Maintenance Officer / Service Manager

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

The Maintenance Officer (Service Manager) is responsible for effective management of the shop, and leading a high performing team of technicians and apprentices in all aspects including quoting, diagnostics, and invoicing.

Responsibilities:
• Coaches employees within the service team, through setting expectations, communication, coaching, feedback, and ongoing support.
• Communicates in a clear and concise manner to team, leading effective huddles / meetings.
• Follows the disciplinary process consistently and impartially.
• Promotes and maintains a positive and motivating work environment.
• Liaise with customers and internal teams as required on service issues and opportunities.
• Manage technicians to a timely and productive service schedule (Efficiency).
• Enforce Health and Safety practices: Comply with all Safety Requirements such as tool box meetings and safety meetings.
• Manage administrative requirements such as cost coding, time, and material allocations, etc.
• Perform required HR responsibilities such as interviewing, hiring, and disciplining.

Work environment

CFB Suffield is considered to be a semi-isolated base. We are located approximately 50 kms north west of the City of Medicine Hat in the southeast corner of Alberta. Most of the civilian personnel who work at the base live either in Medicine Hat or in the small town of Redcliff just to the west of the Medicine Hat city limits. This is an important point to note as there is no accommodation on the base and there is no public transportation to the base. Personnel either drive their own vehicle or car pool with others. Commuting assistance is provided for employees who live in Medicine Hat or Redcliff. For other information on the City of Medicine Hat, I suggest you look at their website at www.medicinehat.ca. For information on CFB Suffield, please visit: http://www.army-armee.forces.gc.ca/en/cfb-suffield/index.page

Intent of the process

The purpose of this process is to staff one (1) Maintenance Officer position within G4 on an indeterminate (permanent) basis. A pool of qualified candidates may be established and may be used to staff similar positions (including lower level positions) on an indeterminate, term or acting basis with various security requirements.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

- A secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

- Experience in using Microsoft Office (e.g. Word, Excel, PowerPoint and Outlook).
- Experience working in an automotive (parts and/or service), or workshop, or maintenance, or engineering environment.
- Experience maintaining electronic records.
- Experience in supervision.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

- Experience developing and implementing policies and procedures.
- Experience in planning and managing a budget.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

- Ability to supervise.

The following may be applied / assessed at a later date (may be needed for the job)

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

In support of Strong, Secure, Engaged (SSE) initiative #24, consideration may be given to the spouses or common-law partners of Canadian Armed Forces (CAF) members.

- Must be able and willing to travel, if required by the employer.
- Must be able and willing to work overtime, if required by the employer.

Conditions of employment

Reliability Status security clearance

Some positions may require the following conditions of employment:
- Willing and able to work overtime as pre-assigned by management.
- Willing and able to travel for training

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.