ANTICIPATORY: Virtual Mail and Document Control Support Officer

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Assessment accommodation

Duties

The positions to be staffed through this selection process will be part of two (2) teams who offer the following services for the Public Service Pay Centre:
- Processing of all incoming mail to the Public Service Pay Centre (over 90% virtual);
- Processing of various pay transactions in the Phoenix pay system.

Work environment

Since its inception, the Imaging and Receiver General Operations Directorate (IRGOD) has been managing bank reconciliation and providing investigative services for Government of Canada payments. In 2001, the IRGOD integrated document imaging to Receiver General Operations procedures and in 2002-2003, the directorate began offering document imaging services to federal departments and agencies.

Intent of the process

ANTICIPATORY SELECTION PROCESS - The pool created from this process will be used to fill 1 term position, depending on upcoming operational requirements. The pool of qualified candidates could also be used to staff identical or similar positions within the Imaging and Receiver General Operations Directorate (IRGOD) in Matane.

Positions to be filled: 1

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION
Secondary school diploma or an acceptable combination of education, training and/or experience.

Degree equivalency

EXPERIENCE
Experience using the following software: Word, Excel and Outlook, for a period of at least one (1) year in the last five (5) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative (B--/B--)

Information on language requirements

ABILITIES AND SKILLS
Client service Competency – Level 1
Ability to use the Microsoft Excel software
Ability to communicate
Ability to use reasoning skills to solve problems

PERSONNAL SUITABILITIES
Attention to detail
Autonomy
Interpersonal Relationships
Integrity

The following may be applied / assessed at a later date (may be needed for the job)

ASSET QUALIFICATION
Education:
Post-secondary diploma

Degree equivalency

ASSET QUALIFICATION
Experience:
Experience in the field of payroll or compensation

OPERATIONAL REQUIREMENTS
Availability and flexibility in working hours.
Agreeing to telework (work from home), as required.

Conditions of employment

Reliability Status security clearance

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Information on employment equity

In assessing candidates, assessment boards may use a variety of tools and methods including, but not limited to, written tests, interviews, reference checks, etc.

In addition, all information obtained throughout the selection process, from the time of application to close of process, may be used to evaluate the candidates.

Please note that during the evaluation process, you may be asked to provide proof of your education credentials and/or proof of Canadian citizenship.

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you require special accommodation at any stage in the selection process, including technical aid or an alternative method of assessment to ensure an equitable assessment of your qualifications, please use the contact information below to request specialized accommodation. All information received in relation to accommodation will be kept confidential.

Persons are entitled to participate in the appointment process in the official language(s) of their choice. Applicants are asked to indicate their preferred official language(s) in their application.

Our intention is to communicate with candidates via email. Candidates who submit an application through this selection process must include a valid e-mail address. Candidates must ensure that this address is functional at all times and that it accepts messages from unknown users (some email systems block certain types of emails). It is the candidate's responsibility to inform the contact person on this job avertissement poster of any changes to their personal information.

Preference

Preference will be given to veterans and to Canadian citizens, in that order, with the exception of a job located in Nunavut, where Nunavut Inuit will be appointed first.

Information on the preference to veterans

We thank all those who apply. Only those selected for further consideration will be contacted.