Foreign Service Information Technology Professional (FSITP)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

As reflected in the Public Service Employment Act (PSEA), Canada will continue to gain from a public service that strives for excellence, that is representative of Canada’s diversity and that is able to serve the public with integrity and in their official language of choice. Diverse perspectives and approaches contribute to better programs and stronger policy advice for the benefit of all Canadians. In support of this objective, Global Affairs Canada has in place a strong and wide-ranging diversity agenda recently complemented by the addition of a departmental Anti-Racism Secretariat. Employment equity may be used to address the underrepresentation of the following designated groups: women, aboriginal peoples, persons with disabilities, visible minorities.

Want to learn more about the role of a FSITP? View our presentation and video testimonials by clicking on this link:

https://www.dropbox.com/sh/zjqsc7kqnyt9rmz/AADYPiKbBI7XICsRKsr38cMBa?dl=0


To apply to this process:

- You must submit your application using the "Apply online" function. Only applications submitted via this portal will be considered, unless a valid reason is presented and accepted prior to the closing date.

- You must clearly demonstrate in answering the screening questions how you meet the education and experience factors listed in the essential and asset qualifications. You must provide specific examples to demonstrate clearly how you meet the qualifications. We cannot make any assumptions about your experience. Simply saying you have the required qualifications or listing your current duties will not be sufficient. Instead, you must provide concrete and detailed examples that clearly explain where, when, and how you gained the experience. No additional information will be sought beyond what you submit in your application.

- Your résumé may be used as a secondary source to validate your answers to the screening questions.

Work environment

Working at Global Affairs Canada (GAC) offers the opportunity for a global career, and provides a wealth of international experiences that enable employees to enhance their professional skills and broaden their global perspectives. A career in the department helps to shape Canada's place in the world. Our global network is made up of professionals working in Ottawa, across Canada and around the world. Global Affairs Canada manages Canada’s international platform—a global network of 178 missions in 110 countries that supports the international work of the department and 37 partner departments, agencies and co-locators. It also manages six regional offices across Canada. This network is supported by more than 11,000 employees. With rotating assignments at missions abroad and in Canada, a career at GAC is a career without borders. We offer: stimulating and rewarding work; unprecedented professional development; opportunities to live, work and travel in Canada and abroad; the flexibility to specialize or have diverse career experiences; belonging to a motivated and results-oriented professional team, and; the opportunity to contribute, both in Canada and abroad.

Intent of the process

The intent of this selection process is to staff rotational CS-01 pool-managed positions on an indeterminate basis. A partially qualified list of candidates will be created in order to staff similar CS-01 rotational pool-managed positions for current and future needs at Global Affairs Canada.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Education :

• By June 30, 2021, successful completion of two (2) years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Notes:
1. Indeterminate period incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standards based on their education, training and/or experience. They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the CS group.

Degree equivalency

Experiences :

• Experience in installing, configuring and troubleshooting IM/IT hardware and software.

• Experience in providing front-line client support related to IM/IT infrastructure.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (BBB/BBB)

Information on language requirements

Abilities :

• Ability to plan, prioritize and apply practical solutions to technical problems.

• Ability to communicate effectively orally.

• Ability to communicate effectively in writing.

Competencies :

• Judgement within a global context.

• Intercultural proficiency.

• Resilience and Adaptability.

• Client Management.

• Initiative.

• Information Technology Expertise.

The following may be applied / assessed at a later date (may be needed for the job)

Organizational Needs :

Employment equity policy may be used to increase the representation of target groups: women, Aboriginal peoples, persons with disabilities, members of visible minorities.

Operational Requirements :

• Willingness to travel periodically, including internationally.

• Willingness to work overtime (as required).

• Some positions will require shift work.

• Ability to carry out physical aspects of the work such as the capacity to lift 55lbs and climb ladders.

Conditions of employment

Top Secret security clearance

• Rotationality : Rotationality is a condition of employment for Foreign Service IT Professionals meaning that they are required to be assigned successively to various positions in Canada and abroad as determined by the department.

• Must not be colour blind.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

1. We will not acknowledge receipt of your application. You will be contacted once the screening process is completed.

2. Our intention is to communicate with the candidates by email. Candidates who apply to this selection process must include in their application a valid email address and make sure that this address is functional at all times and accepts messages from unknown users (some email systems block these types of email).

3. Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

4. An online standardize test, a written exam/interview and references will be administered.

5. All written and oral communications related to this process may be used to assess the competencies for this process.

6. Candidates must meet the essential qualifications except for the language requirement to be placed in a partially qualified pool.

7. LEAVE OR ABSENCES DURING THE SELECTION PROCESS: It is the responsibility of the candidate to notify the Human Resources Advisor of any pre-approved leave throughout the duration of the selection process in order to facilitate scheduling of evaluations. Also, only one alternate date will be offered to the candidate if requested for the following exceptional reasons:

a. Medical reasons with doctor’s certificate;
b. Death in your immediate family;
c. Confirmation of pre-approved travel plans or training plans (made before the advertisement posting date);
d. Religious reasons.

8. If you are currently an employee of the Federal Public Service, please identify clearly on your application form your substantive group and level and your employment status.

9. A proof of your education credentials (copy documents), could be requested if we don’t have it already. Candidates with foreign credentials must provide proof of Canadian equivalency. More information on degree equivalency can be found at : https://www.canada.ca/en/public-service-commission/jobs/services/public-service-jobs/information-candidates/degree-equivalency.html.

10. The board members may retain a certain number of applicants for further assessment, based on a top-down approach, on random selection or on some of the assets qualifications.

11. Candidates should have valid second official language results. If candidates do not have valid results, linguistic levels will be validated for this process. Please note, the reading and written part will be validated through the PSC's unsupervised reading and writing test(s) for this process.

PSC Unsupervised Test of Reading Comprehension:
https://www.canada.ca/en/public-service-commission/services/secondlanguage-testing-public-service/second-language-evaluation-reading/thetest.html

PSC Unsupervised Test of Written Expression:
https://www.canada.ca/en/public-service-commission/services/secondlanguage-testing-public-service/second-language-evaluation-writing/thetest.html

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.