototyping.

Experience collaborating with designers and developers to create intuitive, user-friendly software.

Experience gathering and documenting business or technical requirements.

Experience developing or modifying websites or web applications to meet Web Content Accessibility Guidelines (WCAG).

Experience designing or developing applications using programming languages (e.g. JAVA, .NET, ColdFusion, PowerShell, Python, etc.).

Experience designing or developing web applications using JavaScript, CSS and HTML5.

Experience developing, testing or supporting all or some of MS Dynamics, MS SharePoint, Adobe LiveCycle, Adobe Experience Manager, MS Teams, and M365/O365.

Experience developing or maintaining database access components of an IM/IT application (e.g. REST or SOAP web services, SQL/PLSQL, or database persistence frameworks).

Experience working with cloud-based development technologies, including application containerization, and the implementation of Infrastructure-as-Code and scripting to support automation of common tasks.

Experience working in an Agile Scrum development team.

Experience working in IT Security: (e.g. vulnerability assessments, penetration testing, security risk management, exposure assessments, IT continuity planning.)

Experience structuring, transforming and reporting data using various BI tools.

Experience working in quality assurance with regard to testing custom software and web applications using automation tools.

Knowledge of software programming principles and best practices.

Knowledge of UX/UI principles and best practices.

Knowledge of software quality assurance/quality control and testing practices.

ORGANIZATIONAL NEEDS

Self-identify! This will help you connect with managers who may limit the selection to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, and women.

OPERATIONAL REQUIREMENTS

Willingness to travel.

Willingness to work overtime with little notice.

Conditions of employment

Reliability or Secret security clearance

All employees of the core public administration are required to be fully vaccinated against COVID-19 and attest to their vaccination status unless accommodated based on a medical contraindication, religion, or another prohibited ground for discrimination as defined under the Canadian Human Rights Act.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

On October 6, 2021, the Government of Canada announced details of its plans to require vaccination across the federal public service.

As per the new Policy on COVID-19 Vaccination for the Core Public Administration Including the Royal Canadian Mounted Police, federal public servants in the Core Public Administration and members of the RCMP must attest to their vaccination status. The requirement for employees to be fully vaccinated applies whether they are teleworking, working remotely or working on-site. This is a condition of employment and it applies to indeterminate (permanent), determinate (term), casual, and student hiring. Should you reach the point in the selection process where it is necessary to verify terms and conditions of employment then the hiring manager or a human resources representative will contact you in order to complete an attestation.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.