AS-05 - various positions

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When submitting your application to this selection process, you will be required to answer screening questions to demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences) as well as any Additional qualifications (if applicable).

Applicants must clearly demonstrate how they meet the Education and Experience factors listed in the Essential Qualifications when responding to the questions in the on-line application. Applicants must clearly demonstrate how they meet these factors by providing concrete examples with significant details to explain WHEN, WHERE and HOW you meet each factor. Please note that it is not sufficient to only state that these factors are met or to provide a listing of current or past responsibilities. Resumes will be used as a secondary source to validate the experience described when responding to the questions in the on-line application.

Failure to clearly demonstrate how you meet the Education and Experience factors when responding to the questions in the on-line application, may result in the rejection of your application.

Please note that the screening questions and all correspondence may be used to assess written communication.

TELEWORK

Virtual work reporting is possible in designated workplaces (footprint) established by ESDC's Human Resources Services Branch. Note due to COVID-19, the work will be done via telework until further notice.

Appointments, deployments and assignments in non-footprint sites may be considered for employees of ESDC.

Intent of the process

The intent of this process is to staff three positions.

- Senior Officer, Business Strategies
- Senior Analyst, Web Analytics
- Senior Portfolio Officer

A pool of candidates may be created and used to staff similar positions within ESDC.

Virtual work may be a possibility for certain position(s).

Positions to be filled: 3

Information you must provide

Your résumé.

A response to a text question addressing the following:

• Please state one or more position title

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of an acceptable post-secondary education program from a recognized educational institution in computer science, information technology, information management, business administration or another specialty relevant to the position(s) being staffed, OR an acceptable combination of education, training and experience*.

*For example, two years of Web-related experience on a continuing basis with a secondary school diploma.

Degree equivalency

EXPERIENCE

Experience in identifying and analyzing problems, and making clear recommendations to management*.

Experience participating in and maintaining collaborative working relationships with clients, partners and/or stakeholders.

Experience in leading and/or contributing to delivery of projects or initiatives in a multi-disciplinary team.

* Management is defined as manager or above.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

ABILITIES

Ability to adapt and learn in a continuously changing digital landscape.

Ability to manage multiple projects and priorities, working under pressure and within tight time constraints.

Ability to maintain successful working relationships with clients, partners or stakeholders while managing their service expectations.

Ability to analyze and provide advice on new approaches for improving the digital experience of clients.

Ability to communicate effectively orally.

Ability to communicate effectively in writing.

PERSONAL SUITABILITIES

Judgment
Initiative
Teamwork
Client focus
Analytical thinking

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATIONS

ITIL certification

Project management certification/PMP

Experience in project management.

Experience in coordinating and overseeing technical testing activities of technical/publishing platforms.

Experience in social media account management and/or mobile technologies.

Experience in product management and/or vendor management.

Experience in coordinating or leading communities of practice and/or working groups.

Experience in customer service management (e.g. managing a service desk).

At least one year of experience in supervising employees and managing employees’ performance.

Experience in implementing data analytics tools.

Experience in carrying out data analytics including the collection and organization of data related to business intelligence/insight.

Experience in communicating/briefing management on Web projects, activities, and issues.

Experience in Web and/or digital analytics.

ORGANIZATIONAL NEEDS

Employment and Social Development Canada is committed to employment equity (EE). In order to achieve a representative workforce, selection may be based on qualified candidates self-declaring as being a member of one or more of the following EE groups: Aboriginal peoples, persons with disabilities, women and visible minorities.

OPERATIONAL REQUIREMENTS

Willingness to work overtime, sometimes on short-notice.

Conditions of employment

Various levels of security (Enhanced reliability, Secret)

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice.
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Application and rules
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We will accept applications on-line only. To submit an application on-line, please click on the button "Apply online" below. Persons with disabilities preventing them from applying on-line are asked to contact a toll free number 1-800-645-5605.

You may save your application as a draft and return to it at a later date. Your application must be completed and submitted in order to be considered. Partially completed applications, or those in draft cannot be considered. You can make modifications to your submitted application at any time, but once your application has been selected for screening, you will no longer be able to make modifications and your submission will be considered final.

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Assessments
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Candidates must meet all the essential criteria in order to be appointed.
However, applicants may be required to meet the asset qualifications or the organizational needs, depending on the requirements of the specific position being staffed.

Please note that asset qualifications, top-down and/or random selection may be used at any stage of the assessment process to identify which applications will be given further consideration.

What is a top-down selection? It is where only the top scoring candidates will be invited to the next stage of the assessment. Please note that different pass marks and cut-off scores can be used at various stages of the assessment process. Candidates who attain the pass mark might not be further considered in the process if they do not achieve the cut-off score.

We ask for your collaboration to ensure an efficient process but we will also try to provide some flexibility. We will not consider requests for rescheduling beyond the reasons we will outline to candidates. Candidates who do not respond to inquiries from the assessment committee by the required deadlines or fail to attend/complete the assessment without good reason may be eliminated from further consideration.

At the time of assessment, proof of Canadian Citizenship and proof of education will be required. A security check may also be administered during assessment.

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Communication
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Acknowledgment of receipt of applications will not be sent.

PLEASE NOTE: We will be contacting candidates via email including invitations for evaluations. Candidates are responsible for providing a valid email address that accepts email from unknown users (some email systems block these types of email). It is your responsibility to check both your jobs.gc.ca account and email account regularly to ensure that you do not miss any opportunities. Make sure to also check your junk mail folder. It is entirely your responsibility to inform us of any changes to your contact information.

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Bilingual Positions
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You must be willing to undergo Second Language Evaluation testing OR you must already have Second Language Evaluation results (proof will be required).

If you have undertaken Second Language Evaluation by the PSC, you can obtain a copy of the SLE results, by requesting it at the following website: https://www.canada.ca/en/public-service-commission/corporate/about-us/contact-us.html#sle.

For more information on SLE, visit the following web-site: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.