Learning Systems and Technology Analyst (RE-05), Corporate Services Sector

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

As a member of the Learning and Development team, you will serve as the key subject matter expert and advisor for all matters related to learning technology. This role will support the implementation and maintenance of a Learning Experience Platform, digital learning content management, the use of eAuthoring tools, and communication via our internal intranet presence. You will report to the head of Learning and Development, and work with clients across the organization, including a strong collaborative relationship with our internal IT partners. This position also may require people management in the future.

Work environment

Who we are
The Office of the Superintendent of Financial Institutions (OSFI) is an independent agency of the Government of Canada, established in 1987 to contribute to the safety and soundness of the Canadian financial system. OSFI supervises and regulates federally registered banks and insurers, trust and loan companies, as well as private pension plans subject to federal oversight.

What OSFI offers
OSFI is a separate agency that offers a competitive salary and eligibility for performance pay annually. People are the foundation of our organisation. You will become part of a diverse community that acknowledges everyone has varied experience and fosters an environment where communication and teamwork amplify our effectiveness.

Working at OSFI offers the following:

Mandate
The work you do at OSFI matters. Your efforts contribute to the safety and soundness of the Canadian Financial Sector. A strong financial sector promotes competition, and benefits all Canadians.

Learning & Development
Our organisation understands that ongoing learning and development is critical and necessary, and must evolve with developments in our employees’ respective areas of expertise. Learning and Development is a key contributor to employee and organizational performance, with significant investments underway to upgrade our learning systems and strategy.

Community & Culture
We strive to create a working environment that allows employees to work to their fullest potential. We strive to promote employee wellbeing, including a focus on balancing work and personal needs. Where available, we offer opportunities for flexible working arrangements.

Benefits
As a Federal Government Agency, OSFI offers a number of competitive benefits to its employees, including a Defined Benefit Pension Plan, maternity and parental leave benefits, vacation (4 weeks), personal and family leave days.

Who you are
You should possess the following attributes:
• You are an individual with a passion for supporting employee development.
• You have a background in learning, and see how technology supports learning.
• You enjoy coaching and sharing your knowledge.
• You have sound knowledge of the current learning technology landscape, and how it can support an organization’s learning strategy.
• You see data as a tool for making sound decisions.
• You employ an inclusive approach when collaborating
• Your critical thinking skills help to inform your decision-making.

Intent of the process

This selection process may be used to establish a pool of qualified candidates, which could be used to staff similar or identical positions with various linguistic profiles and requirements, security profiles and various tenures.

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ESSENTIAL EDUCATION
• A degree from a post-secondary institution with specialization in human resources management, educational technology, psychology, public or business administration, organizational development, education sciences, social sciences, sociology OR an acceptable combination of relevant professional industry experience and education.

Degree equivalency

ESSENTIAL EXPERIENCE
• Experience in the implementation of an organization-wide learning management system, including requirements gathering, user research and product delivery.
• Experience with instructional design in eLearning or online learning products.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET EXPERIENCE
You may be required to meet a combination of any of these asset experience criteria:
• Experience developing learning content using Articulate, Captivate eLearning authorware or similar software.
• Experience in a people management role in a corporate learning and development division.
• Experience facilitating via virtual learning environment.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)
Reading: C (advanced)
Writing: B (intermediate)
Oral: C (advanced)

Information on language requirements

Second Language Writing Skills Self-Assessment
In order to help you decide if you should apply to a bilingual position, an optional self-assessment of your writing skills in your second official language is available for you to take before completing your application.

For more information, please consult:
Unsupervised Internet Test of Second Language Writing Skills

ESSENTIAL KNOWLEDGE
• Knowledge of theories, principles and practices in the specialized area of organizational learning with particular emphasis on digital content such as eLearning authorware, video recording or evolving technologies.
• Knowledge of the methods, techniques and practices associated with the functional analysis of learning system requirements including system configuration and maintenance.
• Knowledge of the principles, methods and practices for developing a lifecycle management and curation strategy for the managing of content in a Learning Experience Platform.

ESSENTIAL COMPETENCIES
• Critical Thinking
• Collaboration
• Impact & Influence
• Change Leadership
• Excellent Written Communication Skills
• Excellent Oral Communication Skills

The following may be applied / assessed at a later date (may be needed for the job)

In addition to the Essential Qualifications identified above, please provide details if you possess one or more of the following Asset Education and Asset Experience criteria identified below.

ASSET EDUCATION
• Training designation or certification.

Degree equivalency

ASSET KNOWLEDGE
• General knowledge of the mandate, role and responsibilities of OSFI.

ASSET COMPETENCIES
• Developing Others
• Service Orientation
• Results Orientation
• Building Business Relationships
• Professional Judgment
• Working as a Team

ORGANIZATIONAL NEEDS
In order to meet the organization’s employment equity objectives in support of a diversified workforce, ‘right fit’ selection for this position may be made from among qualified candidates who self-declare as being Persons with a disability or Aboriginal peoples.

OPERATIONAL REQUIREMENTS
• Some out-of-town travel may be required.

Conditions of employment

Reliability Status security clearance

Security – Reliability
In our current telework environment, the ability to work remotely from home with access to Internet in one’s residence is a condition of employment.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

Internal employees of OSFI at the same group and level may be considered and offered a deployment or assignment before considering other applicants.

For this selection process, it is our intention to communicate with candidates via email. Candidates must include a valid email address in their application. It is the candidate’s responsibility to ensure accurate information is provided and updated as required. As a result you must update your personal information on your Public Service Resourcing System profile if it changes.

RESUMES:
Applicants must clearly demonstrate using sufficient details, how they meet the education and experience factors listed under the essential qualifications, as well as any of the asset qualifications that are applicable, including timelines of when this experience was gained (please indicate month and year). Lack of DETAILS may result in your application being rejected as the Assessment Board may have insufficient information to determine whether you meet the qualifications.

SCREENING QUESTIONS (if applicable):
It is the responsibility of the candidate to clearly outline that they meet each of the screening criteria (i.e. Education and Experience Qualifications, both Essential and Assets) by RESPONDING TO THE SCREENING QUESTIONS IN THE ONLINE APPLICATION. Please note that it is not sufficient to only state that the requirement is met or to provide a listing of current responsibilities, rather the candidate must provide concrete examples that illustrate how they meet the requirement. Your resume will be used to validate the answers provided; therefore, it should also contain sufficient details regarding your education and experience.

REFERENCE CHECKS/PERFORMANCE REVIEWS:
As part of the assessment, reference checks may be sought and candidates may be required to submit their performance reviews. For internal candidates of the Public Service, the Assessment Committee reserves the right to contact the internal candidates’ current manager(s).

Your application may be used to assess written communication.

The following options may be used at any stage of the selection process in the determination of those to be given further consideration: random selection, top down selection, or meeting any asset qualifications.
An assignment/secondment or an acting appointment requires approval of your supervisor.

OSFI is a separate agency with its own classification and compensation system. OSFI's staffing is subject to the Public Service Employment Act (PSEA).

The client organization will accept applications on-line only. All job applications must therefore be submitted through the Public Service Resourcing System. To submit an application on-line, please select the button 'Apply online' below. Persons with disabilities preventing them from applying on-line are asked to contact 1-800-645-5605.

Applicants with disabilities: If you require special accommodation at any stage in the selection process, including technical aid to ensure an equitable assessment of your qualifications, please inform us by sending an e-mail to the following address .

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.