Medical Office Assistant jobs in Health Canada Clinics? Yes please!

Important messages

NOTE: Amendment to the required years of experience from two years to at least one year experience working as a Medical Office Assistant in a medical clinic or medical office. All previous applications submitted will be screened using this revised criteria.

Health Canada’s Public Service Occupational Health Program (PSOHP) is looking for Medical Office Assistants / Senior Program Supports for various cities across Canada. There are currently CR-05 vacancies in Edmonton and Victoria, as well as, anticipatory vacancies in Vancouver and Montreal. CR-05 positions in Halifax, Moncton, St. John’s, Quebec City, Toronto, Kingston, Winnipeg, Calgary and Regina could become available at any time.

We encourage you to apply as soon as possible.

Duties

What will you be doing?

• Provide medical office administration, including management of the clinic appointment schedule, for the occupational health medical evaluations and related testing of federal workers, such as, border services officers, correctional officers, healthcare workers, and scientific-field personnel
• Provide medical office administrative support for Nurse Practitioners, Occupational Health Medical Officers, Occupational Health Nurses and Managers
• Review forms and documents to ensure compliance with procedures and policies for accuracy and completeness. Conduct follow-up as needed with other federal departments, clients, and external medical service providers
• Work with and maintain hard copy and electronic medical files
• Maintain, coordinate, track and verify data processing, including the transition to and maintenance of electronic medical records and the program’s health information system
• Provide client service and guidance; and respond to questions concerning the program’s occupational health medical services, requirements and policies
• Prepare reports with ongoing quality control and improvements
• Processing and verification of medical invoices from outside medical services

Work environment

Who are we?

Health Canada is the federal department responsible for helping Canadians maintain and improve their health. Our goal is for Canada to be among the countries with the healthiest people in the world. For more information, please visit: https://www.canada.ca/en/health-canada.html

The PSOHP is the occupational health service provider responsible for the provision of three service lines for federal government department employers: Occupational Health Evaluation Services, Communicable Disease Services and Occupational Hygiene Advice.

The PSOHP offers you a unique opportunity to work alongside a multidisciplinary team of Occupational Health Nurses, Nurse Practitioners, Occupational Health Physicians, Administrative Officers and Managers who, together, make a REAL difference in the health of Canadian Federal Public Servants.

Health Canada provides you with an exceptional workplace, opportunities for professional development and access to continued learning throughout your career. You will also enjoy benefits (dental and healthcare) for you and your family, an appealing pension plan and access to our Employee and Family Assistance Program.

Health Canada has been recognized as one of the Top Employers for Young People for five years running and as one of Canada’s Best Diversity Employers for the past ten years! Don’t miss your opportunity to not only enjoy the unparalleled benefits of the public service, but to get so much more on our award-winning team!

If you are interested in finding more about this opportunity, or maybe you know someone who could fulfill this role, share and/or click on apply online!

Intent of the process

The intent of this inventory is to have a pool of interested candidates and/or qualified candidates to draw from when vacancies arise and for current and future needs within Health Canada at various locations across Canada. Résumés and applications will be accepted on an ongoing basis as long as the poster is active.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

Are you ready to join us? You must have:

EDUCATION

• Successful completion of two years of secondary school;
• A satisfactory score on the Public Service Commission test approved as an alternative to two years of secondary school; or,
• An acceptable combination of education, training and/or experience

Degree equivalency

EXPERIENCE

• * Recent experience working as a Medical Office Assistant in a medical clinic or medical office
• Experience maintaining a records management system
• Experience working with and handling sensitive information

*Recent experience is defined as at least one (1) year of experience acquired within the last five (5) years

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

Nice-to-have criteria:

EDUCATION
Certificate/Diploma as a Medical Office Assistant from recognized post-secondary institution

EXPERIENCE
Recent experience (2 years) working as a Medical Office Assistant in a medical clinic or medical office

Degree equivalency

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
English essential, Bilingual imperative (intermediate BBB, advanced CBC and CCC). For more information, please visit: https://www.canada.ca/en/public-service-commission/services/second-language-testing-public-service.html

Information on language requirements

* Ability to communicate effectively in writing
Ability to communicate effectively orally
Ability to use reasoning skills to solve problems
Effective Interpersonal Relations
Initiative
Dependability/Reliability
Detail Oriented
Ability to Organize/Orchestrate
Ability to Work in a Team
Judgement
Client-Oriented
Thoroughness
Respectful of Diversity

* Your written answers throughout the application process will be used to assess your ability to communicate effectively in writing

Conditions of employment

• Reliability security clearance
• Work in the office is required. Remote work may be considered in accordance with operational requirements

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request special accommodation. All information received in relation to accommodation will be kept confidential.

Operational requirements will vary depending on the position being staffed and may include any of the following:
• Work in the office is required. Remote work may be considered in accordance with operational requirements
• Willingness and ability to work overtime
• Willingness and ability to travel
• Willingness and ability to manually lift and move objects safely to a maximum of 20kg

Information on accommodation for persons with disabilities:
https://www.canada.ca/en/public-service-commission/jobs/services/gcjobs/information-candidates/accommodations.html

Depending on the number of applicants, volume management strategies such as, but not limited to, top-down approach, cut-off scores and/or random selection may be used for the purpose of managing applications.

You are entitled to participate in the appointment process in the official language of your choice (English or French). You are asked to indicate your preferred official language in your application.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.