Various Administrative Positions - CR-05 / AS-01 / AS-02 (2020)

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

This process is an extension of the Continuous recruitment for Various Administrative for AS-01, AS-02 and CR-05 positions (19-EXT-EA-AL-1023788).

If you have already passed any of the 19-EXT-EA-AL-1023788 assessment steps, your previous results will be considered for the 20-EXT-EA-VM-102801 process. If you have failed one of the steps, you will be able to retake the assessment, but a period of 6 months must have passed before retaking it.

This process includes three (3) streams in order to create pools for various administrative positions within our organization. You will be asked to indicate which stream(s) you would like to apply for when completing the application. Please note that some merit criteria are specific to certain stream(s).

STREAM 1 - CR-05 and AS-01 - Various administrative positions*

STREAM 2 - AS-02 - Various administrative positions*

STREAM 3 - AS-01 - Foreign Service Executive Administrative Assistant (FSEAA)**

*Various positions include, but not limited to, Program Assistant, Administrative Assistant, Coordinator and Administrative Services Officer. These positions are located in the National Capital Region and are non-rotational.

**Rotational Positions : See the Conditions of employment for additional information.

Please note that a qualified candidate may be offered a position even though he/she does not meet any or all of the asset qualifications. However, asset criteria are desirable and may be invoked at any point of the staffing process by the hiring manager, including for being a deciding factor in choosing the right fit candidate.

Work environment

A career in the Department helps to shape Canada's place in the world. Global Affairs Canada is made up of professionals who work in the National Capital Region and around the world. Global Affairs Canada is also a global network of 178 missions in 110 countries that supports the international work of the Department and 37 partner departments, agencies and co-locators. With six regional offices across Canada and more than 11,000 employees supporting this network, Global Affairs Canada offers you the opportunity to pursue a broad career with challenging perspectives that enrich professional skills and broaden perceptions of other cultures.

Our organization offers a healthy, inclusive and diverse workplace where respect, teamwork, and collaboration are part of our culture, and where innovation is valued.

Global Affairs Canada is committed to promoting and supporting values such as equitable treatment, accommodation and an environment free from harassment and discrimination as well as encouraging and supporting employees to work at their full potential.

Intent of the process

Our organization currently has a variety of needs for administrative positions and the pools of fully qualified candidates that will be created can be used to staff future temporary and indeterminate vacancies and staff positions that are identical or similar at the CR-05, AS-01 and AS-02 group and level within Global Affairs Canada. The duration (term or indeterminate) and linguistic profiles could vary depending on the positions to be filled.

ALL POSITIONS ARE BILINGUAL AND LOCATED IN OTTAWA (ON) OR GATINEAU (QC).

Positions to be filled: Number to be determined

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

ALL STREAMS:
Secondary school diploma
OR
An acceptable combination of education, training or experience
OR
Successful completion of the General Intelligence Test - 320 (GIT-320) from the Public Service Commission.

Degree equivalency

STREAMS 1 and 3:
At least one (1) year full-time* experience in providing administrative or operational support services.**

STREAM 2 only:
At least three (3) years full-time* experience in providing administrative or operational support services.**

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ALL STREAMS:
A COLLEGE or VOCATIONAL diploma obtained from a recognized institution in one of the following specializations: office administration, business administration, finance/accounting or other field related to the position. Examples of acceptable diploma: Secretarial Studies, Office Management, Office Administration, etc. Examples of non-admissible diploma: Bachelor's degree in administration, Master's degree in international relations, etc.

Degree equivalency

ALL STREAMS:
Five (5) year experience in providing administrative or operational support services.**
Experience in manipulating tables and reports in MS Excel;
Experience with financial and administrative software such as SAP, Salary Forecast Tool, CCM, Oracle or Visio;
Experience in managing budget of an Executive*** or a work unit;
Experience in maintaining and reporting on up-to-date financial data (prepare budget tracking document);
Experience in planning and organizing travel arrangement and making travel claims;
Experience in working abroad;
Experience in working in a Canadian diplomatic mission abroad.

* Full-time is defined by a working week of at least 30 hours.

** Administrative support services may include the performance of tasks such as managing the daily agenda of manager, planning or coordinating meetings, preparing documents or reviewing for accuracy, coordinating incoming and outgoing correspondence, filing, writing minutes of meetings, preparing spreadsheets and collating data, etc. in support to a superior or to a work unit.
Operational support services may include the performance of tasks such as preparing forms, data entry, preparing and reviewing reports or other documents, filing, and drafting correspondence in operational environments such as registrar service, finance, administration, security, human resources, case management, or other similar environments.

*** Executives is defined by Director level and above.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative
BBB/BBB
CBC/CBC

Information on language requirements

ALL STREAMS:
Ability to communicate effectively orally.
Ability to communicate effectively in writing.

Judgment
Interpersonal relations and respect
Client focus
Reliability
Organizational skills
Resiliency and adaptability

STREAM 3 only:
Intercultural Proficiency

The following may be applied / assessed at a later date (may be needed for the job)

ALL STREAMS:
Knowledge of sections 32, 33 and 34 of the Financial Administrative Act.

Knowledge of the Treasury Board Secretariat guideline on travel and hospitality expenditures.

Selection may be limited to members of the following Employment Equity groups: Aboriginal persons, persons with disabilities, visible minorities, women

Information on employment equity

For rotational positions (steam 3) and some non-rotational positions at the Head office:
Willingness and ability to travel on short notice including internationally and to travel to difficult and challenging environments.

Conditions of employment

Secret security clearance - Top Secret security clearance for rotational positions (steam 3) and some non-rotational positions at Headquarters. NOTE : a Reliability security clearance may be sufficient in certain circumstances.

Must be willing and able to work overtime in short notice.

STREAM 3 only:
Rotationality is a condition of employment (rotationality is the requirement for an employee to serve at any location in Canada or abroad, as determined by the Department).
Please note that you may also have to work in the National Capital Region (Ottawa/Gatineau) for your training and/or other assignments.

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

ONLY ONLINE APPLICATIONS THROUGH THIS SITE WILL BE ACCEPTED.

An online test will be administered to assess general competencies and some of the merit criteria.

All criteria could be assessed throughout the process, including email communications.

Candidates will be asked to provide proof of their education credentials. Candidates with foreign credentials must provide proof of Canadian equivalency.

Communication for this process will be sent via email. It is the responsibility of the candidate to ensure accurate contact information is provided and updated as required. Candidates who apply to this selection process should include an email address that accepts email from unknown users (some email systems block these types of email).

The information you provide throughout this selection process must be true and could be verified. Any false or fraudulent information could result in:
1. the rejection of your request;
2. the revocation of your hiring to the public service, if any;
3. any corrective action deemed appropriate by the employer;
4. In case of fraud, in addition to the consequences mentioned above, you could be the subject of a criminal investigation.

Resumes will be used as a secondary source of information and strictly to validate the concrete examples you will have described in the pre-screening questionnaire.

Applicants residing outside the National Capital Region may be required to travel abroad, to the Global Affairs Canada office or to a partner to be evaluated in person or via teleconference, as applicable.

EXPENSES: CANDIDATES MUST ASSUME THEIR OWN TRAVEL EXPENSES, INCLUDING TRAVEL FOR ASSESSMENT PURPOSES AND MAY BE REQUIRED TO PAY FOR OTHER EXPENSES.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.