Senior Advisor / Manager (2 Streams)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Why work with Immigration, Refugees and Citizenship Canada (IRCC)?

We're a department focused on people. Every day our work affects lives across the world. We collaborate with Canadian citizens, sponsors, employers, and educators. We protect refugees, promote citizenship, facilitate the arrival of immigrants and pursue passport innovation.

Our individual efforts have a global impact when, together, we:
• Welcome hundreds of thousands of newcomers each year;
• Help people settle into Canada;
• Reunite families;
• Attract top talent and;
• Find new ways to decide who comes to visit, work or stay.

Our programs and services help meet our country’s needs. Our work helps Canada become more economically, socially, and culturally prosperous.

We’re people helping people in Canada and abroad. We bring people together.

IRCC’s Transformation Digital Solutions Sector (TDSS) is devoted to transforming and modernizing the way IRCC does business and interacts with clients —from processes, to the tools, to the culture. The branches of the TDSS are Digital Strategy, IT Operations and Transformation.

If you are an innovator, motivator, and a strategic thinker who wants to work for one of Canada’s Top Employers, consider joining the TDSS team.

Intent of the process

Positions to be filled:
Stream 1: Senior Advisor
Stream 2: Manager (Anticipatory)

This process may be used to establish a pool of candidates that may be used to staff similar positions at an identical or equivalent group and level with various official language proficiencies, various security profiles, various tenures (Indeterminate, Temporary) using various staffing mechanisms at Immigration, Refugees and Citizenship Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

STEP 1 of the assessment process - INTRODUCE YOURSELF!

Essential Qualifications (When you submit your application, the system will prompt you with a specific question to evaluate how you meet each qualification; please ensure to answer and provide examples on how you gained these qualifications.)

EDUCATION - All Streams
Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.
2. It is the recognized educational institution (e.g. community college, CÉGEP or university) that determines if the courses taken by a candidate correspond to two years of a post-secondary program at the institution.
3. At the manager's discretion, an acceptable combination of education, training and/or experience may serve as an alternative to the minimum post-secondary education stated above. Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Stream 1:
English essential
Bilingual imperative BBB/BBB

Stream 2:
Bilingual imperative CBC/CBC

Information on language requirements

EXPERIENCE

All Streams
EX1. Recent* and significant** experience planning and delivering IT projects or services related to data or analytics.
EX2. Recent* and significant** experience formulating strategic advice to executives on IT issues related to data or analytics.

Stream 2 only
EX3. Experience managing human resources, including recruiting and supervising employees, establishing priorities, assigning tasks and managing performance and employee development.
EX4. Experience managing financial resources, including budget management, costing and financial forecasting and reporting.

*Recent is defined as experience gained within the past five (5) years.
**Significant experience is defined as the depth and breadth of experience normally associated with having performed a broad range of complex activities which would have been acquired over three (3) years.

STEP 2 of the assessment process – SHOW US & MEET US!

If your application is screened in, you will be invited to demonstrate the following competencies via an evaluation process (exam, interview, or reference check):

COMPETENCIES

All Streams
Judgement/Analytical Thinking
Adaptability and Flexibility
Effective Interactive Communication
Client Service Orientation
Result Orientation
Values and Ethics

Stream 2 Only:
Team Leadership

STEP 3 of the assessment process – LANGUAGE ASSESSMENT

Depending on the position being staff, we might have positions with various language requirements.

If you are interested in being considered for a bilingual position, Second Language Evaluation (SLE) testing will be administered, as required, using the Public Service Commission’s (PSC) SLE tests. If you would like to prepare yourself for the SLE tests, please visit the Second Language Evaluation information for candidates page: https://www.canada.ca/en/public-servicecommission/services/second-language-testing-publicservice/information-candidates.html

If you have previously been assessed for SLE but do not have a copy of your results, please visit the PSC’s Confirmation of Previous Test Result web page:
https://www.canada.ca/en/public-servicecommission/services/staffing-assessment-toolsresources/staffing-assessment-services-job-seekersemployees/confirmation-previous-test-result.html

The following may be applied / assessed at a later date (may be needed for the job)

STEP 4 TELL US MORE - Assets:

We also want to learn more about other experiences you might have gained during your career. Please ensure to answer the questions and provide examples on how you gained these qualifications if the following apply to you.

EDUCATION - All streams

A diploma or degree from a recognized post-secondary institution in computer sciences, information technology, information management or another specialty related to the position.

Degree equivalency

EXPERIENCE - All Streams
AEX1. Recent* experience applying ITIL best practices
AEX2. Significant** experience formulating and implementing plans and strategies to achieve IT objectives.
AEX3. Significant** experience developing and maintaining relationships with internal and external stakeholders.
AEX4. Recent* experience designing, developing and implementing data management and IT service delivery practices and frameworks.
AEX5. Significant** experience developing requirements in support of the procurement of IT goods or services.

*Recent is defined as experience gained within the past five (5) years.
**Significant experience is defined as the depth and breadth of experience normally associated with having performed a broad range of complex activities which would have been acquired over three (3) years.

OPERATIONAL REQUIREMENTS
Able and willing to work overtime on short notice.
Willingness and ability to travel on occasion.

Conditions of employment

Secret security clearance - STEP 5 of the assessment process - SECURITY CLEARANCE

The hiring department is responsible for the Personnel Security Clearance process.

Typically to be eligible for a "Reliability" clearance, you must provide residence information for the last five (5) years and to be eligible for a "Secret" clearance, you must provide residence information for the last ten (10) years.

The process may involves reference inquiries, verification of qualifications, criminal records checks, credit checks (if required), and fingerprints.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Tips for applicants who wish to apply:

You may need to first create an account, if you don’t already have one; https://emploisfp-psjobs.cfp-psc.gc.ca/psrssrfp/applicant/page1710? createNewAccntAftPNS=createNewAccntAftPNS&toggleLanguage=en

Once your account is created, applicants can create a profile and upload their résumés.

When it comes time to apply, please provide complete and thorough details of your education and experience. The system will prompt you with specific questions, please ensure to answer the questions, if applicable.

When answering the questionnaire, do not assume that the screening board has any previous knowledge of your background, qualifications, or work history.

You must submit a complete application, consisting of screening questions which clearly demonstrate how you meet the screening criteria (education and experience) and a résumé followed by the text questions. The screening questions will be used as the primary tool in the screening process and the résumé will only be used to substantiate the information provided. A response such as "SEE MY CV /RÉSUMÉ" will not be accepted.

In your response to the screening questions, please provide concrete examples and the following information:
1. Name of the department or organization where the experience was acquired;
2. Title of the position occupied and duration for which you exercised the functions;
3. Specific details of tasks, projects, or accomplishments demonstrating how the experience was acquired.

IMPORTANT NOTICE: Receipt of applications will not be sent; only candidates successful in the screening process will be contacted.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.