Various Analyst positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.

How to Apply
Respond to Screening Questions.

We strongly encourage you, when providing your answers, to provide concrete examples to illustrate how you meet each criterion identified in the questions. When drafting your responses to the experience qualifications, we encourage you to follow this format:

Please explain how you meet this requirement. Describe where, when, indicating specific work periods (e.g. ATSSC - Oct. 2017 to Feb. 2019) and how you obtained the required experience with specific examples.By providing the required information in the suggested format, you will ensure that the assessors are in a position to assess the depth, complexity and scope of your experience.

Asset Qualifications (Other Qualifications Section)

You must indicate "NO" if you do not have experience in performing a task listed in the section entitled "Other Qualifications". Responding “NO” to one or more of these non-essential experience questions will not result in the rejection of your application. If you answer “YES” to a non-essential experience question, you should provide information in the format mentioned above to ensure that the assessors are in a position to assess the depth, complexity and scope of your experience. This will ensure that you can be considered for a specific appointment where asset qualifications would be used.

Work environment

Do you like working in a fast-paced, results-oriented environment that values service excellence? Are you looking for the chance to make your mark in a small organization that plays a big role in providing justice to Canadians?

The Administrative Tribunals Support Service of Canada (ATSSC) is a group of committed public servants providing support services to 12 administrative tribunals.

We are the lawyers, mediators, registry officers and other specialized and technical staff that support the effective operations of the tribunals, which are important components of Canada’s justice system.

Why choose the ATSSC?

•Experience the benefits of working in a small federal organization:
o Broaden your experience by working on a variety of files
o Quick team integration
o Direct access to responsive, on-site internal services (e.g., compensation advisors, IT troubleshooting)
o Connect daily with different teams and levels of management

•Benefit from a flatter organizational structure - you will have more time with senior management providing you with a greater opportunity to understand our business as a whole and to see your contributions in action.

•Grow in an organization that is strongly committed to providing a supportive work environment and healthy life-work balance!

Intent of the process

A fully or partially assessed pool may be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures and security clearances within the Administrative Tribunals Support Service of Canada (ATSSC).

Positions to be filled: 5

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:

1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.

3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

EXPERIENCE

EXP1: Experience* within the last five (5) years in at least one of the following:
• development
• testing
• implementation
• maintenance
• support;
of IT applications or IT services (including Web) or IT hardware.

EXP2: Experience* in providing IT assistance or advice to clients or team members.

Experience* is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of approximately twelve (12) months. However, a shorter duration may be considered based on demonstrated complexity and diversity of work handled, scope of work, and/or level of direct responsibility for a wide variety of complex files and/or projects.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Asset Certifications
ACA1: Vendor neutral IT Security certification (e.g. Certified Information Systems Security Professional (CISSP), Global Information Assurance Certification (GIAC), etc.).

Asset Experiences

AEXP1: Experience in configuring and administering Mobile Device Management Solutions such as but not limited to; Microsoft Intune or Manage Engine Mobile Device Manager Plus.

AEXP2: Experience in configuring and administering IT Helpdesk software such as but not limited to; Manage Engine Service Desk Plus or Remedy 9.

AEXP3: Experience in the execution of IT Security assessment activities as part of a certification and accreditation or security assessment and authorization program.

AEXP4: Experience in configuring and administering Enterprise IT security software such as, but not limited to; firewalls, Intrusion Prevention System (IPS), anti-virus or application authorized list (whitelisting).

AEXP5: Experience in administering Microsoft enterprise products such as but not limited to; Microsoft Windows Servers (2012+), Microsoft Active Directory (Domain controllers and Group Policy Objects (GPO)), Microsoft Endpoint Manager (SCCM) or Microsoft Exchange.

AEXP6: Experience in administering a VMWare ESXi virtual infrastructure, including management of the physical server hosts and/or network switches/routers.

AEXP7: Experience in managing Microsoft cloud services such as Microsoft 365 (Office 365) and Microsoft Azure.

AEXP8: Experience in requirement gathering and writing.

AEXP9: Experience in using SDLC Models & Methodologies such as: Agile, Scrum, Waterfall.

AEXP10: Experience in UI/UX design and development.

Experience* is defined as depth and breadth of experience normally associated with the performance of those duties on a regular basis for a period of approximately six (6) months. However, a shorter duration may be considered based on demonstrated complexity and diversity of work handled, scope of work, and/or level of direct responsibility for a wide variety of complex files and/or projects.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

COMPETENCIES

C1: Results Oriented

C2: Planning and organizing

C3: Client Focus

C4: Analytical Thinking

C5: Adaptability

C6: Coping under pressure

C7: Effective Interactive Communication

C8: Written communication

The following may be applied / assessed at a later date (may be needed for the job)

Depending on the position to staff, conditions of employment could apply such as:
• Willingness and ability to work overtime
• Willingness and ability to travel

Conditions of employment

Various security profiles (reliability or secret).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Acknowledgment of receipt of applications will not be sent.

The selection committee reserves all rights to use any methods that they deem appropriate in order to evaluate the candidates (written examination, interview, reference check, performance agreement, etc.).

Proof of your education credentials will be required at a later date.

Merit criteria may be assessed throughout the entire process.

Candidates may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed. Meeting one or many of the other qualifications may be a deciding factor in appointing a particular candidate amongst the qualified candidates. Please note that one, some or all of the asset qualifications could be used at any stage of the staffing process.

Further assessment may be conducted on the experience provided depending on the position to fill.


Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

All information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

The screening questions and résumé may be used to evaluate the ability to communicate effectively in writing.

It is important to note that in order to manage the volume of applications, the selection committee may at any time decide to use various strategies such as the application of one or more assets, the top-down selection or other strategies.

Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Persons with disabilities preventing them from applying on-line or persons without access to the internet are asked to contact 1- 800-645-5605.

Only on-line applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants include:

- modifying your application/resume at any time BEFORE the closing date;
- completing screening questions that will highlight your qualifications to the hiring manager;
- verifying the status of your application and notification(s) at any time and
- being notified electronically of assessment details and results.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.