Employee and Organizational Assistance Program (EOAP) Counsellor

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Work environment

Public Services and Procurement Canada (PSPC) employs people with diverse skills, interests and backgrounds from across Canada. Whether you are a recent graduate or an employee seeking new challenges, we are looking for someone like you! You are looking to gain new experiences and develop various skills? You would like to work in an environment that is stimulating and focused on client service excellence? Then, look no further, we have a job for you!

PSPC plays a meaningful role in the daily operations of the Government of Canada by providing innovative common services such as real estate and building management, purchasing, banking, pay, pensions and translation to other government departments, agencies and boards.

Don’t you think that what we offer is tempting?

1. Competitive salaries – with annual increases.
2. Continuous learning and career advancement – we have an exclusive Career Center to help you build your career in the Federal Government!
3. Advantageous pension regime and benefits.
4. Three weeks of holidays per year when you start.
5. Flexible work arrangements – possibility of teleworking and compressed work weeks to help you balance your personal and work

Intent of the process

This process is designed to fill one position in Shediac, New-Brunswick on a term basis.

A pool of partially qualified candidates will be established and used to staff identical or similar positions with various tenures (indeterminate, term, deployment or other) within PSPC at various locations (Gatineau, Shediac, Miramichi or other).

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation with a Master’s degree in Counselling, Social Work, or Psychology from a recognized university.

Degree equivalency

OCCUPATIONAL CERTIFICATION

A member in good standing (or eligible to be a member) with a professional association or college.

EXPERIENCE

EXP1. Recent* and significant** experience in providing crisis intervention, assessment, short-term counselling, referral and follow-up with individuals with a mental health problem, personal or work-related issues.
EXP2. Experience in providing mental health subject matter expertise, advice and guidance to key stakeholders on well-being and organizational development issues.
EXP3. Experience in liaising with other internal services and community based health care professionals on client issues.
EXP4. Experience coordinating and facilitating well-being learning activities such as workshops, mental health promotion events, town halls, information sessions and/or team building.

*Recent is defined as experience acquired within the past three to five years.
**Significant is defined as the depth and breadth of three to five years’ experience associated with the performance of a broad range of complex duties.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSET QUALIFICATIONS:

AQ1. Experience as an Employee Assistance Program (EAP) Counsellor.
AQ2. Experience in instructional design.
AQ3. Experience in event planning and communication.
AQ4. Experience using social media, applications and/or a variety of software.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (CBC/CBC)

Information on language requirements

KNOWLEDGE

K1. Knowledge of crisis intervention
K2. Knowledge of Trauma or critical incident response coordination
K3. Knowledge of suicide prevention and intervention
K4. Knowledge of principles related to workplace well-being

COMPETENCIES

C1. Reliability
C2. Strategic Thinking and Decision Making
C3. Showing Initiative and Being Action-Oriented
C4. Working Effectively with Others
C5. Demonstrating Integrity and Respect
C6. Client Service Orientation Level 1: Delivers high-quality client service
C7. Effective communication (orally and in writing)

The following may be applied / assessed at a later date (may be needed for the job)

OPERATIONAL REQUIRMENTS

Willingness and ability to travel.
Willingness and ability to work overtime.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, written tests, interviews, reference checks, etc.

In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Persons are entitled to participate in the appointment process in the official language(s) of their choice. Applicants are asked to indicate their preferred official language(s) in their application.

Applications submitted by email will not be accepted. You must apply through the "Apply online" link below.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.