Head, Strategy and Planning

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Give yourself the best chance to succeed! As the objective of this process is to assess qualifications needed for the position(s) to be staffed, let us know if you have a functional limitation/ disability, which may affect your performance. For example, contact us if you need assistance in completing and submitting your application. Should you then proceed to the next assessment stage, such as an exam or interview, we will send you an e-mail with additional information on the assessment format so that you can determine if you may require an accommodation (such as a different test format, an adaptive technology, or additional time). Assessment accommodations are designed to remove the obstacles without altering the criteria being assessed so candidates with functional limitations can fully demonstrate their abilities.

You may also review jobs open to the public through INFOTEL at 1-800-645-5605. The INFOTEL number for persons using a TTY/TDD is 1-800-532-9397.

Are you a RCMP civilian member assigned to Shared Services Canada (SSC)? We encourage you to apply! Please note that civilian members working at SSC since December 1, 2018 who are selected for appointment through this process will not be required to convert to public servant status before deeming. All other civilian members who apply and are appointed prior to deeming will need to convert to public servant status. If you have questions, please send an email message to the address indicated in the Contact information section below for more information.

SSC welcomes applications from Veterans. We recognize your contribution to Canadians and would like to offer you the opportunity to continue your career in an environment where multi-talented employees with diverse skills are appreciated and supported.

All applications must be submitted online through GC Jobs (https://www.canada.ca/en/services/jobs/opportunities/government.html).
DO NOT fax or mail in applications, or send them by email, as these will NOT be accepted.

Failure to clearly demonstrate in your responses how you meet the screening criteria (Education and Essential Experiences) would result in the rejection of your application. Inconsistencies in the application package may result in your submission being rejected.

You must meet all essential qualifications in order to be appointed to the position. Other qualifications may be a deciding factor in choosing the person to be appointed. Some essential and other qualifications will be assessed through your application. Candidates must clearly demonstrate in the screening questionnaire how they meet the education and experience criteria listed in the Essential Qualifications and Asset Qualifications. Please note that stating that the requirement has been met, and/or listing past or current responsibilities, does not represent adequate substantiation. Rather, you must provide concrete examples that clearly illustrate how you meet the requirement. In your Public Service Resourcing system (PSRS) questionnaire responses, comprehensiveness, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) may be used to evaluate your ability to communicate effectively in writing and attention to detail.

Your Resume will only be used as a secondary source to validate the experience described in your answers to the PSRS questionnaire, and will not be used as the source document for candidate screening.

Candidates will not be solicited for incomplete or possible missing information in their PSRS screening questionnaire.

Duties

The Head, Strategy and Planning, performs a wide range of functions related to strategic planning. He or she:

•Provides strategic advice and recommendations to senior management on broad ranging planning activities, and develops or coordinates the development of strategic business and operational and human resources and salary plans, through the integration of input from various business line clients (the business and operational plans include priorities, performance targets, risks, milestones, accountabilities and performance measurement tools; they cover inter alia the areas of finance, accommodations, acquisitions and invoicing, engagement, training and learning and audits).

•Provides advice on priorities and on the alignment of business lines’ planned activities with Branch priorities and department wide strategic outcomes.

•Leads the preparation of Branch input into departmental reporting instruments such as the Departmental Plans (DP), the Departmental Results Frameworks (DRF), Program Inventories, Performance Information Profiles and Programs and Management Accountability Frameworks (MAF) as well as the coordination and review of Departmental Audits and internal Management Action Plans.

•Develops or coordinates the production of human resources plans.

•Provides expertise in support of program performance measurement; develops, implements and maintains mechanisms to enable the measurement and tracking of performance against Business Plan commitments; maintains the Branch program activity architecture; measures achievement outcomes against strategic and operational accountability goals; and as part of audits, responds to action plans to support Service Line clients.

•Develops and implements program evaluation frameworks and recommends the development of frameworks to track performance.

•Develops Branch wide engagement and outreach plans and, in collaboration with functional experts, strategies, plans and products to support internal Branch discussions, information-sharing and collaboration; and provides advice and recommendations to the Director, the Assistant Deputy Minister and Service Line clients about employee dialogue, information sharing and engagement within the Branch.

•Represents the Branch in departmental working groups, meetings and events relative to the establishment of priorities, planning, performance, measurement, risk management and reporting.

•Develops key messages, presentations and other material and manages the development of authoritative executive briefings, correspondence, and other specific communications material.

•Manages the work of employees directly or through subordinates and as required, leads
multi-discipline project teams, working groups, etc., and provides input and oversight to Branch budgets.

Work environment

Shared Services Canada is modernizing how the Government of Canada manages its information technology (IT) infrastructure. The Department is mandated to deliver email, data centre and telecommunication services, including videoconferencing and Wi-Fi, to partner organizations.

We are building an environment that doesn't just have jobs, but valuable long-term careers. We provide a supportive and collaborative workplace with flexible work arrangements. We promote a positive work-life balance with a commitment to employee wellness.

Intent of the process

The intent of this process is to establish a pool of qualified candidates that will be used to staff similar or equivalent positions within Shared Services Canada. SSC encourages telework. It is therefore possible to work from diverse locations in Canada, depending on the specific position being filled.

Work is currently being done from home for certain positions until further notice due to the COVID-19 pandemic.

The immediate need is to fill four (4) positions.

Positions to be filled: 4

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

A secondary school diploma or an acceptable combination of education, training and/or experience.

You must provide proof of your education credentials. Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. If you have been educated outside of Canada, it is your responsibility to have your diploma assessed against Canadian educational standards. Guidance may be found on the Canadian Information Centre for International Credentials (CICIC) website at https://www.cicic.ca/

Degree equivalency

EXPERIENCE

EX1. Meaningful* experience providing strategic advice, analyses and recommendations to senior management**;

EX2. Meaningful* experience preparing and delivering verbal and written briefings (this includes presentations to senior management tables and governance committees, or decision documents). Verbal and written briefings/decision documents must have included strategic advice for senior management**;

EX3. Meaningful* experience managing a team in a supervisory role;

EX4. Meaningful * experience establishing and maintaining relationships with clients and
stakeholders;

EX5. Meaningful * experience in the development and coordination of planning and reporting activities.

DEFINITION:
Meaningful* experience is defined as the depth and breadth of experience normally associated with having performed the specified activities as part of the main duties of a position, for a minimum continuous period of one (1) year.

**Senior Management is defined as the level of Director (or equivalent) or higher in the public or private sector.

COMPETENCIES

CO1. Analytical thinking
CO2. Create vision and strategy
CO3. Promote innovation and guide change
CO4. Mobilize people
CO5. Collaborate with partners and stakeholders
CO6. Achieve results
CO7. Uphold integrity and respect

ABILITIES

A1. Ability to communicate effectively orally, including making presentations;
A2. Ability to communicate effectively in writing (This competency will first be assessed through your answers to the screening questions);
A3. Ability to work under pressure.

PERSONAL SUITABILITY

PS1. Attention to detail (this competency will first be assessed through your answers to the screening questions).

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EDUCATION

AE1. Successful completion of a two-year post-secondary program with specialization relevant to the duties of the position, such as social sciences, public administration, business administration, economics, finance, accounting, human resources management, information technology, communications, etc…

AE2. Graduation with a degree from a recognized post-secondary institution with specialization relevant to the duties of the position such as social sciences, public administration, business administration, economics, finance, accounting, human resources management, information technology, communications, etc…

AE3. Project Management Certification.

You must provide proof of your education credentials. Candidates with foreign educational credentials are required to provide proof of Canadian equivalency. If you have been educated outside of Canada, it is your responsibility to have your diploma assessed against Canadian educational standards. Guidance may be found on the Canadian Information Centre for International Credentials (CICIC) website at http://www.cicic.ca.

Degree equivalency

ASSET EXPERIENCE

AEX1. Significant*** experience providing strategic advice, analyses and recommendations to senior management**;

AEX2. Significant*** experience preparing and delivering verbal and written briefings (this includes presentations to senior management tables and governance committees, or decision documents). Verbal and written briefings/decision documents must have
included strategic advice for senior management**;

AEX3. Significant*** experience managing a team in a supervisory role;

AEX4. Significant*** experience establishing and maintaining relationships with clients and stakeholders;

AEX5. Significant *** experience in the development and coordination of planning and
reporting activities;

AEX6. Meaningful* experience planning and managing financial management activities;

AEX7. Meaningful* experience planning and coordinating human resources management
activities, including staffing activities;

AEX8. Meaningful* experience conducting performance measurement and reporting on results;

AEX9. Meaningful* experience supporting the engagement of large groups of employees in dialogue and information sharing;

AEX10. Meaningful* experience coordinating audit activities;

AEX11. Meaningful* experience coordinating technical logistics for events such as videoconferences or press conferences.

DEFINITION:
Significant*** experience is defined as the depth and breadth of experience normally associated with having performed the specified activities as part of the main duties of a position, for a minimum continuous period of two (2) years.

Meaningful* experience is defined as the depth and breadth of experience normally associated with having performed the specified activities as part of the main duties of a position, for a minimum continuous period of one (1) year.

**Senior Management is defined as the level of Director (or equivalent) or higher in the public or private sector.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

The following may be applied / assessed at a later date (may be needed for the job)

ORGANIZATIONAL NEEDS

In support of achieving a diverse workforce, selection may be limited to candidates who self-declare as a member of one of more of the following Employment Equity groups: Aboriginal persons, members of visible minorities, persons with disabilities and/or women.

REGIONAL OPPORTUNITIES

SSC is committed to providing regional opportunities where feasible, and to increasing its regional presence.

OPERATIONAL REQUIREMENT

Willingness and ability to work overtime as required and on short notice.

CONDITION OF EMPLOYMENT

Secret Clearance or Reliability Clearance depending on the position to staff.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

An Interview may be administered.

A written exam or exams may be administered.

References may be sought.

Achievement record may be used.

Candidates may be required to meet the asset qualifications or the operational requirement, depending on the requirements of the specific position being staffed.

Your questionnaire answers should clearly identify your role in the examples you provide. A job title alone does not demonstrate that you have the requisite level of experience, so be sure to explain relevant responsibilities and actions you took. Additionally, please be sure to provide sufficient information regarding timelines & duration; scope of work; project or job complexities etc. You must provide verifiable, relevant and concrete examples from your work history that clearly demonstrate how you acquired the required experience. Relevant and concrete examples must include substantiating details that clearly outline the breadth and depth of your experience, as well as relevant timelines.

Candidates from the federal Public Service who are at the level of the advertised position may be considered for deployment opportunities at any stage of the assessment process, and may not be required to undergo the same assessment process as other candidates. Candidates at-level who have been considered but not deployed will be required to undertake the same assessment process as other candidates.

Failure to respond to key messages may result in your candidacy being automatically withdrawn from this process unless you have previously identified alternate arrangements for accommodations measures. In the event of email delivery failures, the selection board may elect not to pursue candidates through other avenues.

To assist with volume management, the selection board may elect to use a top-down methodology to select candidates for progression through each stage of the assessment process. Please note that achieving a pass mark on any of the assessments used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

Any false and/or fraudulent information you may provide in relation to this selection process may result in your elimination from the process, removal from the pool(s) of qualified candidates created by this process and/or revocation of any employment offers which may result from the process.

Acknowledgment of receipt of applications will not be sent.

Candidates are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for assessment purposes. Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Aboriginal person, a person with a disability or a member of a visible minority group.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.