Technical Advisor, IT Business Line Support Services

Update: amendment to asset experience

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Intent of the process

The intent of this process is to staff one indeterminate position.

*A pool of candidates may also be established and may be used to staff identical or similar positions for temporary and/or permanent appointments at ACOA’s head office in Moncton (New Brunswick) or in one of ACOA’s regional offices in Fredericton (New Brunswick), Halifax, (Nova Scotia), Charlottetown (Prince Edward Island) or St. John’s (Newfoundland and Labrador). Potential employees may work virtually from one of the cities listed depending on the position to be staffed.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
- Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

ESSENTIAL EXPERIENCE:
- Significant experience* working in the information technology (IT) field.
- Experience** in dealing with clients or external stakeholders in support of IT.
- Experience in working with Infrastructure services including but not limited to the management and configuration of servers, switches, firewalls, LAN/WAN infrastructure components.
- Experience** supervising a team including managing performance and providing technical guidance.
- Experience** providing advice and recommendations on organizational*** IT issues to management.

*Significant will be measured by the depth and breadth of experience that is normally associated with approximately 5 years’ experience.
**Experience is normally acquired within the last two (2) years.
***Organizational is defined as departmental/company wide issues.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English Essential, Bilingual imperative BBB or higher.

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

KNOWLEDGE:
- Knowledge of current and emerging IM/IT trends and their application to current issues in the Government of Canada and/or in the industry.

COMPETENCIES:
- Create vision and strategy.
- Mobilize people.
- Serve with integrity and respect.
- Collaborate with partners and stakeholders.
- Promote innovation and guide change.
- Achieve results.
- Communications (writing and oral)

The following may be applied / assessed at a later date (may be needed for the job)

EDUCATION:
- Graduation with a degree from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Degree equivalency

ASSET EXPERIENCE:
- Experience in administrating a Microsoft Cloud environment (Azure)
- Experience in administrating Microsoft Intune environment
- Experience in administrating and working with SCCM
- Experience in administrating and working with Microsoft Teams
- Experience in managing the life cycle process of computing assets
- Experience in coaching and training technical team members
- Experience in preparing technical briefings
- Experience in preparing and delivering presentations
- Experience in Powershell

ORGANIZATIONAL NEEDS:
- In support of achieving a represented workforce, current or future organizational needs may require consideration be given to candidates self-identifying as belonging to one of the following Employment Equity groups: women, members of visible minorities, persons with disabilities, and Aboriginal peoples.

OPERATIONAL REQUIREMENTS:
- Ability to work remotely.

Other information

• Various assessment tools may be used.
• All communication relating to this process, including email correspondence may be used in the assessment of qualifications.
• Acknowledgment of receipt of applications will not be sent.
• The Public Service of Canada recognizes that the diversity of its employees' population contributes to its strength and integrity. We are committed to achieving employment equity and developing a highly capable workforce that is representative of Canadian Society. We therefore encourage women (especially in non-traditional occupations), Aboriginal peoples, persons with disabilities, and members of visible minority groups to apply and declare themselves as part of one or more of the above mentioned Employment Equity Designated Groups.
• You must provide proof of your education credentials.
• Persons are entitled to participate in the appointment process in the official language of their choice.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.