Employee and Organizational Assistance Program (EOAP) Counsellor

Update: **EXTENSION OF CLOSING DATE**

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Public Services and Procurement Canada (PSPC) helps the Government of Canada serve Canadians. With a strong focus on quality customer service, we provide innovative common services such as real estate and building management, purchasing, banking, pay and pensions, and translation to other government departments, agencies and boards. By providing these centralized services to departments and agencies, we enable them to focus on what they do best: providing their programs and services to Canadians.

As an organization, PSPC strives to give all its employees opportunities to achieve organizational, professional and personal goals in a respectful and inclusive workplace, mobilized and supported by leadership at all levels. For more information on PSPC's People Management Philosophy and Our Commitments please see the following link: http://www.tpsgc-pwgsc.gc.ca/apropos-about/pe-pc-eng.html

Intent of the process

Immediate need is to staff 1 permanent position.
A pool of qualified candidates may be established and may be used to staff identical or similar positions with various tenures (Indeterminate, Acting, Term, Deployment, Assignment, Secondment) and various language requirements within the Department of Public Services and Procurement Canada.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION:
Graduation with a Master’s degree in Counselling, Social Services, Behavioural Sciences, Psychology or Educational Counselling from a recognized university.

Degree equivalency

OCCUPATIONAL CERTIFICATION:
A member in good standing (or eligible to be a member) with a professional association or college.

EXPERIENCE:
EXP 1: Recent* and significant** experience in providing short-term counselling to individuals with personal or work-related issues using various therapeutic approaches (such as: cognitive-behavioural, brief or solution-focused, choice therapy).

EXP 2: Recent* and significant** experience designing, coordinating and facilitating group well-being sessions.

EXP 3: Recent* experience in developing consulting relationships with managers and senior management in order to identify organizational issues that are impacting employees in the workplace.
“Senior Management” is defined as EX-1 and above

EXP 4: Recent* experience facilitating difficult conversations between managers and employees.

EXP 5:Experience in liaising with other health care professionals on client issues.

*Recent is defined as experience acquired within the past five years.
**Significant is defined as the depth and breadth of experience associated with the performance of a broad range of complex duties normally acquired over a period of approximately five years.

The following will be applied / assessed at a later date (essential for the job)

Various language requirements
Various: English Essential, Bilingual (BBB/BBB)

Information on language requirements

COMPETENCIES:
C1: Judgment
C2: Reliability
C3: Interpersonal Skills
C4: Flexibility
C5: Client Service Orientation
C6: Discretion

ABILITIES:
A1: Ability to work under pressure
A2: Ability to evaluate the needs and problems of clients and to help them define and apply solutions
A3: Ability to provide workplace group interventions such as, but not limited to: bereavement, critical incident stress debriefing, downsizing, violence in the workplace, etc.
A4: Ability to counsel managers to deal with individuals who are experiencing well-being issues
A5: Ability to communicate effectively orally and in writing

The following may be applied / assessed at a later date (may be needed for the job)

ASSET EXPERIENCE:
AE1: Experience as an Employee Assistance Program (EAP) Counsellor.

ORGANIZATIONAL NEEDS:
Public Service and Procurement Canada is committed to establishing and maintaining a representative workforce. This organizational need may be identified as part of the appointment decision. In such cases, qualified candidates who self-declare as members of a visible minority group, Aboriginal people, persons with disabilities or women (in nontraditional occupations) would be considered.

Conditions of employment

Reliability Status security clearance

Must be able to travel
Must be able to work overtime
Adherence to the PSPC Code of Conduct

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

In addition to a resume, you must answer all screening questions demonstrating how you meet the education and experience requirements as well as the asset qualifications. Please describe in detail using concrete examples, how you meet the experience and education required. Failure to do so in the prescribed manner may result in your application being rejected.

Please note that in addition to all assessment methods, correspondence and communication in relation to this selection process may also be used to assess certain qualifications.

A random or top down selection of candidates may be used in the determination of those to be given further consideration in the assessment process.

A written exam may be administered.

Interviews will be conducted.

Reference checks will be conducted.

Applicants who apply to this selection process must include in their application a valid e-mail address and make sure this address is functional at all times and accepts messages from unknown users.

Persons are entitled to participate in the appointment process in the official language of their choice. Applicants are asked to indicate their preferred official language in their application.

Only job applications received directly through jobs-emplois.gc.ca will be accepted. DO NOT email, fax, or mail copies of your application. To submit an application, please click on the button “apply now.”

Public service employees found qualified in this process may be considered for acting, assignment, deployment or secondment.

Applicants with disabilities: Should you require a technical aid or an alternative method of assessment to ensure an equitable assessment of your qualifications, please indicate so in your application.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.