Various Senior Leadership Positions Within Information, Science and Technology Branch

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

When submitting your application to this selection process, you will be required to submit a cover letter (4,000 words maximum) in which you clearly demonstrate how you meet the Essential Qualifications (Education and all Essential Experiences) as well as any Asset Qualifications (if applicable). When writing your cover letter, remember that the assessment board cannot make assumptions about your Education and Experience. It is not sufficient to say that you have the required qualifications or to list your current or past
responsibilities.

Please use the following format: Use each criterion as a header and then provide concrete examples with significant details to explain WHEN, WHERE and HOW you acquired each qualification. This is similar to what would be expected of you when asked to provide a concrete example of a particular situation in the context of an interview. Also, indicate in which organization, the period (months and years) during which you acquired this experience.

Candidates must also submit a resume with their application, which will only be used to validate the information provided in their cover letter. Should your cover letter contain insufficient details to demonstrate that you meet the screening criteria, your application will not be given further consideration in this process. Candidates will not be solicited for incomplete or possible missing information.

We are committed to providing an inclusive and barrier-free work environment,
starting with the hiring process. If you need to be accommodated during any
phase of the evaluation process, please use the Contact information below to
request specialized accommodation. All information received in relation to
accommodation will be kept confidential.

Work environment

Do you want to join a team that will transform legacy technology into a modern digital business capability? Do you want to contribute to national security, tourism, and the Canadian economy? Do you want to lead a team that will move border management into the future?

The Canada Border Services Agency is looking for talented, innovating, and motivated leaders to join our digital strategy as we move forward with Agency Renewal.

Intent of the process

The immediate need is to staff positions within the Information, Science and Technology Branch (ISTB). We are looking for highly qualified leaders to fill critical positions within the organisation in the area of Cyber/IT Security, End User Services, Project Management and Enterprise Product Management.

A pool of partially qualified candidates may be established from this selection process and may be used to staff similar positions with various tenures, as well as various security clearances within ISTB, at Canada Border Services Agency.

NOTE: For specific opportunities, candidates may be evaluated further on qualifications that are deemed necessary, whether or not these qualifications have been listed on the job advertisement.

Positions to be filled: 6

Information you must provide

Your résumé.

A covering letter in 4,000 words (maximum) "Please use each essential and asset education, experience criteria and professional certification as headers and explain with concrete details how you meet them."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management, or another specialty relevant to the position to be staffed.

Degree equivalency

EXPERIENCE

Recent* and significant** experience managing teams including all aspects of human resources and financial resources of base or project budgets

Recent* and significant** experience providing strategic advice, briefings, recommendations and presentations to senior management on tactical and strategic IT solutions in support of business objectives

Recent* and demonstrated*** experience negotiating, developing client partner or vendor relationships, and building consensus among various stakeholders and at various levels across an enterprise

Definitions:

Recent* experience is defined as experience gained within the past five (5)
years.

Significant** experience is defined as experience exercising direct
responsibility associated with having performed a broad range of activities normally acquired over a period of over three (3) years.

Demonstrated*** experience is defined as experience exercising direct responsibility associated with having performed a broad range of activities normally acquired over a period of one (1) or more years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE

Knowledge of current government-wide initiatives, best practices, and emerging IT trends that affect the management of IT solutions and service delivery in the government

Knowledge of the Government of Canada and Canada Border Services Agency (CBSA) priorities / strategic objectives, and how they impact the CBSA mandate, business lines and plans for the future

Knowledge of the Government of Canada legislative and policy frameworks governing Information Management, Information Technology (IM / IT), financial and human resources, project management, and procurement operating practices

KEY LEADERSHIP COMPETENCIES

Create Vision and Strategy
Mobilize people
Uphold Integrity and Respect
Collaborate with Partners and Stakeholders
Promote Innovation and Guide Change
Achieve Results


ABILITIES AND SKILLS

Ability to communicate effectively in writing
Ability to communicate effectively orally

PERSONAL SUITABILITY

Judgment

The following may be applied / assessed at a later date (may be needed for the job)

OCCUPATIONAL CERTIFICATION

Project Management, Information Technology, Service Management, Information Security or other relevant certifications. Ex. Security Certifications, Project Management Professional Certification, ITIL/ITSM Certification

EXPERIENCE

Recent* and demonstrated*** experience in planning and directing the development and implementation and monitoring of IT solutions for major IT-enabled projects

Recent* and significant** experience in the development, management and delivery of Information Technology Security Services, managing associated risks and compliance requirements

Recent* and significant** experience in the development, management and delivery of End User Services including functions such as IT HelpDesk


Definitions:

Recent* experience is defined as experience gained within the past five (5)
years

Significant** experience is defined as experience exercising direct
responsibility associated with having performed a broad range of activities normally acquired over a period of over three (3) years

Demonstrated*** experience is defined as experience exercising direct responsibility associated with having performed a broad range of activities normally acquired over a period of one (1) or more years

OPERATIONAL REQUIREMENTS

Some or all may apply based on the requirements of the
position:

Must be willing and able to work flexible hours

Must be willing and able to work from home

Must be willing and able to work overtime on short notice

Must be willing and able to travel frequently within the National Capital
Region

Must be willing and able to travel occasionally to other areas of Canada and
internationally as required

Conditions of employment

Secret security clearance - Other security levels may be required based on the needs of each position.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

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COMMUNICATION
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Communication for this process will be sent via email. Applicants MUST check their e-mail accounts frequently as there may be a deadline for responses. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include TWO email addresses that accept emails from unknown users (some email systems block these types of email). Please note that your application will no longer be considered in this process if you fail to provide us with an up-to-date email address or fail to respond to our communications.

If you need to communicate with us during any stage of this process, please indicate the selection process number in the subject field of your email.

Please ensure to include your Personnel Record Identifier (PRI) in your application.

No acknowledgment of receipt of applications will be sent. We will only contact successful candidates at the pre-screening phase and who will move on to the next phase.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.