Careers in IT at Statistics Canada!

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

In your PSRS questionnaire responses, clarity, coherence, conciseness as well as appropriate attention to detail (spelling, grammar and relevance to the factor being substantiated) will be used to evaluate the essential qualifications.

When you apply to this selection process, you are not applying for a specific job, but to an inventory for future vacancies. As positions become available, applicants who meet the qualifications may be contacted for further assessment.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

We are looking for candidates who have the following education requirements:

- Successfully completed two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

OR

- An acceptable combination of education, training and experience

Degree equivalency

We are looking to fill positions within our IT Infrastructure Client Support Group. Take a look below to see if you are interested in these exciting areas of IT work!

Infrastructure/Platforms
The candidate will be responsible for supporting the enterprise informatics environment at Statistics Canada consisting of, but not limited too: Windows based computing devices, Virtual Desktop Images (VDI), and Cloud technology, all lying within multiple different networks including: troubleshooting all client operating System installations and issues, as well as troubleshooting hardware configuration problems and malfunctions.

Software
The candidate would be responsible for the support and installation of in-house, and consumer-off-the-shelf (C.O.T.S.) software including: troubleshooting client software issues, client software installation malfunctions, as well as all software installations

Service Management Processes
The candidate will be responsible for following Informatics processes and guidelines as set-out by Statistics Canada to manage and resolve IT requests for assistance, including the utilization of the Statistics Canada ticketing system (HEAT) for tracking, managing, and resolution of client service requests for informatics assistance, the proper escalation and the assigning of IT service requests as needed, as well as a variety of other processes put in place by Statistics Canada IT Management.

Access Management
The candidate will be responsible for granting users access to the Statistics Canada networks by creating, managing, and troubleshooting user accounts across various platforms including: Active Directory, Email, and Cloud, as well as create, manage, and troubleshoot client access to Statistics Canadas data.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements

Information on language requirements

Received a certification that you want to tell us about? Make sure you include that in your application!

Are you someone who is:

- A team player?
- Able to communicate effective in writing and orally?
- An analytical thinker?

If you are, apply Now!

The following may be applied / assessed at a later date (may be needed for the job)

During the application process you will be asked to respond to a series of questions about your experiences through detailed examples.

We are aware that there are many questions to answer, keep in mind that by answering all the questions for which you meet the criteria, you will significantly increase your chances to be matched to job opportunities and let hiring managers know what you bring to the table.

NOTE: Experience may be demonstrated through employment, volunteer work, student employment or scholastic activity or achievement.

ORGANIZATIONAL NEEDS

Employment equity may be used to address the under-representation of designated groups.

The Government of Canada is committed to building a skilled workforce that is representative of Canada's diversity, which includes the recruitment of members of the designated employment equity groups.

We encourage women (especially in non-traditional occupations), Aboriginal peoples, persons with disabilities, and members of visible minority groups to apply and declare themselves as part of one or more of the above mentioned groups. Selection for some jobs may be limited to members of these groups.

Information on employment equity

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

The organization will accept on-line applications only. All job applications must therefore be submitted through the Public Service Resourcing System (GC Jobs).

E-mail correspondence will be used as the main method of communication with candidates for this selection process for screening and assessment (including issuing results and sending invitations for written test and interview). Please note that the onus is on the candidates to provide valid contact information and to update it, if required.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.