Federal Policing Support Assistant

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

STREAM 1 – ADMINISTRATIVE SUPPORT

As an administrative assistant you may be involved in some or all of the following activities: provide administrative support to the unit manager such as coordinating and scheduling appointments, meetings and teleconferences; preparing agendas and taking meeting minutes; assisting with logistical arrangements for travel/accommodation/meeting facilities; monitoring and providing updates on budget data using databases such as TEAM; preparing and processing a variety of forms; creating and maintaining admin files for the unit; facilitate the procurement of supplies and equipment to meet unit needs utilizing an acquisition card; maintaining vehicle files and arranging for maintenance of fleet vehicles; reconciling invoices to statements; arranging for service and repair of unit equipment; general admin support to all unit personnel.

STREAM 2 – OPERATIONAL SUPPORT

As an operational assistant, in addition to the above duties, you may be responsible for some or all of the following: querying, entering, modifying information in police and other databases; creating and linking records; scanning and uploading documents; conducting quality assurance reviews to correct data; reviewing concluded records; running purge reports; validating data entries to ensure accuracy of police records and correcting entries as required; monitoring and updating court tasks and dispositions using databases such as JOIN, preparing and submitting fingerprint dispositions; transcribing statements/reports/correspondence from audio/video recordings and written notes.

Applicants must clearly indicate which stream(s) they are applying for and must demonstrate on their application that they meet all the essential criteria.

If applicants indicate multiple streams, the selection board will determine which stream(s) the applications will be considered for based on the provided information.

Your responses to the screening questions will be used as the primary source in determining whether you meet the screening requirements. If you do not fully complete the screening questions as instructed, you may be screened out. You must clearly demonstrate in your screening questions how you meet the education and/or experience (essential and asset).

All communication relating to this process, including email correspondence and telephone conversations, and the ability to follow instructions, may be used in the assessment of qualifications. Note: Written Communication Skills will be assessed throughout the application.

The organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button 'Apply online' below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Work environment

Federal Policing is among the core activities of the RCMP and is carried out in every Province and Territory in Canada. The RCMP’s Federal Policing mandate is to investigate drugs and organized crime, economic crime, and terrorist criminal activity; enforce Federal statues, secure Canada’s border, conduct international capacity building, liaison and peacekeeping; and ensure the safety of major events, state officials, dignitaries and foreign missions.

Intent of the process

This is an anticipatory staffing process designed to create a pool of qualified candidates for appointments on an indeterminate or term basis in units under Federal Policing including Intelligence, National Security, Serious and Organized Crime, and Specialized Support Services in Edmonton, Alberta. There is a possibility that this pool may also be used to staff future vacancies in Calgary, Alberta. Should there be a vacancy in Calgary, candidates are reminded that they should only consider those opportunities if they are willing and able to work in or relocate to Calgary, Alberta or within a 40 kilometer radius of Calgary, AB.

Applicants are encouraged to apply only if they are willing and able to work in or relocate to Edmonton, Alberta or within a 40 kilometer radius of Edmonton, AB.

Should a Civilian Member (CM) be found qualified and selected for appointment, the appointment will not result in a change of status to the Public Service (PS) category for the CM. Information regarding the CM appointment will be sent to all applicable candidates who are within the area of selection and participated in the advertised process.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

A covering letter in 500 words (maximum) "If you are interested in being considered for stream 2 please explain in 500 words or less how you meet the following qualification: Do you have experience in providing information management support such as creating and maintaining files, performing data entry and maintenance, querying and retrieving reports from a database? If yes, please describe where, when, and how you acquired this experience. It is insufficient to state only that the requirement is met or to provide a listing of current responsibilities. Candidates must provide concrete examples demonstrating how they meet the requirements. FAILURE TO PROVIDE SUFFICIENT AND APPROPRIATE INFORMATION MAY RESULT IN ELIMINATION FROM THE PROCESS. Please note: Your response to this question will be used to assess your written communication."

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Required for both streams
• Successful completion of two years of secondary school or an acceptable combination of education, training and/or experience*.
*Proof of education will be required prior to appointment.

Degree equivalency

EXPERIENCE
Required for both streams
• Experience in the provision of administrative support services including three of the following: data entry, preparing correspondence, ordering office supplies, filing, processing mail, maintenance of office equipment, assisting with logistical arrangements such as travel/accommodation and meeting facilities, providing procurement and fleet management support.
• Experience using Microsoft Office applications, including Word and Excel.
• Experience providing services to internal and/or external clients via telephone or in person.

Required for stream 2
The above experience, plus the following:
• Experience in providing information management support such as creating and maintaining files, performing data entry and maintenance, querying and retrieving reports from a database.

ABILITIES
Required for both streams
• Ability to communicate effectively in writing
• Ability to follow instructions

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSETS
Applicable to both streams
• Experience providing financial support services such as handling and monitoring petty cash funds, verifying supplier invoices, monitoring and maintaining budget data, processing expenditures and journal vouchers.
• Experience using a financial management system such as SAP.
• Experience providing records management services such as indexing, cross-referencing, filing, retrieving, retaining, archiving and/or destroying data.
• Experience providing administrative support services to management such as coordinating and scheduling appointments, meetings and teleconference; preparing agendas and making meeting minutes; conducting research and preparing reports, returns and correspondence.
• Experience maintaining a law enforcement database such as CPIC, PROS, etc.
• Experience processing and handling classified, confidential or sensitive information.
• Experience conducting basic routine vehicle checks and maintenance such as topping up washer fluid, inspecting fluid levels (oil, brake, transmission, coolant, etc.), checking tire pressure, replacing wiper blades, etc.
• Experience transcribing documents from audio/video recordings.
• Possession of a valid class 5 drivers license.

OPERATIONAL REQUIREMENTS
Required for both streams
• Willingness and ability to work in a busy police environment including exposure to unsettling and/or graphic material.
• Willingness and ability to work overtime as required.
• Willingness and ability to maintain a valid driver's license, or have personal mobility to the degree normally associated with a driver's license.
• Willingness and ability to travel for work and/or training purposes using various modes of transportation, including owned or leased government transport, commercial and light aircraft, up to and including remote locations.

The following will be applied / assessed at a later date (essential for the job)

English essential

Information on language requirements

ABILITIES
Required for both streams
• Ability to communicate effectively orally
• Ability to prioritize work to meet deadlines
• Ability to work with minimal supervision

PERSONAL SUITABILITIES
Required for both streams
• Being organized
• Dependability
• Detail-oriented
• Working effectively with others
• Showing initiative and being action-oriented
• Thinking things through
• Demonstrating integrity and respect

Conditions of employment

Required for both streams
• RCMP security clearance

Successful applicants will be required to obtain and maintain an RCMP Security Clearance throughout their employment. Positions filled may have security clearance requirements at the following levels: RCMP Enhanced Reliability Status, Secret, or Top Secret. This requires a security/reliability interview and a field investigation in matters of criminal activities, credit/finances, education, employment, references, etc.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Candidates will be required to pay for their own travel (including travel for assessment purposes), and may be required to pay for their own relocation expenses.

Volume management strategies may be used.

PLEASE NOTE: For this selection process, our intention is to communicate with applicants by e-mail for screening/assessment purposes (including sending invitations for assessments and issuing results).

Applicants who apply to this selection process must include in their application a valid e-mail address, and ensure this address is functional at all times and accepts messages from unknown users. IT IS THE RESPONSIBILITY OF THE CANDIDATE TO ENSURE ACCURATE CONTACT INFORMATION IS PROVIDED AND UPDATED AS REQUIRED.

Your ability to follow instructions will be assessed throughout the assessment process. Failure to follow instructions during any phase of the assessment may result in your application

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.