Program Officer, Program Delivery – Anticipatory

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

• Conduct field-level and/or on-line inspections and compliance activities in relation to the administration and enforcement of tobacco and vaping legislation. Activities may include compliance promotion, compliance monitoring, seizures, violations ticketing and preparation of briefings and correspondence.
• Provide education and guidance to clients to resolve issues and complaints.
• Prepare reports and data on inspection activities.
• Participation in project teams and working groups as required.
• Travel by car or air to conduct inspections.

Work environment

About Health Canada

Health Canada is the federal department responsible for helping Canadians maintain and improve their health, while respecting individual choices and circumstances.

As one of the biggest employers in the country, Health Canada is mainly known as a Department that provides its employees with an exceptional workplace, opportunities for professional development, access to continued learning throughout their careers and flexible work schedules. From its cutting edge human resources programs to the creation and maintenance of a healthy work environment, Health Canada has been ranked several times as one of the best employers for diversity in Canada.

We look forward to having you join our team where you will be encouraged to share your thoughts and innovative ideas to witness at first hand the positive impact your work has on the health of each Canadian.

Intent of the process

A pool of qualified candidates (fully assessed or partially assessed) will be established and may be used to staff similar positions at this group and level. This process may be used to staff various positions and tenures (including but not limited to term and indeterminate appointments, internal assignments, secondments, deployments, acting appointments) in the Regulatory Operations and Enforcement Branch.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

• Successful completion of secondary school education or employer-approved alternatives (see Note).

Note:
The employer-approved alternatives to a secondary school diploma are:
- A satisfactory score on the Public Service Commission test approved as an alternative to a secondary school diploma; or
- An acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE:

• Experience working in a regulatory environment.
• Experience interpreting legislation, regulations, policies or directives.
• Experience in providing client-service.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Education

• Successful completion of a post-secondary program in a field related to the position OR an acceptable combination of education, training and/or experience (possession of a high school diploma and training/experience in enforcement and/or in an investigative field).

Degree equivalency

Experience

• Experience in the enforcement of legislation, regulations, policies or directives.
• Experience in conducting on-line inspections.
• Experience in conducting on-site inspections.*

* On-site inspections – means place of business.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
• English Essential
• Bilingual Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE:

• Knowledge of federal legislation and regulations for tobacco and vaping.
• Knowledge of investigation and inspection techniques and practices.

COMPETENCIES:

• Working effectively with others.
• Showing initiative and being action-oriented.
• Thinking things through.
• Dependability.
• Respectful of Diversity.
• Demonstrating integrity and respect.
• Communicating effectively orally.
• Communicating effectively in writing.

Conditions of employment

Reliability Status security clearance

Other Conditions of Employment

• Valid driver's license or personal mobility to the degree normally associated with the possession of a valid driver's license.
• Willingness to conduct on-site inspections.
• Willingness to conduct on-line inspections. Must be able to operate and maintain a computer, software and other peripherals.
• Willingness to travel within a region on a regular basis and nationally on occasion.
• Willingness to work overtime on weekends and in the evenings on short notice.
*Candidates must meet and maintain the above conditions of employment throughout their employment in the position.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Please note that depending on the number of applicants and current and future needs, we may apply asset criteria and/or a ranking order (top/down approach) to determine who will proceed to the next stage of the process.

All information must be provided on-line. Do not fax or mail in hard copy documents as these will not be accepted.

You may be assessed using one (1) or more of the following tools: written exam, interview and/or reference checks.

Candidates must obtain the required pass mark for each qualification in order to be given further consideration in the selection process.

Candidates must meet the Essential Qualifications to be appointed to the position.

Candidates may be expected to meet, in whole or in part, the criteria related to the Assets, Operational Requirements, depending on the position being staffed.

Candidates will be requested to provide copies of their education credentials at some point through this selection process. Candidates with foreign education credentials are required to provide proof of Canadian equivalency. You may consult the Canadian Information Centre for International Credentials for further information at: http://www.cicic.ca

Candidates will be required to provide proof of citizenship. Citizenship MUST be acquired at the time of application. Preference will be given to Canadian citizens.

For this selection process, it is our intention to communicate with candidates via e-mail and/or jobs.gc.ca for screening and assessment purposes; this will include communication of screening results and invitations to written tests and interviews. To that end, candidates must include a valid e-mail address in their application. It is the candidate's responsibility to ensure that this address is functional and that it accepts messages from unknown users (some e-mail systems block these types of e-mail). It is also the candidate's responsibility to ensure accurate contact information is provided and updated as required.

The Public Service of Canada is committed to building a skilled, diverse workforce reflective of Canadian society. As a result, it promotes employment equity and encourages candidates to indicate voluntarily on their application if they are a woman, an Indigenous person, a person with a disability or a member of a visible minority group.

The Public Service of Canada is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the Public Service Commission or the departmental official in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.