Industrial Relations Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Industrial Relations Officers (IRO) are responsible for overseeing applications and complaints filed under the Canada Labour Code, the Status of the Artist Act or the Wage Earner Protection Program Act to ensure that fulsome information is provided to the Board for decision. This includes working with parties (eg, unions, employers, self-represented complainants) to obtain written submissions, conducting investigations, writing reports, and overseeing representation votes. In addition, Industrial Relations Officers play an active role in helping parties to resolve their disputes through mediation and alternative dispute resolution approaches.

The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System.)

Intent of the process

A fully or partially assessed pool may be created and may be used to staff similar positions at an identical or equivalent group and level with various linguistic requirements, tenures and security clearances for various offices across the country within the Administrative Tribunals Support Service of Canada (ATSSC).

Positions to be filled: 3

Information you must provide

Your résumé.

A covering letter in 2,500 words (maximum) ""A covering letter in 2,500 words (maximum) "*CAPACITY TO COMMUNICATE IN WRITING will be ASSESSED through a cover letter (Attach your covering letter with your resume). "IMPORTANT INSTRUCTIONS TO FOLLOW: Candidates must submit a cover letter providing CONCRETE EXAMPLES WHICH ILLUSTRATE, how they meet the education requirement and the experience factors listed in the essential qualifications and asset qualifications. FOR EACH EXPERIENCE CRITERIA, please provide the following MANDATORY information: 1 - Name of the department or organization where the experience was acquired; 2 - Title and level of the position occupied and duration for which the candidate exercised its functions; 3 - Specific details of tasks, projects or accomplishments demonstrating how the experience was acquired. Resumes will be used as a secondary source to validate the experience described in the cover letter. FAILURE TO CLEARLY DEMONSTRATE IN YOUR COVER LETTER HOW YOU MEET THE ESSENTIAL SCREENING CRITERIA (Education and Experience) WILL RESULT IN THE REJECTION OF YOUR APPLICATION. APPLICANTS WILL NOT BE SOLICITED FOR INCOMPLETE OR POSSIBLE MISSING INFORMATION. "N.B. We will be evaluating candidate applications at the pre-selection stage based on the following essential criterion: education, experience and the capacity to communicate effectively in writing."""

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation with a degree from a recognized university with a specialization in industrial relations, labour relations, law or other specialty relevant to the position OR an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE

Experience in the field of labour relations, including the mediation, negotiation or the investigation of various types of complaints and/or labour relations disputes.

Experience developing and maintaining relationships with union or employer stakeholders.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Successful completion of a course in Alternate Dispute Resolution or in Mediation (at least 30 hours of continuous instruction).

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

KNOWLEDGE

Knowledge of the Canada Labour Code and the Canada Industrial Relations Board Regulations, 2012.

Knowledge of current labour relations issues.

Knowledge of Canada Labour Code jurisprudence.

Knowledge of the principles applicable to administrative and quasi-judicial tribunals.

ABILITIES

Ability to conduct mediation processes.

Ability to manage or facilitate the resolution of labour relations issues.

Ability to manage conflict.

Ability to effectively organize a heavy workload with changing priorities.

Ability to communicate effectively in writing.

Ability to communicate effectively orally.

COMPETENCIES

Initiative
Action Oriented
Thinking Things Through
Influence Skills
Effective Interpersonal Skills
Judgment

The following may be applied / assessed at a later date (may be needed for the job)

Experience in working in an administrative tribunal.

Experience performing the duties of a neutral third party or as a mediator in matters related to labour relations.

Experience in coaching, mentoring or delivering training sessions.

Conditions of employment

Reliability Status security clearance

Candidates must be available to work flexible hours, sometimes during lunch, breaks and rest periods.

Candidates must be available to travel frequently and on short notice, using various modes of transportation (including but not limited to plane, car, train or bus).

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Acknowledgment of receipt of applications will not be sent; we will contact candidates when the screening process is completed.

Asset qualifications may be used for the screening or when selecting candidates for appointment. Therefore, if you meet the education and/or experience and/or membership qualification(s) listed under Asset Qualifications, please be sure to clearly demonstrate this in your application.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Please identify your substantive group clearly and level and your employment status on your résumé.

An assignment/secondment or an acting appointment is a temporary resourcing option. The approval of your substantive supervisor may/will be required before an offer can be made.

Employees occupying an indeterminate position at the same group and level or equivalent may be considered first for deployment.

Proof of your education credentials will be required at a later date.

All information obtained throughout the selection process, from the time of application to close of the process, may be used to evaluate the candidates.

The selection committee reserves all rights to use any methods that they deem appropriate in order to evaluate the candidates (written examination, interviews, reference checks, performance agreement, etc.).

Reference contacts are not restricted to the list of names given by the candidate. The Selection Committee reserves the right to contact other references.

Top-down selection may be used during any stage of the selection process. Please note that achieving a pass mark on any of the assessment used does not mean you will move forward in the selection process. Management may decide to use a cut-off mark that is higher than the pass mark on any evaluation used throughout the process.

For this selection process, our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

Travel and relocation costs associated with this selection process will not be reimbursed.

Please note that the “Notice of Consideration” (first notification) and the “Notification of Appointment or Proposal of Appointment” (second notification) will only be available through jobs.gc.ca. It is your responsibility to check for notifications on this site to avail yourself of the right to informal discussion with the manager and/or recourse to be submitted.

Persons with disabilities preventing them from applying on-line or persons without access to the internet are asked to contact 1-800-645-5605.

Only on-line applications will be accepted in order to take advantage of the many benefits of using the electronic recruitment system. Some of the benefits for applicants include:

- modify your application/resume at any time BEFORE the closing date;
- complete screening questions which will highlight your qualifications to the hiring manager;
- verify the status of your application and notification(s), at any time, and
- be notified electronically of assessment details and results.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.