Business Systems Analyst/Senior Analyst

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When submitting an application to this selection process, you will be prompted to answer screening questions concerning the essential education and experience qualifications and, if applicable, other (nonessential) qualifications.

It is NOT sufficient to only state that the qualifications are met or to provide a listing of current or past responsibilities. Rather you must clearly demonstrate HOW, WHEN, and WHERE the qualification was met through substantiation by examples.

Information on your described skills, experience, etc. provided in the screening questions should be supported by your resume. Failure to provide the above information in the format required may result in your application being rejected from the process.

Candidates may not be solicited for incomplete or possible missing information. Resumes may be used as a secondary source to validate the experience and education described in the screening questions.

INSTRUCTIONS
When recording your examples, be sure you:
• Provide concrete, specific examples of actions that speak directly to the experience sought.
• Choose examples with sufficient complexity, impact and degree of difficulty that will allow you to illustrate to what extent and depth you have shown the behaviours expected for each qualification.
• Focus on what you did. In referring to an experience achieved in the context of a team, set your role apart from the role(s) of others.
• Please describe the achievements in the past tense. This will help to ensure that you are providing concrete examples, rather than making general statements (e.g.instead of saying “I work well within a team….” you can say “I worked well with a team when….”).
• Use action verbs when describing your experience i.e. lead, managed, organized, planned, prepared, informed, determined, etc.
• Provide all examples in sentence format.
• Each example must include when the example took place, background of each situation, what you did, how you did it, what your role was in the situation, and what was the outcome.

Work environment

Did you know that Veterans Affairs Canada is rated as one of the Top 5 Best Federal Government Departments to work according to Forbes?
As an employer of choice, we provide a healthy and diverse work environment with flexibility in work hours, virtual work, work from home options (during Covid-19 response, and potentially in the future), in addition to several benefits (competitive salaries, paid leave, health and dental insurance, pension fund, etc.).

Intent of the process

The intent of this process is to establish a pool of qualified candidates which could be used to staff similar or identical positions with various tenures, various language requirements, and/or various security clearance levels.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Experience
EX 1: Experience in conducting research, analysis and making recommendations for the enhancement of systems, programs, business processes, and/or service delivery.

EX2: Experience in developing operational documentation such as business processes, procedures, training material, communication material, business requirements, project management documents, test cases, or use cases

EX3: Experience engaging and consulting with various stakeholders to identify and resolve issues

EX4: Experience in managing multiple priorities to meet tight deadlines

Competencies
C1: Communication
C2: Thinking Skills
C3: Action Management *
C4: Effective Interpersonal Relationships
C5: Judgement *

*Please note: These competencies will be assessed on the application.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential
Bilingual Imperative – BBB/BBB
Bilingual Imperative – CBC/CBC
Bilingual Imperative – CCC/CCC

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

Education:
Successful completion of a post-secondary program (diploma or degree) or an acceptable combination of education, training, and experience relevant to the position.

Acceptable combination of education, training and experience” is defined as a secondary school diploma combined with relevant training and/or depth and breadth of experience normally associated with the performance of duties on a regular basis in a field relevant to the work to be performed.

Degree equivalency

The following may be applied / assessed at a later date (may be needed for the job)

AED1: Graduation from a recognized post-secondary institution with a Bachelor’s degree.
AED2: Successful completion of courses or formal training in business analysis, or software design or development.

Degree equivalency

AEX1: Experience as a member of the Canadian Armed Forces
AEX2: Experience in statistical or data analysis.
AEX3: Experience in the use of IBM Cognos or similar data query and retrieval tools, Business Intelligence (BI) Tools or reporting on large data sets using MS Excel
AEX4: Experience in using a systems development life cycle or agile methodology.
AEX5: Experience in programming or testing information systems (manual and/or automated).
AEX6: Experience in using VAC's program management systems, such as the Client Service Delivery Network (CSDN) or the Federal Health Claims Processing System (FHCPS).
AEX7: Experience coordinating projects, or assisting in the management of projects, using a formal project management methodology.
AEX8: Experience in supervising a team
AEX9: Experience in developing training or similar material.
AEX10: Experience in developing communication material such as Web updates, Qs&As, Media Lines, Public Notice

Operational Requirements
-Willingness to work overtime on short notice.
-Willingness to travel and work in other locations for short periods of time.

Conditions of employment

Reliability Status security clearance

Secret security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

It is your responsibility to ensure that your email and contact information are maintained with the hiring board. All communication for this process will be sent by email and it is your responsibility to verify your messages regularly.

Education and/or Experience factors in the asset qualifications may be used for screening. Applicants should clearly demonstrate on their application if they meet any of the education and/or experience asset qualifications.
One or more asset qualifications may be used during the screening to manage the volume of applications.

Candidates will be asked to provide proof of their education credentials at a later date.

When you apply for this process, please keep in mind that most essential merit criteria (education, experience and competencies) will be assessed by the answers you provide in your online application. As a result, please ensure you allow yourself a significant amount of time to complete this application.

An interview and/or written exam may be administered.

Reference checks will be sought.



The Assessment Committee reserves the right to contact references other than those provided by the candidates (within the Public Service only) in order to adequately assess the candidates.

PLEASE NOTE: All information must be provided through the “apply online” application process. Do not fax, mail, email or drop-off a hard copy application as these will not be accepted. To apply in an alternate format due to disability, you must contact the email address indicated in the "Contact information" section below PRIOR to the Closing Date.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.